Ongoing Subscriptions , 121 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Thank you to Adriana! She was really great with all her answers to my questions. I got all my points sorted out by her.
Thanks so much for the kind words Shairose! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Hands down the best customer service I've ever experienced online! Every time I have a question, Adriana is quick to respond with a solution. She even made a custom 'explainer' video based on a scenario I provided. Thank you! Thank you! Thank you!
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Even better than the app is the customer service! In a world where it is virtually impossible to talk to a human being anymore, OS provides excellent customer service, listens to your needs and helps create your needs. Adrianna is excellent :)
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
We love Ongoing Subscriptions! Everytime we've had questions or needed troubleshooting help, their team made the process effortless for us. Such a great Shopify app for the price!
Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Top notch service from Adriana. She helped me get my Shopify subscriptions set it during our initial intake call, and then responded and fixed some updates I had within the same day!! This husband and wife duo is fantastic- they are professional, hard working, and very responsive. I cannot recommend this company enough! 5 Stars!
Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app & are thrilled you had an awesome onboarding with super fast customer service. Feel free to get in touch if you need anything at all! :)
I had to migrate to Ongoing Subscriptions and Adriana made it absolutely painless. She walked me through what was needed but also took the reins and made sure nothing slipped up. Ironically I've had a bit of uptick in subs since moving to Ongoing Subscriptions - I think a result of being able to offer multiple frequency options. All in all, good so far!!
Thanks so much for the kind words! Wow, that is great news to hear Ongoing helped increase your subscriber base! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app & are thrilled you're having an awesome experience. We are so happy you had a good migration experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
I was looking for an application that would allow for re-occurring orders. After installing the app, a phone call came through from an employee with ongoing subscriptions. I was on the phone with Adriana for 1 hour, and she walked me through how to integrate the product, and how to get it up and running. I am very impressed with the support, and I am excited to add this to our site.
Thanks so much for the kind words! Super excited for your store to launch its subscription. Here at Ongoing, we are working really hard on building the best Shopify Subscriptions app and are thrilled you had a good experience with our super fast customer support. Feel free to get in touch if you need anything at all! :)
EXACTLY what I needed and when I reached out for help setting it up the owner responded within like 20 minutes and helped me with EVERYTHING - couldn't recommend higher! <3
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found the Ongoing Shopify subscriptions app easy to use. Feel free to get in touch if you need anything at all! :)
I'm in love with this app, very great customer service! They are still small and growing and highly suggest using them if you're looking for a subscription app.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found the Ongoing Shopify subscriptions app easy to use. Feel free to get in touch if you need anything at all! :)
I have always wanted to do a subscription box but I kept putting it off because every app I have come across was not user friendly. I came across Ongoing and Adriana reached out over the phone. I told her exactly what I wanted, gave her access to my Shopify account and she set everything up for me! All I have to do is activate it when I am ready. She took the stress right off my plate and made it happen for me. I highly recommend Ongoing for any small business looking to expand into subscriptions. I had a wonderful experience with Adriana, she really cares about her clients and wants you to succeed! She was able to answer all of my questions and offer advice on billing dates/fulfillment.
Highly recommend! I definitely feel comfortable using this app.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found the Ongoing Shopify subscriptions app easy to use. Feel free to get in touch if you need anything at all! :)