Optionize Product Options

Optionize Product Options

Reviews (89)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 19, 2026

I have a very personalized product line and had a glitch. They really helped me get it all fixed. Thank you!

Slap-A-Sticker On It, LLC
United States
29 days using the app
BasicApps replied June 19, 2026

Hi, thank you for your review. If there's anything else we can help you with, don't hesitate to reach out to our customer support :)

July 8, 2026

It's a very good app that is easy to use. In addition, the support team was kind enough to help out when a problem occurred. Thank you very much.

イーヘルスクリニック新宿院 オンラインストア
Japan
8 months using the app
BasicApps replied July 8, 2026

Thank you for your kind feedback. If there's anything else we can help you with, simply reach out through in-app live chat :)

April 23, 2026

Perfect in every way. We have a lot of custom options for some of our products. One has over 5000 possible combos, and this app handles it perfectly. Couldn't live without it.

HOLD FAST CYCLING
United States
8 months using the app
BasicApps replied April 25, 2026

This is great to hear, HOLD FAST CYCLING! 😊 We developed the app to support high-volume custom options, so it's a a great win to see it working perfectly for your products and the best motivation for our team. Thanks for being such a loyal user and for sharing your experience! ❤️

Edited August 21, 2026

Schnell & extrem hilfreich!

Großartige App! Die Einrichtung geht super schnell und die bedingte Logik funktioniert einwandfrei. Genau das, was man für individuelle Produkte braucht. Klare Empfehlung!

My FotoGrafiX - Fotogeschenke mit Herz
Austria
3 months using the app
BasicApps replied June 8, 2026

Wow! Thank you so much for the incredible review! 🤩 We're so glad we could help you add price-increase options without cluttering your Shopify variations. We’ve always got your back, so please don't hesitate to reach out if you ever need anything else. Wishing you massive success with your store! 🚀

April 12, 2026

I switched to free (since I was not pleased with the app features) and they continued to charge me for the app. Now I uninstalled it, but I don't think I will see those 9.99 usd back

AutoCadou
Romania
4 months using the app
BasicApps replied April 14, 2026

Hi AutoCadou, we're sorry to hear your experience hasn't been a positive one. We've sent you an email with some details regarding that $9.99 pending charge. We’re looking forward to getting this sorted out for you as quickly as possible.

April 23, 2026

greate

NAMART.PK
Pakistan
Over 1 year using the app
BasicApps replied April 25, 2026

We appreciate your feedback, NAMART.PK! Thank you for choosing us and we look forward to continuing to support your success. ❤️

Edited December 20, 2025

keep running into issues, so now the info typed in is not delivered to the store. Other times it did not even show up at the product. Been waiting to get help on this for 35 hours, only one respond with collab. request came back and since then, have not heard from them the last 20 hours. So really frustrating because I am supposed to have big time sales in the next couple days

sarahathletics.com
Austria
7 months using the app
BasicApps replied December 3, 2025

Thank you for your feedback. We're sorry the app didn't work out for your use case. The issue was due to a compatibility limitation with Shopify Bundles, which we don't currently support.

We've reached out to you directly via live chat to discuss this further. If there's anything else we can help with, please don't hesitate to contact us.

Edited March 6, 2026

HO LA VERSIONE A PAGAMENTO PERCHE' AVEVO NECESSITA' DI INSERIRE DELLE VARIANTI TRA I MIEI PRODOTTI CHE ALTRIMENTI NON AVREI POTUTO. ASSISTENZA SEMPRE PRESENTE, OTTIMA APPLICAZIONE MI HA SEMPLIFICATO IL NEGOZIO, ANCHE CON EVENTUALI PROBLEMI TI AIUTATO E TI ASSISTONO TROVANDO LA SOLUZIONE NEL PIU' BREVE TEMPO POSSIBILE. LA RACCOMANDO!

LA BOTTEGA DI LULU'
Italy
6 months using the app
June 12, 2024

Such a wonderful app! It has all the features of the other variant product apps without the insane monthly fee and of the 3 similar apps I tried before settling on this one, it has by far the most easy to use UI configuration utility. Support was also super helpful escalating a bug I found to be fixed same day and going above and beyond to help me configure my custom CSS. I can't recommend this app enough.

CSB
Canada
About 3 hours using the app
BasicApps replied June 14, 2024

Thank you for trusting us! Our goal is to provide high-quality free app and customer support as much as possible. If you need any help in the future, just message us via in-app live chat. Good luck on your e-commerce journey ❤️

June 7, 2024

Best decision to do a search to replace my current product options app! Optionize is such a breeze with user friendly interface, which makes it easier for me to set up fields for the ease of my customers to input their request.

Most importantly, Optionize chat support is absolutely quick and answers my questions professionally.

Definitely switching out my old app to Optionize and can't wait to see more new feature offerings!

Tabletopics
Singapore
About 1 hour using the app
BasicApps replied June 9, 2024

Thank you for trusting us! Our goal is to provide high-quality app and customer support as much as possible. If you need any help in the future, just message us via in-app live chat. Good luck on your e-commerce journey ❤️