Reviews (130)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting recurring revenue through customizable subscription services, such as monthly refills and seasonal boxes. The subscription widget is praised for its visual appeal and effectiveness. The app is easy to set up and integrates smoothly with Shopify themes. Customer support is particularly noted for its responsiveness and helpfulness, providing personalized assistance and proactive solutions.
Refine
-
By rating
This app makes our life so much easier — offering subscriptions to retain existing customers. The setup is literally easy as 1-2-3. And the support is incredible — knowledgeable & able to answer our concerns right away, as well as offer ongoing support on other Shopify themes as well. The app widget itself is very intuitive, easy & painless for our customers to use. Very happy and highly recommend — especially for small biz like ourselves!
Thank you so much for the kind words! That's great to hear you found our subscriptions app easy to use & straight-forward. Also happy to hear you found our customer support to be fast and knowledgeable. That makes our day! Feel free to get in touch if you need anything at all! :)
The app has been great in helping us track our subscribers and identify any profile issues that may occur. Adriana always provides prompt, reliable responses to help us troubleshoot and fix any issue we may have when using the app with our store and products - even on weekends! We appreciate the stellar customer service!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
This app helps users like myself sell subscriptions to my customers while staying on my shopify domain. That was the biggest issue my store faced, and with this issue solved im eager to see the results Ongoing will help me gain. Thank you!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Excellent integration, fair pricing, and the customer service is amazing! Thank you so much for all of your help!
Thanks so much for the kind words! Glad to hear our customer support was amazing and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Incredible customer service! They were very patient and quick to respond. Very quick and easy setup. I've tried Recharge and so many other apps but this one shines above them all. Highly Recommend!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Absolutely super helpful! Definitely, we are going to recommend to anyone and no doubt to put 5 stars (Inc help support. for sure!)
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Absolutely amazing customer service! Adrianna when above and beyond helping me create my subscription. Thank you so much!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
They are so incredibly helpful! It can be pretty intimidating setting up your own online store, adding subscriptions felt like a far away dream. Repeat Kit helped me out with this and it's running perfectly. Thanks so much guys!
Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure today assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)
I signed on and while I'm trying to figure everything out, Adriana came on chat to ask if I needed any help. Within moments, I was guided painlessly and easily to creating my first subscriptions. They even offered to adjust the font and look of the widgets to be more modern and match my site. They knew what I needed before I even had to ask. I don't remember ever having such a wonderful experience from help with other apps I have installed. The level of customer service and care for their customers is beyond 5 stars! If you are thinking of getting a subscription business for your products, I can't recommend Ongoing Subscriptions enough.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing subscription app easy to use. Feel free to get in touch if you need anything at all! :)
We tested several subscription applications, but this one was the most flexible, and the support is exceptional - they respond within a few hours. We highly recommend this app!
Hello Xavier! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! 🎉