Reviews (64)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and recurring revenue, especially for subscription-based products. It's praised for its easy setup, user-friendly interface, and attractive subscription widget that integrates smoothly with merchant sites. The app is reliable and efficient, enhancing business operations. Customer support is noted for its responsiveness and proactive approach in incorporating feedback into new features.
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Adriana was extremely fast in responding to us and very helpful. The app looks great on our website and so far has been easy to use.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
Highly recommended. The customer support from Adriana is excellent! Nothing is too much trouble. Thank you so much Adriana!
Thanks so much for the kind words! We are working hard at making Ongoing the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)
Even better than the app is the customer service! In a world where it is virtually impossible to talk to a human being anymore, OS provides excellent customer service, listens to your needs and helps create your needs. Adrianna is excellent :)
Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)
Had a great customer service experience with Ongoing Subscriptions. They helped me customize the look on our product pages and we are so happy with the result. Adriana updated me along the way. Great app to work with :)
Best customer service ever! And great app for subscription. I have so many questions at first and they help me step by step.
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I used this app to provide subscription options for my future buyers. Adriana, the owner, was so pleasant and had great customer service. I loved that she reached out to me via email to see if I needed assistance with setting up the subscription options for my future customers. Indeed I did, she called me on the phone and assisted me with setting up my subscription groups. This is the best subscription app and I love how I’m able to give my customers options. Adriana was awesome! Download this app, you will not be disappointed and if you are having issues with setting up your subscription groups, Adriana or her husband will assist you!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
I am using the Ongoing Subscriptions app for a private facebook group with a monthly fee. The app was easy to setup, easy to navigate and the tech support I needed was was fast and super helpful. I would highly recommend!
Thanks so much for the kind words! I'm delighted to hear our Shopify subscriptions app is easy to use. It was my pleasure assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)
I was looking for a subscription app and am glad that I found an Ongoing Subscription!! There were two times that I needed help after installing this app. Adriana helped so quickly *(in my case it was less than 15 minutes) and it was just awesome. I truly appreciate her quick response and she even fixed the issue immediately. Anyone is still reading reviews then I would say go ahead and add this app. You will be in safe hands :)
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
While my work with Ongoing is in its infancy, I have to say, working with this team has been a blessing. They understand what I'm asking and make adjustments according to our special needs with a super quick turnaround time. It's also just nice to connect with real people while handling this side of the business. Thanks Adriana+husband! Would highly recommend this app!
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)
GREAT customer service! I had an issue that needed technical fixing of the app code and they were quick to respond and address it. Now my issue is resolved and everything works perfect. Thanks
Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)