Optionize Product Options
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keep running into issues, so now the info typed in is not delivered to the store. Other times it did not even show up at the product. Been waiting to get help on this for 35 hours, only one respond with collab. request came back and since then, have not heard from them the last 20 hours. So really frustrating because I am supposed to have big time sales in the next couple days
Thank you for your feedback. We're sorry the app didn't work out for your use case. The issue was due to a compatibility limitation with Shopify Bundles, which we don't currently support.
We've reached out to you directly via live chat to discuss this further. If there's anything else we can help with, please don't hesitate to contact us.
Le support à la clientèle est absent.... Le Ai ne règle pas les bugs
Great customer support
Top support, I had a small problem and in less than 24 hours they intervened and solved the problem. The application is really very useful for those who need to sell customizable items!
Amazing team! This is my first Shopify application, and it has everything our shop needs!
The team is amazing. Even though the issue turned out to be a Shopify theme, not the application, they still went out of their way to help!
I love this app! It helps me add the personalization aspects to my website and is very user friendly. They also have great customer service and are very helpful whenever I have a question.
I highly recommend using this app if you want to add more options to your listings on your website!
Good App - good support :)
Great app. Very helpful for my startup honestly. I have tried many apps but with Optionize i found what i was looking for. It's easy to operate but even when you struggle reach out their fantastic customer support like i did. They even send me a video and showed me how to do it!
Excellent, i definetly reccomend.
Once I realized that I can set different option types like wood on one set of options, color on another set of options and sizes on a third set of options, everything seems great.
I believe this will take care of my options needs.
Thank you.
5 stars all round. very easy to use and does EVERYTHING we needed. we required some customisations due to our site design and the team were very responsive and helpful and achieved everything we asked. Definitely the best one on the market!