Ongoing Subscriptions , 128 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its contribution to business growth, user-friendly design, and cost-effectiveness. Key features such as the subscription widget and multiple frequency options are praised for their adaptability and ease of use. The app's smooth integration with Shopify and exceptional customer service, especially from team member Adriana, are frequently mentioned. The support team is recognized for their swift problem-solving and personalized help, including custom 'how-to' videos. It's recommended for businesses aiming to introduce subscriptions or subscription box services.
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This APP works perfectly and the customer service for the back-end is top notch! I could not run my shop without it. SuzZine ships monthly and I never need to worry about getting paid on time!
Hi Suzanne! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
We tested several subscription applications, but this one was the most flexible, and the support is exceptional - they respond within a few hours. We highly recommend this app!
Hello Xavier! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! 🎉
So easy to set up, excellent customer service, and affordable pricing! Choose this app for your subscriptions! The subscription widget looks great on my site. Adriana not only updated my theme, she responded super quickly. I'm so grateful for this easy app to offer ongoing subscriptions to my customers. They love the convenience and I love the recurring revenue.
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you're finding value in our recurring billing app. Feel free to get in touch if you need anything at all! :)
Very user friendly interface and I’ve had a million questions and Adriana has answered them all thoroughly and timely! I can’t say enough good things about my experience!!!
Thanks so much for the kind words Jason! 🤩 That's awesome to hear you find our UX/UI easy to use! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are also thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! 🎉
Very useful, easy to use and convenient app. Developers are very helpful in responding to questions/concerns within a timely manner. They are very hands on in creating solutions and helping with any requests that we may have. We recommend this app for Subscriptions services.
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)
I had the best support from Adriana. She helped me set up & figure out some glitches due to a Shopify theme issue & even created a personalised, guided 'how to' video on Loom for me straightaway. All my queries were answered & issues fixed during our conversation. Honestly genuine & caring developers.
Hi Poonum! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! ☺️🎉
I genuinely have never had such a positive experience with a shopify app as I have with this app. I downloaded it and within minutes Adriana sent me a message asking if she could help me. The very next day I was on a call with her and she walked me through everything to set it all up. There is one feature the app didn't have that I wanted, but when I asked about it, Adriana told me that it was already being worked on and should be added by the end of the week. Genuinely everything I wanted it to be. The awesomeness of this app is only rivaled by Adirana's kindness.
Wow! Thank you so much for the glowing review! I really am excited to get this new feature out for you. Feel free to email us anytime if you need anything, we would be happy to help you out! :)
Adriana and her husband have been most helpful to me and patient, enabling the repeat kit to work on my simple theme. I am so grateful and impressed with this awesome app. Thankyou :)
Thank you so much for your review Julian! It was a pleasure helping you out! We are super happy you're enjoying the app. Feel free to let us know if you need anything else. :)
We love Ongoing Subscriptions! Everytime we've had questions or needed troubleshooting help, their team made the process effortless for us. Such a great Shopify app for the price!
Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
This app is exactly what I needed! All the other subscription apps were too expensive or focused on monthly refills for staple products, but I wanted a subscription box service for my seasonal candles. Not only does this app come with all the features and adjustable settings I was looking for, the support is AWESOME. When I made a request for a feature the Shopify platform didn't offer yet, Adriana personally reached out to let me know when it was implemented. It exactly solved my problem and she's been friendly, lightning quick, and personable every time! Definitely give this app a shot and support small developers.
Thanks so much for the kind words! I'm delighted to hear our Shopify subscriptions app is easy to use and that our customer service was friendly and responsive. It was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)