Reviews (62)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Refine
-
By rating
Top notch service from Adriana. She helped me get my Shopify subscriptions set it during our initial intake call, and then responded and fixed some updates I had within the same day!! This husband and wife duo is fantastic- they are professional, hard working, and very responsive. I cannot recommend this company enough! 5 Stars!
Thanks so much for the kind words! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app & are thrilled you had an awesome onboarding with super fast customer service. Feel free to get in touch if you need anything at all! :)
Usually, I like to wait at least 30 days before reviewing an app, but it would be an injustice to not share my wonderful experience now rather than later. I installed this app today, Saturday, Mar. 05, 2022. I had an issue with how my product description relocated and changed. I sent the developer an email explaining my issue. I really wasn’t expecting to hear from anyone on a Saturday evening. So, understandably when I got a call to assist me I was blown out of the water. My issue was resolved and Im loving the layout and function of this app. Thank you so much Adriana yo your prompt attention to my email.
Currently using this app for our subscriptions and I must say I am impressed especially with their customer support. You can tell that they value all their customers and would help out in any way they can. Thank you Adriana and Ongoing team!!!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Andrea was great! I love all the information she was able to give me about making subscriptions happen the way we need them to. So far this app is great!!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Super helpful app and the customer service is always fantastic. Thank you so much for helping us get set up!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Adriana is super helpful and a great communicator, she helped me set up my subscriptions in a few easy steps!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Love this app.The functionality is superb. The customer service is great as well. I highly recommend Ongoing.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Adriana was awesome!
Walked me through the entire process! From entering products to adjusting timing & discounts!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Thank you to Adriana! She was really great with all her answers to my questions. I got all my points sorted out by her.
Thanks so much for the kind words Shairose! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Absolutely amazing customer service! Adrianna when above and beyond helping me create my subscription. Thank you so much!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
