Reviews (81)

Overall rating
4.1
Counts per rating level
  • 84% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
July 12, 2021

The support team is very responsive (always replying within minutes) and provides helpful tips on how to get the most out of this service. Thank you!

Stix
United States
10 months using the app
Trio M replied July 25, 2021

Thank you so much for your review. Our team is always here to help you 24/7😎

December 1, 2021

Worked great to merge my orders seamless! I love that you can use it manually or automatically. I would recommend highly.

Leigh Miller
United States
10 months using the app
Trio M replied December 2, 2021

Thank you so much for your review 😉
If you need anything, please don't hesitate to reach out - we are always here to help!

- Team OM

May 10, 2023

This app is extremely useful. We've had instances where someone places a follow-up order shortly after their initial order. Due to the shipping dimensions of our product, that follow up order can double international customers' overall shipping costs. Potentially, that's an extra $60-80 or more, depending upon the destination.

Order Merger makes it super-simple to combine orders, so we can refund the extra shipping cost. Such a deal... being able to merge 5 orders or less, per month, free of charge. I'm told the app doesn't affect website speed since it works on the 'back office, and not on the storefront.

Support is really fast and effective, too.

Depending upon your sales volume, you might want to choose to merge manually... at least while you're checking it out.

Radical Variance
United States
10 months using the app
Trio M replied May 11, 2023

Thank you for taking the time to share your experience with our app :)

We're happy to hear that you found it extremely useful and that it has helped you save money on shipping costs.

We truly appreciate your feedback and hope to continue providing you with excellent service in the future.

If you need any other assistance, please do not hesitate to contact us!

Tom and the OrderMerger team.

April 18, 2019

5 Stars. Our experience with this app has been perfect and it works very well. I would recommend it to anyone who's looking to save money on shipping to customers and improve their experience.

ZoobGear
United States
9 months using the app
Trio M replied April 19, 2019

We appreciate you taking the time to write such an incredible review, thank you so much <3

December 10, 2020

So far so good! Also, great customer support AND they have a youtube page to learn about their products.

glamnetic
United States
8 months using the app
Trio M replied December 11, 2020

Thank you so much for the review. Our team always here to help you. :)

March 19, 2020

Konstantin was very helpful! He called me over the phone and explained how to use the app. He was very knowledge

Section 119
United States
8 months using the app
Trio M replied March 19, 2020

We appreciate your feedback 🙏 Our support team is here 24/7

October 1, 2020

This app is a life saver! Allowed us to merge multiple orders from the same customer and fulfill them as one. Really enhanced our post-purchase upsell efforts! Customer service has been super responsive and really easy to work with. I highly recommend this app.

Staggerings, LLC
United States
7 months using the app
Trio M replied October 1, 2020

Thank you for your review. Our support team is always here to help you 24/7😎

February 19, 2021

Customer service was super helpful with providing me screenshots & tips to setting things up!!! can't wait to recommend this app to others!

Trending Styles
United States
7 months using the app
Trio M replied February 24, 2021

Thank you for your feedback and recommendation🙏 Our support team is always here to help you 24/7😎

Edited April 23, 2021

This app has been great for merging orders during our flash sales. Their support team is super quick and helpful too. Easy to use.

Le Marché Pop Up
United States
6 months using the app
Trio M replied April 24, 2021

Thank you for your 5-star review🙏 Our support team is always here to help you 24/7😎

February 1, 2021

very easy to use app
got help all the way, will definitely save me and my clients time and money!
heard of it from a friend that this app saved him some shipping fees

Fight For Fitness
Israel
6 months using the app
Trio M replied February 2, 2021

Thank you for the review🙏 Our support team is always here to help you 24/7😎