Order Automator , 76 reviews
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We first started using this app to catch fraud orders and that worked great. We then had to start using it to catch orders using discount codes because our inventory system has a bug. Order Automator is helping us tremendously being able to work around the bug and fix our orders before they push to Quickbooks. Also, customer service is GREAT! Quick and helpful answers.
Thank you! That's cool to hear you started with 1 feature and expanded to others. We're always building and adding to the app, comments like this motivate us to provide more solutions. Thank you for your feedback.
Really straightforward app, got it up and running in no time, and the support team was outstanding in terms of speed of replies and friendliness plus competency. Great and can recommend, absolutely.
Smiles all around here thanks so much for sharing your feedback and recommending Order Automator :)
Managing orders across multiple marketplaces and Multi-location (warehouses)? Order Automator is a lifesaver! But beyond just the app itself, the Order Automator team is truly exceptional. When we needed a customized solution, they went above and beyond, offering immediate assistance and expert guidance.
Happy to help you with the customized solution, thanks for sharing how you use the app and thank you for being a part of our community :)
5+ STARS! This app and the team behind it are stellar. They work non-stop to ensure the app's use case is maximized for your business. A huge thanks to Frances for consistently following up with me until my issue was resolved (google ads order tracking).
This app works very well, it's affordable and the people behind it are genuine. Couldn't recommend it enough.
Huge thanks to you too for writing such an awesome review, thank you so much! Glad we could help you out, thank you :)
I've had a really excellent experience getting up and running with this app. We've got automated FBA orders now to 3 market places and plan to add another in a couple of weeks. Saves us a ton of time! Support also fantastic and friendly.
3 Amazon marketplaces and adding more, great to hear and happy to help with your expansion efforts. Thanks for sharing.
Order Automator has revolutionized the way we manage our Shopify store! This app is an absolute game-changer when it comes to automating tasks, making our workflow more efficient, and enhancing overall productivity.
One of the standout features of Order Automator is its reliability. It flawlessly automates routine tasks, from order processing to inventory management, saving us valuable time. The level of customization and control it offers is exceptional, allowing us to tailor workflows precisely to our store's needs.
Moreover, the app's intuitive interface makes setting up automation rules a breeze. Even for those unfamiliar with complex technical processes, the user-friendly design makes it accessible to everyone.
What sets Order Automator apart is their exceptional customer support. They are fast, friendly, and incredibly competent. Whenever we've had queries or even when we needed assistance with customization, their support team has been there to provide prompt and effective solutions. Their dedication to helping customers achieve their automation goals is truly commendable.
Highly recommended! Kudos to the Order Automator team for developing such a fantastic tool that has become an integral part of our store's success story.
Wow we're blown away by the details and praise in this review, thank you so much! We really appreciate this, getting feedback like this motivates us to keep building, keep automating, and keep trying to provide the best service possible. Thank you 🙂
Really well built app with excellent customer support. The most sensibly designed and reliable way to integrate with Amazon FBA.
Thanks for voting our app the most sensibly designed and reliable way to integrate with Amazon, really appreciate that!
This is the app we've been searching for, suitable for multiple locations, particularly in fulfilling orders. It provides the customization solution we need, and the support is both awesome and highly responsive.
Awesome! Happy to provide the solutions for you, we appreciate your review and the comments :)
Highly recommend this app, it solved at least 2 problems we didn’t have a solution for, and likely to simplify many of our processes we have been developing.
Easy to set up, simple pricing and great support.
If you find other Shopify automation apps somewhat convoluted and complicated, and need advanced order processing, then this is a very effective solution.
Great to hear it's solving problems and simplifying solutions, that's our goal :)
Thank you for recommending our app, we appreciate it!
It's great when it works but every few months all the auto-fulfilment rules stop working and I have to delete them and reassign from scratch. It's fairly easy to do but a major hassle when we get free ticket "products" coming through every 2-3 minutes and I suddenly have hundreds to manually click fulfil on on the order page because the automater stops working on a product it'sbeen working perfectly on for weeks.
Changed the rating to 4 due to the app team reaching out. When the issue next arise I will contact them and see if the issues can be sorted.
Hi there, happy to help you out. To share some facts, the rules never stop working, and the rules never change. Order Automator works 100% of the time, if a rule does not trigger it means the data in your Shopify order did not match at the time the order was processed.
Your challenge is likely due to a configuration in your store, a change in data, or another app interacting with the order. Just give us a shout we'd be happy to help you identify the problem. We can analyze your situation and identify what needs to change pretty quickly.
Even if it's something that requires a customization, our app has the flexibility to do this.
Hope to hear from you soon, just contact us we can help you quickly.