Reviews (25)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
Edited May 14, 2024

I want to recommend Onport to any multi site shopify owner that will get the inventory management off his back and let Onport help them with all the back end operations. Onport has helped my business in tremendous ways, our business would not be the same if we wouldn't found this awesome and robust app.

It helped us to manage dropship vendors, fulfillment, order processing and save us a ton of time.

The team at Onport is always friendly and willing to help if you open a ticket and a vast knowledge based documentation in their website as well.

The team at omport is always friendly and willing to help if you open a ticket and a vast knowlege based documentation in their wesbite aswell.

check out site www.smokerolla.com

Smokerolla®
United States
Over 3 years using the app
Onport replied May 1, 2024

Hey Smokerolla!,

Thanks for taking the time to leave a review. We really appreciate feedback, as it helps us understand how our customers experience our platform and how we can continue to improve our offering.

Once again, thank you for your great review. If you have any questions, please feel free to reach out to us via support@onport.com. Have a great day.

Your Onport Team.

April 15, 2024

We've been using Onport (previously 'Jetti') for 3 years+ now and I don't think we could have built our business as well if it wasn't for them.

Not only have they always really honored their clients and done as much as possible to execute on fixes and support in a timely manner but the software, the product itself has features for pretty much everything and more that you need to run and scale a marketplace.

I'm a very happy with Onport and to have been along for the ride from the early days. They keep getting better and grow in features etc as the times demand. Thanks Onport team. From the founder Jon to all that have helped us along the way. We're with you for the long-haul.

- COAH team

COAH
United States
About 2 years using the app
Onport replied April 19, 2024

Hey Coah,

Wow, what a fantastic review. It humbles us to have such strong and positive feedback about Onport in terms of our service and our team, so thank you for that.

It's been great having you onboard for all this time and helping you to scale your business. We have always aimed to provide a platform that enables our customers to grow their operations and expand their marketplaces, so your comments have been a solid validation of our efforts. Thank you.

If you have any questions, please reach out to us via support@onport.com.

Your Onport Team.

June 1, 2023

We have been with Onport for 3 and a half years. As an e-commerce with almost 20K products, Onport has been an invaluable ally. After a smooth onboarding process, Onport team members have been crucial to our success. Our queries are attended promptly, thoroughly and professionally. They always followed up to ensure that we are good to go. In the age where mediocrity is accepted as the norm, the Onport team shine brilliantly. We are deeply grateful to be in partnership with top flight professionals who have gone above and beyond to support us. Thank you so much, Sara! Thank you, Jon, Bill, Amanda and the rest of the team! We couldn’t have made it without you!

Clear Givings Market
United States
Over 3 years using the app
Onport replied June 12, 2023

Hey Clear Givings Market!

Thanks for taking the time to leave a review; feedback is invaluable as it helps us understand how our customers use our platform.

It's great to hear that Onport has helped to streamline your operations and that you have found our team to be such a great partner; we always strive to help our customers grow.

If you have any further questions, please feel free to reach out to our support team. Thank you, and have a great day!

Your Onport Team.

April 29, 2022

This app helped us build marketplace from scratch with no effort at all! I tried other marketplace service providers and Jetti is definitely the best! Some of the things I really love about Jetti - it has the most user-friendly backend, it synchs with most of the online stores (works with Shopify, Woocommerce, Magento, Big Commerce and many others) and offers your marketplace to automate all of the activities. I also love their support service - very helpful and friendly team. This app will bring a real competitive advantage to any business.

Slow Nature®
Italy
Over 3 years using the app
Onport replied April 29, 2022

Hey Slow Nature!

Firstly, thank you for taking the time to leave a review, feedback is important for helping us understand how we are performing and how we can further improve our offering.

Secondly, it's fantastic to hear that Jetti has helped to grow your marketplace from the ground up - it has always been our aim to be a reliable partner for growth and your kind words are a great validation of our efforts so far. Our support team strives to be as helpful as possible, if you ever have any questions, please don’t hesitate to reach out at help@jetti.io.

Thank you and have a great day.

Your Jetti team.

May 28, 2022

Best software for marketplace I worked with. The software has all the features you need for seamless operation between the storefront and vendors. The UI is highly intuitive, making it very easy to use. Staff are incredibly supportive and will thoroughly guide you on the setup and best practices. Highly recommend Jetti!!

Soobu
United States
Over 2 years using the app
Onport replied May 30, 2022

Hey Soobu!

Thank you so much for taking the time to leave a review!

It is great to hear that you have found using Jetti so helpful, we really appreciate your kind comments. Thank you and if you have any questions, please feel free to reach out via help@jetti.io. Have a great day!

Kind regards,

Your Jetti Team.

August 27, 2021

Jetti is a seamless platform for multiple dropship vendors, and a great asset for marketplaces. We’ve been working with Jetti for over 2 years, and it’s been the easiest way to manage our vendors, inventory and orders. They helped us automate a lot of processes. Being a marketplace, it’s great to have a tool that allows us to get all our dropship orders sorted very easily, meaning we can get one order with various products allocated to different vendors and shipping points at the same time.
There are easy integrations regarding shipping platforms (Shippypro, Shipstation…) and e-commerce platforms (Shopify, Webhooks…). We can also easily update products and their stocks automatically or manually via CSV or Google Sheets, which helps us save a lot of time. Whenever we need support from their team, we’ve got it (even though it takes a little longer than we would expect).
All in all, it’s been a positive experience to work with Jetti.

Overcube
Portugal
Over 2 years using the app
Onport replied September 9, 2021

Hey Overcube,

Thanks for taking the time to leave a review, we appreciate all feedback regarding Jetti as it keeps us on our toes and lets us know what we need to improve so thank you.

It is great to hear that Jetti has helped to streamline much of your marketplace operations, that was our sole intent when we created it and your comments have helped us affirm that we are doing something right! We are always looking for ways to improve our app and how we can better serve our customers so if you have any suggestions, please let us know!

Thank you and if you ever need anything, please do not hesitate to reach out to us at help.jetti.io. Have a great day!

June 16, 2022

Great software for a solid marketplace integration. We've been using jetti for over two years now and it has a friendly backend for easy set-up, and since starting they've created many more useful documents for how to do different processes. Jetti offers integrations with most major platforms (Shopify, Big Commerce, WooCommerce, etc) and has been easy for our vendors to use if they like (though they rarely do because jetti syncs to their store. Customer service has proven helpful in their responses offering solutions. Good UI.

DoneGood
United States
Over 2 years using the app
Onport replied June 29, 2022

Hey DoneGood!

Thanks for taking the time to leave a review and provide us with valuable feedback about our offering, it really helps us to understand where we are at and what needs to be improved.

It's great to hear that you have found our UI intuitive to use and that our customer service team has been able to help you along the way. Thank you for leaving such a great review and if you have any further questions, please feel free to reach out to our customer support team. Thanks.

Your Jetti Team.

June 12, 2020

Hands down - the best app on the Shopify App Store!! If you are looking for an amazing Drop Shipping Portal - having the ability to sign on new vendors and setup within minutes this app is for you! Not only is the software top of its game but Jetti's team / customer service never falls short. We came in needing a fair amount of custom workarounds and Jetti helped us get exactly what we needed. Can't thank you guys enough!! Download the app - grow your dropshipping partnerships easily - you will not regret it.

FarmersCart
United States
Over 2 years using the app
Onport replied April 7, 2021

Hey FarmersCart,

Thank you for taking the time to leave a review, we appreciate all feedback regarding our platform as feedback allows us to grow and to continually improve our service.

It really is great to hear that you have had such a positive experience with Jetti so far as we always strive to provide real value for our clients. We are working to continuously improve our features and expand upon our functionality. Your glowing review is a solid validation of our hard work so thank you for that!

Our support team is here at support@jetti.io if you ever have any questions or need assistance regarding our platform. Thank you!

Your Jetti Support Team.

September 27, 2021

I believe the Jetti product is a great tool for marketplaces and really helps automate a lot of the processes that would typically be very time-consuming. I have been impressed with the efficacy of integrating product vendors and the speed at which this is done. We did come across some minor issues, most of which were due to manual errors and the support team has been quite helpful in working through these. The support team is very responsive, whenever an issue arises.

ARTIZAANS
United Kingdom
Almost 2 years using the app
Onport replied September 27, 2021

Hey Artizaans,

Thank you for your great review, we really appreciate it as it only encourages us further to provide the best possible service and support to our clients.

We are working continuously to ensure the best possible customer support experience so your feedback is much appreciated. We hope you continue to enjoy using Jetti and if you need anything, please do not hesitate to contact us at help@jetti.io. Thank you and have a great day!

Your Jetti Team.

November 17, 2020

Starting a multi-vendor Marketplace has been so much easier with Jetti. It allows me to run a lot of things on autopilot: automatically importing and syncing product catalogs and stock levels from multiple vendors that are using different e-commerce stores, splitting and sending the orders to the vendor’s stores so they can fulfil them, sync back tracking information, it all just works seamlessly. And the vendor portal is great as well, vendors can upload their products via CSV or Google Sheets, update stock levels and get an email notification for new orders, then they just log in to the portal and add tracking information, I’m even providing my own shipping labels to some of my Vendors.
It just wouldn’t be possible to run and scale a Marketplace on Shopify without Jetti.

the sea collective
Portugal
Over 1 year using the app
Onport replied April 7, 2021

Hey Sea Collective!

Thank you for taking the time to leave a review, we appreciate all feedback regarding our platform as feedback allows us to grow and to continually improve our service.

It really is great to hear that you have had such a positive experience with Jetti so far as we always strive to provide real value for our clients. We are working to continuously improve our features and expand upon our functionality.

Our support team is here at support@jetti.io if you ever have any questions or need assistance regarding our platform. Thank you!

Your Jetti Support Team.