TrioM Combine & Merge Orders

TrioM Combine & Merge Orders

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.1 (81)
Developer
Trio M

Trio M Combine & Merge Orders lets you merge multiple orders into a single order - on autopilot!

Why should you merge orders? - It will save you a lot of money on unnecessary shipping fees. - It'll give your customer experience like never before, they'll love you for saving them the time of tracking and managing multiple orders. With Trio M Combine & Merge Orders you can choose when 2 (or more) orders should be merged to a single order, notify the customer, and possibly even refund some of the shipping costs to your customer. Powerful automation for powerful stores.

Why should you merge orders? - It will save you a lot of money on unnecessary shipping fees. - It'll give your customer experience like never before, they'll love you for saving them the time of tracking and managing multiple orders. With Trio M Combine & Merge Orders you can choose when 2 (or more) orders should be merged to a single order, notify the customer, and possibly even refund some of the shipping costs to your customer. Powerful automation for powerful stores. more
  • Automatic Merge - seamlessly merge orders based on pre-defined criteria.
  • Notify customers when orders are merged via email
  • Order actions - add tags or notes to merged and original orders
  • Manually select orders to merge from the orders page.
Highlights
Use directly in Shopify admin

Languages

English

Works with

  • Shopify Flow
  • flow
  • reconvert

Categories

Order updates

Order management

Pricing

PAY PER MERGE

Free

  • Includes 5 FREE Merges + 50¢/Merge
  • Automatic order merging
  • Manual order merging
  • Order actions
  • Customer notifications
  • Analytics Dashboard

BASIC PLAN

$9.99 / month

  • Includes 35 Merges + 30¢/Merge
  • Automatic order merging
  • Manual order merging
  • Order actions
  • Customer notifications
  • Analytics Dashboard

14-day free trial

PRO PLAN

$19.99 / month

  • Includes 100 Merges + 20¢/Merge
  • Automatic order merging
  • Manual order merging
  • Order actions
  • Customer notifications
  • Analytics Dashboard

14-day free trial

ADVANCED PLAN

$49.99 / month

  • Includes 350 Merges + 15¢/Merge
  • Automatic order merging
  • Manual order merging
  • Order actions
  • Customer notifications
  • Analytics Dashboard

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (81)

Overall rating
4.1
Counts per rating level
  • 84% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
June 27, 2024

Due to the app not marking the orignal Meta order as fulfilled, All the Meta orders were all refunded. Lost alot of money using this app. Not recommended if you use Facebook or Instagram for order merger.

Tallmenshoes.com
United States
Almost 3 years using the app
May 10, 2023

This app is extremely useful. We've had instances where someone places a follow-up order shortly after their initial order. Due to the shipping dimensions of our product, that follow up order can double international customers' overall shipping costs. Potentially, that's an extra $60-80 or more, depending upon the destination.

Order Merger makes it super-simple to combine orders, so we can refund the extra shipping cost. Such a deal... being able to merge 5 orders or less, per month, free of charge. I'm told the app doesn't affect website speed since it works on the 'back office, and not on the storefront.

Support is really fast and effective, too.

Depending upon your sales volume, you might want to choose to merge manually... at least while you're checking it out.

Radical Variance
United States
10 months using the app
Trio M replied May 11, 2023

Thank you for taking the time to share your experience with our app :)

We're happy to hear that you found it extremely useful and that it has helped you save money on shipping costs.

We truly appreciate your feedback and hope to continue providing you with excellent service in the future.

If you need any other assistance, please do not hesitate to contact us!

Tom and the OrderMerger team.

November 27, 2020

So far so good! I've been working with customer service via chat to perfect the user experience for our customers. Looking forward to sharing this app with many people. Already showing to be a lifesaver after one release today during Black Friday. The Auto merge was unbelievably helpful.

superfreshclothes
United States
About 4 years using the app
Trio M replied November 28, 2020

Thank you so much for your review. Our team always here to help you with any questions :)

June 9, 2021

Love this app. And the customer service. Very quick and friendly staff. They were very fast in replying and fixing an issue. Cheers to the team!

Unbound Merino
Canada
Over 3 years using the app
Trio M replied June 9, 2021

Thank you for your 5-star review🙏 Our support team is always here to help you 24/7😎

December 11, 2020

I used this app to help me merge my orders and ran into a little issue. Their customer service team was A1! They were able to see the problem I had, provided clear solutions and walked me through the entire process with ease. Great communication, fast replies and 24hr service. T

Diosa Luxe Apparel
United States
Almost 3 years using the app
Trio M replied December 11, 2020

Thank you so much for your review. Our team always here to help you with any questions :)

Support

App support provided by Trio M.

Developer

Trio M

Izhak Graziani 8, Tel Aviv, 6713354, IL

Launched

April 18, 2019

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders

  • View products

    Inventory, products, or collections

  • Edit orders

    Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order details, shipping information, or third-party fulfillment

  • View other data

    Locations

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