Geolocation ‑ Orbe
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for improving customer navigation and localization, noting its positive impact on conversion rates and reduced cart abandonment. It features customizable pop-ups, dropdown menus, and language options, essential for managing stores in different regions. The app integrates well with platforms like Klaviyo and Global-e Native, enhancing customer segmentation and international sales strategies. Merchants appreciate the user-friendly interface, easy setup, and the exceptional customer support, often highlighting specific support members for their helpfulness. The app is valued for its customization capabilities and seamless integration with Shopify themes and markets, effectively resolving geolocation issues to optimize international market presence.
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La app cumple todas mis necesidades y es muy "user friendly". Tiene muchas opciones de configuración por lo que cubre todos los escenarios posibles en los que te puedas encontrar. Otra cosa a destacar es la atención al cliente, es de 10, te ayudan en todo, son rápidos... la aconsejo 100%
¡Mil gracias por vuestras palabras! Nos encanta saber que Orbe cumple con todas vuestras necesidades y os resulta fácil de usar. Nuestro objetivo es ofrecer una experiencia de geolocación fluida con la mejor tecnología.
Cualquier cosa, todo nuestro equipo está aquí para vosotros :)
Roberto
Co-founder
This app is definitely the option for geolocation. Has all the bells and whistles and it is so easy to configure that you think that you are missing something. The team is incredibly helpful and very responsive.
I 100% recommend it after trying dozens of other apps or even Geotargetly.
Wow, I want to express my sincere appreciation for the review you left for us. I'm Roberto, co-founder of Orbe.
After all the effort we put in every day, you touched our hearts with this review!
Our entire team is dedicated to providing the best service possible, and your feedback truly means the world to us. Working with a brand like Bond Touch is an absolute pleasure, and we're grateful for the opportunity to assist you.
Thank you once again for your trust in us. We will always be here to support you whenever you need us.
Best,
Roberto
Co-founder
Gracias a las última actualización de Shopify Markets, hemos sido capaces de limitar algunos productos en otros países. Con este cambio, Orbe nos ha permitido que los usuarios lleguen en el 100% de sus visitas a la experiencia localizada que les corresponde en base a su dirección IP y que nuestros clientes únicamente vean los productos y precios correctos.
Muchísimas gracias por tu review 💚 Todo un gusto para todo nuestro equipo poder ayudaros a vender internacionalmente en Shopify!
Roberto
CEO
The ideal app for showing your customers the right store when you create Markets on Shopify. Amazing customer support!
Thank you so much for your kind words, Adrianne 😊 We are here for you with our whole team! 🙇♂️
I find it necessary to share a balanced perspective with a 2-star rating for this app. While its setup is user-friendly, aesthetically pleasing, and supported by a responsive team, we encountered a significant issue impacting some international customers, notably in Canada and the UK. These users experienced continuous page reloads on our site, rendering the store inoperable. Despite our efforts and those of the support team, who were unable to replicate the problem, a customer-provided video highlighted the faulty behavior of the site. Deactivating the app resolved the issue, as confirmed by the affected customer. Regrettably, this glitch has had repercussions on our Klaviyo campaigns and overall sales. I advise those considering this app to be vigilant and actively seek customer feedback to identify and address similar issues quickly.
Hi,
Roberto, one of the co-founders of Orbe.
First and foremost, we want to express our deepest regrets about your experience. It's incredibly disheartening to hear about the difficulties some of your international customers. This is far from the seamless experience we strive to deliver.
Our support team dove into action as soon as we were made aware of the issue, but despite our efforts, we were unable to replicate the problem. It was later discovered that a recent change by Shopify related to their form handling was causing a conflict specifically with your store's setup of multiple domains.
We understand how critical every customer interaction is to your business, and it pains us to know that this glitch impacted your store. Store owners are the heart of our business, and our team works tirelessly to support as best they can – this sentiment holds true for every interaction we have, and receiving feedback like this is incredibly tough.
We are earnestly asking for the opportunity to make this right. If you’re willing, we’d love to connect with you personally to ensure your experience with our app is exemplary moving forward.
Please do reach out to us. We're committed to your success and are ready to go above and beyond to provide the quality of service you deserve.
Best,
Roberto