Reviews (11)

Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited June 30, 2022

This app is a MUST-HAVE! It's fantastic! I used to have Route and this one is so much better. Not only do you bypass all the hassle of customers (or yourself) having to contact the company and waiting forever before they get back to them, but you get to handle the return swiftly yourself. This makes your customer service so much better. As far as adding this to my shop, It was an easy application and their customer service helped me when I needed it right away. It integrated seamlessly and looks great on my site. Plus they have different options as well to choose from to match your site. The best part is that you get to keep the funds from the protection to help offset any losses from packages that are stolen or lost and you don't have to wait for USPS or Route to refund you. I definitely recommend this for any business that wants to make their tracking protection plan so much better for customers and for their business. DON'T WASTE ANY MORE MONEY on other apps. This is it! Protect your business and your customers packages during shipping! 5 stars for sure!!

Barbells and PIzza
United States
Almost 2 years using the app
April 20, 2023

Easy install. Flexible options. We were up and running very quick and finally have a directly controllable way offer shipment protection without a third party scraping the income. Also, customers love the option. Win. Win.

United States
5 months using the app
February 16, 2023

This is an incredible app. Order Protect is an extremely easy way to boost your AOV and revenue while offering a great value add to your customers. It is insanely easy to set up and their customer service team has always responded in less than an hour. Companies like Route will profit tens of thousands of dollars from your store and offer you next to nothing in return. Order Protect will let you keep 100% of the profits minus an extremely reasonable monthly fee. Love this app and everything they stand for!

Morphogen Nutrition
United States
5 months using the app
March 30, 2023

Works great! Integrates with my third party slide cart, and works seamlessly. Huge help to offset porch pirates and lost packages.

Caffeine and Kilos Inc
United States
4 months using the app
April 20, 2023

Such a great app, super easy & fast in install/ get up and running! Also one of the best companies to work with! Their team helped us get everything up and running in such a timely manner & ensured we were taken care of every step of the way! We are only a few weeks into Order Protect but already see a boost in our AOV. Highly recommend Order Protect for all e commerce businesses! Best part, is when our customer has a claim- we can handle everything in house instead of passing them off to someone else! Makes us and our customers very happy!

Johnny Slicks
United States
29 days using the app
April 24, 2023

Very good app, I would highly recommend it to all businesses! Businesses end up covering the costs for delivery companies losing shipments all the time and this helps cover the cost for those shipments. You'll be surprised at how many customers add this onto their order!

United Kingdom
25 days using the app
July 20, 2022

This app is great and quickly paid for itself! It's an easy upsell that helps take the sting out of lost or missing packages. It also gives the customer confidence that they are protected if any issues arise. It's really a no-brainer!

Barbells & Ponytails
United States
13 days using the app
August 2, 2022

Brilliant! Genius! Why did I not think of this? Tired of dealing with customer complaints regarding shipping issues that are 100% out of your control? Rest assured, there is finally a solution! If you own an e-commerce store, you need to download this app ASAP!

Pure Grit Fitness
United States
5 days using the app
June 30, 2022

THIS APP IS AMAZE-BALLS!!!!!! It’s so easy to use and you start making money right away. And the customer service is outrageously good! They walk you through the entire set up and are there for you every step of your journey going forward. 100% worth every penny! Highly recommend!!!!

Peachy Athletic
United States
2 days using the app
June 30, 2022

Super easy to use and manager Install was easy, even used their expert install, which was even more of a breeze! Customers started to purchase this service right away, definitely easy money and looking forward to using this app!

Barbent Fitness co.
United States
1 day using the app