Reviews (64)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and recurring revenue, especially for subscription-based products. It's praised for its easy setup, user-friendly interface, and attractive subscription widget that integrates smoothly with merchant sites. The app is reliable and efficient, enhancing business operations. Customer support is noted for its responsiveness and proactive approach in incorporating feedback into new features.
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I was looking for an application that would allow for re-occurring orders. After installing the app, a phone call came through from an employee with ongoing subscriptions. I was on the phone with Adriana for 1 hour, and she walked me through how to integrate the product, and how to get it up and running. I am very impressed with the support, and I am excited to add this to our site.
Thanks so much for the kind words! Super excited for your store to launch its subscription. Here at Ongoing, we are working really hard on building the best Shopify Subscriptions app and are thrilled you had a good experience with our super fast customer support. Feel free to get in touch if you need anything at all! :)
Andrea was great! I love all the information she was able to give me about making subscriptions happen the way we need them to. So far this app is great!!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
EVERY APP SHOULD BE THIS EASY!!! I don't take all caps lightly and that was a strategic use of my very little used cap lock key. Anyway, I was sucked in by the 5-stars Repeat Kit Subscriptions has and I was just really exploring the idea. I installed it and had a product set up with a subscriptions in less than 2 minutes. It's almost TOO (there it is again, all caps... who am I?) easy... Who am I kidding, too easy is a social construct created to keep us down man... I mean, why shouldn't something be this easy, why must we expect it to be hard, ya know? Anyway, where was I? The app is very easy to use and I even received a chat message to make sure I had everything I needed AND was congratulated on already having created a subscription... Guys, this is what quality app development and customer service looks like... TLDR: Stellar app, much easy, so wow...
Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure today assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)
We are fairly new to the Shopify world and Ongoing subscriptions made our lives a whole lot easier. The customer service was excellent. Adriana gave us the boost of confidence we needed to have a seamless experience in running our store. She was extremely knowledgable and helpful. She walked us through our set up and gave us advice on how to run subscriptions efficiently and gave us tips to benefit us in the future. The set up in itself was very easy. The app creators created a tutorial on how to navigate the back end and it made it simple for the end user. I highly recommend this app for subscriptions as we've gone through several different ones and settled with Ongoing in the end. The ongoing support set the bar high for other app creators!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Within 45 minutes everything was set up. Adriana was a massive and easy help. Been putting off my subscription idea for months and I am very happy to have used this platform. The free plan is great but there is a 2.0% fee on all transactions. But its totally fair and worth it for the amount of support the creators give.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Really easy and free app! Great and patient customer service when setting up, too! I've tried so many of these apps and to find such a good one that is so easy to use and free was a godsend. I HIGHLY recommend this app if you need recurring orders:)
Thanks so much for the kind words! So happy to hear you found our subscriptions app easy to use! Feel free to get in touch with us if you need anything at all :)
Super helpful app and the customer service is always fantastic. Thank you so much for helping us get set up!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Absolutely amazing customer service! Adrianna when above and beyond helping me create my subscription. Thank you so much!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Adriana was awesome!
Walked me through the entire process! From entering products to adjusting timing & discounts!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I love how easy this app is to set up and use and how absolutely incredible the support team are! Couldn't recommend this app more!!!!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)