Reviews (81)

Overall rating
4.1
Counts per rating level
  • 84% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
June 27, 2024

Due to the app not marking the orignal Meta order as fulfilled, All the Meta orders were all refunded. Lost alot of money using this app. Not recommended if you use Facebook or Instagram for order merger.

Tallmenshoes.com
United States
Over 2 years using the app
June 9, 2021

Love this app. And the customer service. Very quick and friendly staff. They were very fast in replying and fixing an issue. Cheers to the team!

Unbound Merino
Canada
Over 3 years using the app
Trio M replied June 9, 2021

Thank you for your 5-star review🙏 Our support team is always here to help you 24/7😎

December 11, 2020

I used this app to help me merge my orders and ran into a little issue. Their customer service team was A1! They were able to see the problem I had, provided clear solutions and walked me through the entire process with ease. Great communication, fast replies and 24hr service. T

Diosa Luxe Apparel
United States
Almost 3 years using the app
Trio M replied December 11, 2020

Thank you so much for your review. Our team always here to help you with any questions :)

August 4, 2020

Great app, a must-have when you're using a post-purchase upsell to combine orders into one. The support is quick and helps solve any issues.

LetterFlex
United Kingdom
Almost 3 years using the app
Trio M replied August 4, 2020

Thank you for your feedback, we made this application especially for this 🙏 Our support team is always here to help you 24/7😎

July 9, 2020

This app is essential to our business model which offers local delivery twice per week, with two cutoffs for customers on different days of the week. Our routing software can only send one order to one stop, and multiple customers like to add on to their order before the deadline. We needed a way to combine those orders and send them as one -- this is the ONLY app I have found on the app store that does this.

We had some real trouble implementing the app in the beginning, and it caused a huge headache with orders merging that should not, and the other way around. I was able to work with support to get these issues resolved, and they told me that this app now has a full time developer. They are asking me for improvement suggestions, which is great. Overall, this app works well now that the bugs were addressed, and I am hopeful they just keep improving. Highly recommended if you need to merge orders.

Farmivore
United States
Over 2 years using the app
Trio M replied July 9, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

November 26, 2020

this is the only app on the app store that do this right (I think they are the only ones who even offer this feature haha) thank you for the quick support and great product!

ZooSurf
Israel
Over 2 years using the app
Trio M replied November 26, 2020

Thank you so much for the review! We do our best to answer fast and create unique solutions :D

June 30, 2021

Anton was very helpful and very prompt with customer support. I highly recommend the app for when customers place multiple orders.

KANSO
United States
Over 2 years using the app
Trio M replied June 30, 2021

Thank you so much for the review🙏 Our support team always here to help you 24/7😎

April 13, 2021

The free plan with the charge for additional merges is perfect for my shop! Their customer support is also top notch!

Cinny Sprout
Canada
Over 2 years using the app
Trio M replied April 14, 2021

Thank you for your 5 stars review. We always improving the app for you :)

April 18, 2019

Super helpful app and very easy to use. Highly recommended if you want to save money on duplicate shipping for orders.

Kewlioo
United States
Over 2 years using the app
Trio M replied April 19, 2019

We're glad our app helped you save on shipping! Thanks for the review!

Edited September 30, 2021

Great app for merging orders. Easy to use and reliable. It works with Recharge. Been using it for 2+ years, and it's great.

Moose Labs LLC
United States
Over 2 years using the app