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Grow revenue, increase retention, maximize CLTV & AOV. Premium subscription management + build a box
Ongoing is a Subscription app made in the USA, that offers premium recurring billing services for Shopify Store owners Easily create a Subscribe & Save' option on products with automatic recurring charges & scheduled orders Our flagship Build-a-Box feature "Build your own bundle" lets shoppers subscribe to many products at once, and can help increase the average order value. Ongoing offers up-sell incentives such as product bundling, minimum order amount, and discounts based on frequency
- Easily create a subscription product in minutes with discount incentives
- Product Bundles lets customers mix & match products with a Bundle & Save upsell
- Automatic recurring billing which charges the customer on a regular basis
- Automatically schedules subscription orders which pop up in your Shopify orders
- Failed payment recapture, including a suite of automatic emails for billing
- Highlights
- Works with the latest themes
Languages
English
Works with
- Authorize.net
- Shop Pay
- Paypal Express
- Stripe
- Multi Language
- GPay
Categories
Subscription types
Bundle types
- Fixed bundles
- Multipacks
- Mix-and-match bundles
- Variant bundles
- Infinite option bundles
- Build a box
- Gift boxes
- Mystery boxes
- Sample packs
- Subscription boxes
- Wholesale bundles
- Upsell bundles
- Cross-sell bundles
- Frequently bought together
- Related products
- Digital products
- Physical products
- Custom bundles
Pricing
Monthly
$599 / month
or $5,988/year and save 17%
1% + 20¢ transaction fee
- Subscription Bundles
- Pack Size Discounts
- Subscriber Portal
- Upsells
- Advanced Analytics
- Migrations
- API & Sandbox
- Account Manager
- 24/7 Support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (69)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This will be our third year with Ongoing. The app is easy to set up and the subscriptions are playing an important role within our Customer Retention strategy. Adriana is very responsive and flexible and has always tried her utmost to solve any glitches or issues that have arisen. We have recently worked with her to re-word some of the on-site messaging which was done very quickly. She is also open to app development ideas for future. We are happy customers :-).
Thanks so much for the wonderful review! We're thrilled to hear that Ongoing has been an important part of your Customer Retention strategy. It’s always a pleasure working with you, and we truly appreciate your feedback and ideas for future development. We're committed to providing top-notch service and making Ongoing the best Shopify Subscriptions app. Feel free to reach out anytime—we’re always happy to help! 😊
We tested several subscription applications, but this one was the most flexible, and the support is exceptional - they respond within a few hours. We highly recommend this app!
Hello Xavier! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! 🎉
This APP works perfectly and the customer service for the back-end is top notch! I could not run my shop without it. SuzZine ships monthly and I never need to worry about getting paid on time!
Hi Suzanne! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
We upgraded our Shopify theme and noticed that the subscription products were no longer showing the subscription options. Adriana responded to our help request very quickly and provided clear instructions to remedy the problem. Issue solved! Great customer service and a great app that has allowed us to develop industry leading subscription products.
Thanks so much for the kind words Meghan! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
RepeatKit allows me to offer my customers a convenient delivery schedule coupled with a discount on my nutritional supplement store. Pricing as well as responsive customer support are great! Looking forward to some updates and added functionality soon. UPDATE: Unfortunately Shopify has removed my ability to use Shopify Payments because I'm selling fitness supplements. This makes the app non usable because they don't integrate with PayPal Payflow Pro. :( UPDATE 2: Adriana did a lot of leg work to find any way that I could still use their app. PayPal Express or Authorize dot net would work but unfortunately both are not really options for me right now. PayPal Express takes users away from my shop to PayPal which will affect conversion rate and Authorize dot net adds additional charges. Neither are exempt from Shopify's 1% tariff on using anything other than their gateway. If it was not my choice, Shopify should waive that fee. In any case, Adriana really tried to make it workable.
Thank you so much for the kind words! Happy to hear you found our customer support to be helpful and quick to reply. We are excited about getting out these new features! Feel free to get in touch if you need anything at all :)
Support
App support provided by Ongoing.
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