Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this mobile app builder for its user-friendly interface, range of templates, and customization options. They value its built-in optimization tools, push notifications, in-app analytics, and easy integration with Shopify stores. The app's comprehensive documentation, tutorials, and real-time preview feature are also praised. However, some merchants have reported slow customer support, limited layouts and integrations, and a potentially misleading subscription package requirement for app submission.

March 15, 2024

MISLEADING: After enjoying the fruits of your labor and are excited to submit your ready to go completed app for approval from Google and Apple app store, you are stopped in your tracks. You must sign up for their subscription package in order to be able to submit your app for approval.

Also, on their website, it shows that you get more features then what they actual give you.

RetailXcess
United States
8 days using the app
OneCommerce.io replied March 18, 2024

Hi RetailXcess store admin,
Here's Windy from the OneMobile team.
Thank you so much for your feedback about our app.

Firstly, we really apologize for any inconvenience you have when using our app.
However, I believe there is a misunderstanding here. Please let me give you a clarification about our app.

Our Free plan does not have the native app - https://prnt.sc/sj-6KBTLvmGz. If you want to build a native app, you need to have a lot of resources, such as cost for app development, technical issues, human resources, and other fees for Apple ($99/year) and Google ($25) platforms.

Currently, we offer a free plan for our customers so that they can have enough time to choose and set up the theme they want.
When you have done the setup, you can upgrade to the paid plan with 14 trial days to submit a request so that our technical team can build and submit your mobile app to the Apple Store and Google Play.

In this case, we sent you an email, please check it and reply to us, and we will try our best to support you.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io

Regards,
Windy
OneMobile by OneCommerce

January 24, 2024

fantastic! communication is amazing! they are friendly, answered all my questions and extremely fast responses. if I could give more then 5 stars I would!

MixMatched Creations
United States
7 days using the app
OneCommerce.io replied February 9, 2024

Hi MixMatched Creations store admin,

Here's Ocean from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
OneMobile by OneCommerce

December 14, 2023

If your a beginner or a novice at making apps this is the way to go! Other app builder take time and a lot of edits but the drag and drop features make it super simple. Julia was a great help as well and the customer service is very quick. Wish I could give it more than just 5 stars

Teeva
United States
About 1 month using the app
OneCommerce.io replied December 19, 2023

Hi Teeva store admin,
Here's Julia from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julia
OneMobile by OneCommerce

December 26, 2023

This app builder is a lifesaver! No bugs, a user friendly interface, and perfect customer support, highly recommended with a 5 star rating! I can't wait for new features in the future

Rave Racoon
United States
About 2 months using the app
OneCommerce.io replied December 28, 2023

Hi Rave Racoon store admin,
Here's Julia from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julia
OneMobile by OneCommerce

February 17, 2024

Hi its rana,
It's really nice to have this app it's really helpful I just needed to set up all the settings and customise my app so Julia did a big help to me and it's really great really nice app and the behaviour julia's behaviour is really good she's a good person she did a good help to me she solve all the problems thanks.

MZEE
United Kingdom
3 days using the app
OneCommerce.io replied March 5, 2024

Hi MZEE store admin,

Here's Julia from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julia
OneMobile by OneCommerce

March 5, 2024

Easy to use, great service! Glad I found this!

Pinche Güero Customs
United States
10 days using the app
OneCommerce.io replied March 7, 2024

Hi Pinche Güero Customs store admin,

Here's Julie from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
OneMobile by OneCommerce

January 11, 2024

I'm new the Shopify experience and the support and help has been tremendous.

Taylor's Tech
United States
3 months using the app
OneCommerce.io replied January 15, 2024

Hi Taylor's Tech store admin,

Here's Julie from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Julie
OneMobile by OneCommerce

March 23, 2024

Fast customer service, thank you for the help, looking forward for future needs

Lah Leesh
United Arab Emirates
About 19 hours using the app
OneCommerce.io replied March 25, 2024

Hi Lah Leesh store admin,

Here's Miley from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Miley
OneMobile by OneCommerce

January 4, 2024

"The user interface and design are very user-friendly, with a visually appealing and intuitive layout. The functionality is excellent, with all the necessary features and options working seamlessly. The performance is impressive, with quick load times and smooth operation. Furthermore, customer support is top-notch, with responsive and knowledgeable representatives always ready to assist."

Click & Cart Shop
United Kingdom
7 days using the app
OneCommerce.io replied January 8, 2024

Hi Click & Cart Shop store admin,

Here's Ocean from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
OneMobile by OneCommerce

December 17, 2023

i am Stroke Lyfe. the one mobile team and cs dura helped guide me through the entire process to be sure i had everything to build a successful and complete app. apps are imperative to have in todays competitive e-commerce landscape and i can't thank one mobile enough!

STROKE LYFE
United States
5 months using the app
OneCommerce.io replied December 19, 2023

Hi STROKE LYFE store admin,
Here's Durra from the OneMobile team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile.

Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Durra
OneMobile by OneCommerce