Reviews (64)
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WOW! That's all I can say! This app got us running in 5min...had a call on our business line and the owner called me to walk me through the rest of the way. Glad there are great companies out there on this platform. I would refer Ongoing Subscriptions to all! Well done
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
The on boarding was so incredibly helpful! I needed more options in my subscriptions service for my website and Ongoing not only said it was possible, but did it for me! As a small business owner this kind of service is above and beyond. I am thilled to partner with Ongoing.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Very useful, easy to use and convenient app. Developers are very helpful in responding to questions/concerns within a timely manner. They are very hands on in creating solutions and helping with any requests that we may have. We recommend this app for Subscriptions services.
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)
Initially I had problems setting up variants with the appropriate subscription. Adriana was extremely patient and helpful. Their tenacity in getting to the root of the problem and fixing it is very impressive. Thank you so much. Looking forward for our customers to use this very useful feature.
Thanks so much Anna! Super happy we could help you out with this. And thanks so much for the compliment! Glad you enjoy using Repeat Kit subscriptions. Feel free to email us anytime if you need anything, we would be happy to help you out! :)
Surprisingly so easy to setup and use! Adriana reached out immediately and helped me get everything in place for my shop. Excited to try it out with my customers! Grateful for the great customer support I have already received and know if I have any issues, it will be easy to fix with their support.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I cannot get over the level of customer service and help that Adriana and Ongoing provided. I had a glitch that I didn't know existed and she got it fixed and our website ready for subscriptions. She called and emailed and made getting us up and running a priority. I would give her 10 stars if I could!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I had the best support from Adriana. She helped me set up & figure out some glitches due to a Shopify theme issue & even created a personalised, guided 'how to' video on Loom for me straightaway. All my queries were answered & issues fixed during our conversation. Honestly genuine & caring developers.
Hi Poonum! Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. We're excited for your subscription journey! Feel free to get in touch if you need anything at all! ☺️🎉
We upgraded our Shopify theme and noticed that the subscription products were no longer showing the subscription options. Adriana responded to our help request very quickly and provided clear instructions to remedy the problem. Issue solved! Great customer service and a great app that has allowed us to develop industry leading subscription products.
Thanks so much for the kind words Meghan! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Awesome app! Helped me add subscriptions to my new site in a very simple way. No fuss and bells and whistles, it just did what I need it to do. Adriana was extremely helpful and basically helped me customize the app for my personal wishes. Couldn't have wished for a better experience, and that for a free app!! Highly recommend working with Repeat Kit!!
Thanks so much for the kind words! I'm so happy to hear you find our subscriptions app easy to use. That makes my day!! And it's our pleasure to customize the widget to match your theme. Feel free to get in touch anytime if you need anything else! :)
I had to migrate to Ongoing Subscriptions and Adriana made it absolutely painless. She walked me through what was needed but also took the reins and made sure nothing slipped up. Ironically I've had a bit of uptick in subs since moving to Ongoing Subscriptions - I think a result of being able to offer multiple frequency options. All in all, good so far!!
Thanks so much for the kind words! Wow, that is great news to hear Ongoing helped increase your subscriber base! Here at Ongoing, we are working hard on building the best Shopify Subscriptions app & are thrilled you're having an awesome experience. We are so happy you had a good migration experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)