Reviews (2,505)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive and knowledgeable customer service, even during busy periods. They appreciate its easy setup, user-friendly interface, and comprehensive marketing tools including pop-ups, emails, and SMS that integrate well with Shopify. Customizable options enhance campaign tailoring, significantly boosting engagement, conversions, and sales. Many find it offers great value for the robust features provided.

November 23, 2021

We've been using this app for just over a year and we couldn't be any happier. They have very helpful and friendly customer service. Any time I've ever needed help, no matter if it was 1am or 9am in the morning, they're always there to assist. I highly recommend this app for anyone who wants to increase their conversion rate or to increase their subscriber list.

TacFul Gear, LLC
United States
Almost 2 years using the app
July 7, 2023

Fantastic and accomodating customer service, by far the best email and sms app on shopify thus far. Extremelly recommended.

Bianchi Moda
Colombia
Over 1 year using the app
Edited October 19, 2023

20 October 2023: I've just spoken with Rosie one year later from my earlier review and she went above and beyond to help me. Not only that but she is really nice!

Jessica, Trish and Patricia go above and beyond with not only instructions in set-up, but get in there and fix for me within minutes, as well as offer tips. They seem to be available 24/7 regardless of time zone. My website isn't live yet but so far seriously happy with the App. Not only that, it's free! Highly recommend.

max and blu
Australia
Over 1 year using the app
July 22, 2022

Fab app, great support. Love how it has all the essential e-commerce features. Must have as a Shopify user! :)

Ultimate Shopping Lounge
United Arab Emirates
Over 1 year using the app
November 1, 2022

Simply amazing! Nothing to add.
Everything is great - the app, the support is super helpful and quick.

My Dr. XM
Czechia
Over 1 year using the app
October 14, 2021

Seriously an incredible app and the customer support is second to none. I'd highly recommend to give it a go

John Taylor Watches
Australia
Over 1 year using the app
January 8, 2022

very useful and good support from the team. use it for pop up email conversion and it works really good. thankful for the help

MYCONBINI
Germany
Over 1 year using the app
July 2, 2023

Customer service is incredible! We are new so need to see how this app will benefit us. We will write another review in a few weeks! But so far so good!

Undercollar® Pet ID Band & GPS Alerts
United States
Over 1 year using the app
August 3, 2023

I have been using this app for more than a year and it has helped scale my business and increase revenue in a variety of different ways. It's an all in one platform and the best part is that the customer service is very kind and diligent so even if it looks complicated in the beginning - since there are many different features, you will get the support to set everything up.

The Ivory White
Spain
Over 1 year using the app
September 28, 2021

A user friendly APP that helps us a lot on email marketing. Automation of POPUP and email content building and test improves our store performance and efficiency, and also helps Makeblock® store get credit from global STEM teachers for experience design of quality.

Makeblock
Hong Kong SAR
Over 1 year using the app