Order merging automation
Define your own rules, merge similar orders automatically. Combine orders together. Order management automation. Made by the ReConvert team
Reduce your Shipping Costs
Save time and money by merging orders & shipping them together instead of sending the same customer different orders in different shipments.
Better Customer Experience
Provide your customers with outstanding shopping experience -combining their orders together & possibly even refund the shipping difference
About Order Merger | Combine orders
Perfect for clickfunnels
Why should you merge orders?
Well, the answer is very simple:
- It will save you a lot of money on unnecessary shipping fees.
- It'll give your customer experience like never before, they'll love you for saving them the time of tracking and managing multiple orders.
- From now on, it's happening on autopilot!
With Order Merger you can choose when 2 (or more) orders should be merged to a single order, notify the customer, and possibly even refund some of the shipping costs to your customer. Powerful automation for powerful stores.
You can also control what to do with the previous orders, and the new orders and add some notes or tags to each and every order associated with the merge.
Why Order Merger?
To simply put it, we're the only app on the App Store that let you consolidate orders into a single order. We'll make sure you have full control over what orders get merged together, what to do with the old orders, what to do with the extra shipping fee and let you send an email to notify the customer.
Key features for order merging
- Merge orders with matching customer Id + shipping address
- Based on fulfillment status
- Consolidate orders based on location
- Based on customer tag
- Based on order tag
- Based on the time between orders
- Based on order financial status
- Based on shipping address
- Based on carriers
- Notify the customer about merged orders via email
- Simple and easy to use order manager!
Dealing with conflicts
We make sure you don't have any blind spots when combining orders together:
- Handle shipping costs - Refund, combine or something in between.
- Handle order tags from all orders, and possibly even add new tags to the new order
- Handle cases of refunds to the old orders
Order actions, order manager
With order merger, you can easily take some actions or add some information to the new merged order, or to the old orders. Using dynamic tags that'll make sure you know exactly what happened with each order.
- Add order notes
- Add order tags
- Control order name
- Cancel original orders
- Archive original orders
- Contol shipping, discount and tax names
With Order Merger you can also combine order manually in case certain orders won't fit the rules you've created, with a few simple clicks on the manual merge page.
Works great with apps that encourage customers to buy again in a short time period like ReConvert.
- order management,
- order manager,
- order edit,
- edit orders
See the app in action
Explore how the app works in an example store.View example store
Pricing 14-day free trial
PAY PER MERGE
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
First off, there is very poor customer support. I had a basic issue that was not ever resolved because the support team seemed to send me answers that were not related to the questions I was asking. I could not find the answer in the help section. I merged 3 orders for one customer and could not create a shipping label for the package. I kept getting a pop up box stating that I cannot create a shipping label for the order. I thought the idea of this app is to combine the orders to make things easier but it actually just caused a lot of issues and wasted a lot of time. Very confusing for myself as a user and also for the support staff. From reading the reviews, it seems it is not a great app for businesses that need to have accurate reports. For this reason, I will wait until Shopify comes up with a solution for multiple order merging.
There is no way to set up this app to avoid inconsistent reporting in some fashion. Shopify has NO SOLUTION for merging orders that is automatic. Your best bet is to simply leave both orders, refund the shipping on one, and tag them so you know to fill in the tracking manually on the other. Or you can use the hacky draft order method recommended by Shopify. Reasons: 1- You cannot edit merged orders. This means you are effectively stuck with quantities or products after merging orders. 2- Your total order count becomes inaccurate with this app. You cannot delete combined orders, meaning it shows as an extra UNFULFILLED order in your reports unless you fill in the tracking manually. Seemingly no way to automate this. If you cancel any orders edited by this app, it is stuck forever; you can't even delete it! 3- If you do not set the merged order value to 0, you have double counted revenue. If you do, it is tracked as a discount, which throws off your numbers if you actually want to track discounts properly. Then, you also are fulfilling a 0 value order when shipping comes around, bringing down your average order value. I thought cancelling merged orders would solve this, but it does not, and in fact leaves you with a *stuck cancelled order that you can never fulfill*. Fulfillment ratio being inaccurate is very bad and can affect your payment processing!
Thank you for your honest review. I wish you'd reach out to our support team for help before posting this review.
It's true that Shopify doesn't have a perfect solution for merging orders yet, but we're providing the best possible solution based on the current available API's.
Order Merger is a very helpful app for many businesses but probably not for yours :\
Please let me know if there is anything else we can do for you,
Eric | Order Merger CEO
Does exactly as intended with great customer support. Very much recommended for specific automation needs.
Thank you so much for your great review and feedback. Our support team is always here to help you 24/7😎