Socioh: Facebook ads that work , 200 reviews

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
    146
  • 14% of ratings are 4 stars
    28
  • 7% of ratings are 3 stars
    13
  • 2% of ratings are 2 stars
    3
  • 5% of ratings are 1 stars
    10
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance campaign performance, often citing it as their top-performing tool. It's praised for its user-friendly features such as automated social media post creation, scheduling, and custom catalogs. Merchants value the interactive templates and customizable ads. The support team is commended for their quick response and patience. Many have noted the app's effectiveness in driving traffic, boosting sales conversion ratios, and improving Return on Ad Spend (ROAS). It's also appreciated for its range of ready-made templates and ease of designing posts and marketing, making it effective for brand building and retargeting.

September 23, 2021

We took the top tier plan with great hopes. Looked so promising and full of best endeavours. The app is buggy, incomplete, unstable and actually creates more work. Lots of promises to wait for the improvements and help with campaigns but generally not particularly helpful at all. Moving elsewhere

The Swift Fly Fishing Company - Epic Fly Rods
New Zealand
3 months using the app
Socioh replied January 17, 2022

Hi Carl,

Yes, unfortunately a number of issues came up with your store. We have fixed these now but I understand that your experience was certainly less than ideal. I apologize and wish the company all the best.

Sahiba
(Co-founder Socioh)

May 27, 2017

It messed up my store, and left a mess even after I uninstalled it.

Salmaantest
Canada
3 days using the app
Socioh replied March 4, 2019

Hi there,

This should never have happened and I'm so sorry that you faced this issue.

We did immediately identify and fix the bug. We also tried to rectify the problem in your store as soon as we read this, but found that you had uninstalled the app so we no longer had access to your shop.

I just wish that you had informed us before uninstalling so we could have fixed the problem for you.

I apologize once again for the inconvenience.

- Sahiba
 (Co-founder, Socioh)

September 28, 2019

Difficult to configure. Difficult to figure out how to use. Poor admin design. Very frustrating. Life is too short...

nva-hifi
United Kingdom
About 2 hours using the app
Socioh replied September 30, 2019

Hi there,

Thank you for giving Socioh a try. I'm sorry you fund the interface frustrating. We are currently in the process of redesigning the dashboard to provide our users with the best possible experience.

We do offer a free call and an in-app chat system to help our users with any questions or concerns. I checked our database and was unable to find any message from you. If you could tell me what you were looking for or wanted to achieve with Socioh, I would be happy to get on a call with you and give you a tour of the app.

We take customer satisfaction very seriously and hope you will consider giving us another chance. I look forward to hearing from you.

Have a great day!
Sahiba
(Co-founder, Socioh)

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