Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable invoices, including price editing and multi-language support. It's particularly beneficial for small businesses with its free plan and automated invoicing. The customer service, especially Felix, is praised for being prompt and helpful. Other features include handling draft orders, VAT inclusion, and the ability to email PDF invoices directly to customers.

February 2, 2023

I used the free version since we don't need to print that many separate invoices each month.

The app used to work well without any problems, but around December it started to take me straight to the dashboard instead of the order invoice I wanted (I went through the order page and clicked "more options" to print the invoice). I could never find the orders I needed through the dashboard, so this was frustrating. After a couple of attempts it would finally work, but even then at times it wouldn't save the edits I made. I don't know if there is a time limit, and older orders can't be printed or what is the problem with our store.

I hope the issue can be resolved, because I did like the app but unfortunately cannot use it anymore due to these problems.

Suomikauppa.fi
Finland
3 months using the app
Final Apps replied February 2, 2023

Thanks for the detailed review. Team is looking into this. This happened with recent change in Shopify's side as of Feb 1, 2022 which caused this and similar problems. Rest assured, team is working around the clock to have it fixed. I'll reach back to you once fix has been made. Fingers crossed and thanks for trusting on us as we put our whole soul to building this app.

Update: The following issues has been fixed and we hope to win you back with 5 stars, kindly check and reach us on support@appsfinal.com if you still face any issues
Felix

October 18, 2021

I love this app. but orders that have more than 10 items for a slip won't print. I definitely wish this would get a fix.

RawKlaws
United States
21 days using the app
Final Apps replied October 18, 2021

Thanks for the kind words. Would appreciate if you could email us your shopify store details & orders that are having this order print issue? We think this should be an easy fix.

Update: This has been fixed

Thanks again!

Final Invoice : Order Printer