Reviews (130)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting recurring revenue through customizable subscription services, such as monthly refills and seasonal boxes. The subscription widget is praised for its visual appeal and effectiveness. The app is easy to set up and integrates smoothly with Shopify themes. Customer support is particularly noted for its responsiveness and helpfulness, providing personalized assistance and proactive solutions.
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I appreciated their prompt, friendly service and the ease of use for my clients and me so much, that I added this app to my other Shopify store. One of the best app experiences out there and they have been consistent since my first interaction with them for my first shop. Highly recommend!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
We used this app to help us manage subscriptions with our shopify account. It may seem daunting but Adriana helped make this easy! The level of customer service was amazing. Additionally, this app is pretty straightforward and user friendly. Thanks for your help Adriana! Very impressive app and customer service
Thanks so much for the awesome review! Glad you're pleased with our customer service, and that you find our subscriptions app easy to use. Feel free to email us anytime if you need anything, super excited to have you onboard! :)
This app was easy to load onto my Shopify store and fairly straight forward to set up and start selling subscriptions. The app developer has been very responsive to any questions I've had and has been pro-active in recommending improvements.
Thanks so much for the glowing review! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I used this app to provide subscription options for my future buyers. Adriana, the owner, was so pleasant and had great customer service. I loved that she reached out to me via email to see if I needed assistance with setting up the subscription options for my future customers. Indeed I did, she called me on the phone and assisted me with setting up my subscription groups. This is the best subscription app and I love how I’m able to give my customers options. Adriana was awesome! Download this app, you will not be disappointed and if you are having issues with setting up your subscription groups, Adriana or her husband will assist you!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
We upgraded our Shopify theme and noticed that the subscription products were no longer showing the subscription options. Adriana responded to our help request very quickly and provided clear instructions to remedy the problem. Issue solved! Great customer service and a great app that has allowed us to develop industry leading subscription products.
Thanks so much for the kind words Meghan! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Very easy to set up following the video, I was able to create my subscription preferences. Love that I received a call the same day to match the colours of the writing to my brand colours!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
So far... everything has been amazing. Adriana has been extremely helpful in answering our questions in a quick manner. Setting everything up was very easy and so far this is the ONLY app we have tried that let's us do reoccurring billing automatically on Shopify. We definitely recommend trying them out. The app is new so we are not quite sure to expect but I feel like we are in capable hands if any issues arise as the customer service has been spot on thus far. So grateful for this app!
Thanks so much for the kind words! So happy to hear you found our customer service to be helpful and thanks for recommending our recurring billing app to other Shopify merchants. Feel free to get in touch with us if you need anything at all :)
I had the best support from Adriana. She helped me set up & figure out some glitches due to a Shopify theme issue & even created a personalised, guided 'how to' video on Loom for me straightaway. All my queries were answered & issues fixed during our conversation. Honestly genuine & caring developers.
Hi Poonum! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! ☺️🎉
Repeat Kit is a fantastic piece of software. I was up and running in less than 5 minutes. The instructions are super clear and very easy to implement. I had a few questions just around general use and my customers experience, Adriana was super helpful and responded swiftly, even to my awkward questions! 5/5, highly recommend.
Wow thanks so much for the kind words! We are so happy to hear you found Repeat Kit Subscriptions easy to use! And it was my pleasure helping you today. :)
We downloaded the app over the weekend for our new line of subscription boxes. Sunday night, I added my first box to the website with a small technical error. Just before noon Monday morning, I received a call from Adriana, who took the time to look into how I configured the box prior to calling. She was incredibly helpful in walking me through what and how to make the necessary changes!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)