Reviews (64)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 4, 2022

App is very easy to use and straight forward. Customer service is exceptional. They helped me set this up. I appreciated it

Chaos Candle Company
United States
23 minutes using the app
Ongoing Apps replied February 4, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

Edited October 18, 2021

The representative was very kind, knowledgeable and helpful. I am excited to let my customers know I accept 30 day subscriptions.

Michelle's Creations L.L.C.
United States
5 days using the app
Ongoing Apps replied December 4, 2021

Hello Michelle's Creations! Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)

December 16, 2021

Adriana was extremely fast in responding to us and very helpful. The app looks great on our website and so far has been easy to use.

Card Merchant NZ
New Zealand
5 months using the app
Ongoing Apps replied December 16, 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

February 17, 2022

I love how easy this app is to set up and use and how absolutely incredible the support team are! Couldn't recommend this app more!!!!

Diamond Lash Supplies
Australia
About 1 hour using the app
Ongoing Apps replied February 17, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

July 19, 2021

Really easy and free app! Great and patient customer service when setting up, too! I've tried so many of these apps and to find such a good one that is so easy to use and free was a godsend. I HIGHLY recommend this app if you need recurring orders:)

The Good Hippie
United States
About 1 hour using the app
Ongoing Apps replied July 19, 2021

Thanks so much for the kind words! So happy to hear you found our subscriptions app easy to use! Feel free to get in touch with us if you need anything at all :)

April 20, 2023

Very user friendly interface and I’ve had a million questions and Adriana has answered them all thoroughly and timely! I can’t say enough good things about my experience!!!

Killer Mystery
United States
7 months using the app
Ongoing Apps replied April 20, 2023

Thanks so much for the kind words Jason! 🤩 That's awesome to hear you find our UX/UI easy to use! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are also thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! 🎉

February 17, 2022

Toothandtailz.com - "Wagging our tails"...super easy install and set-up took less than 20 minutes. Great customer support and very quick response time. We will need to see how this plays out as we add more products and variants but so far so good!

Tooth and Tailz
United States
3 days using the app
Ongoing Apps replied February 17, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

January 1, 2022

They are the best. Adriana literally called me to help walk me through how to set up my subscription and has been so quick to answer any question! I am so excited to partner with them!

Kinley and Mal Boutique
United States
About 2 hours using the app
Ongoing Apps replied January 1, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

January 10, 2022

Very easy to set up following the video, I was able to create my subscription preferences. Love that I received a call the same day to match the colours of the writing to my brand colours!

Plethora Gold Elite Moments
United Kingdom
About 4 hours using the app
Ongoing Apps replied January 10, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

October 2, 2021

I am using the Ongoing Subscriptions app for a private facebook group with a monthly fee. The app was easy to setup, easy to navigate and the tech support I needed was was fast and super helpful. I would highly recommend!

amandamade
United States
About 2 months using the app
Ongoing Apps replied December 4, 2021

Thanks so much for the kind words! I'm delighted to hear our Shopify subscriptions app is easy to use. It was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)