DON ‑ Delayed Order Notifier

Update your customers via automated Emails.

From $3.99/month. 7-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

Key values section

Proactive Updates via Email

Informing proactively and in advance about an order status can avoid miscommunication, save time and will be appreciated by your customers!

You set the pace

Personalize your email templates to your needs & decide the pace and the intervals of the order status notifications to your customer.

HTML is not a must

You don't have to be an expert in coding to create your set of email templates. Our drag&drop email creator is easy to use and understand.

App details

DON ‑ Delayed Order Notifier

DON ‑ Delayed Order Notifier

Communication is key!

Order delays is a recurring issue, that can be difficult to prevent. The additional amount of communication resulting out of it is time consuming and unpleasant for both, sender and recipient. To optimize and automate this type of information flow, we designed the Delayed Order Notifier (DON). DON automatically generates and sends emails with order status updates, based on your personalized templates. You are free to chose when and how often the update emails are sent and at which interval. Plus, the amount of templates you create and design is unlimited! Make yourself a favor, install DON and find yourself with more time on your hands and with more happy customers.

Your benefits at a glance

  • Inform your Customer at your pace
  • Relieve your Customer Service Agents
  • No angry customer mails anymore, you get ahead of them
  • Create your own Emails
  • Create your own design

Easy configuration

Download and install DON, create your custom email templates, which will be sent to your customers - and let the App do the rest of the work for you!

Launch date

DON ‑ Delayed Order Notifier

DON ‑ Delayed Order Notifier

Communication is key!

Order delays is a recurring issue, that can be difficult to prevent. The additional amount of communication resulting out of it is time consuming and unpleasant for both, sender and recipient. To optimize and automate this type of information flow, we designed the Delayed Order Notifier (DON). DON automatically generates and sends emails with order status updates, based on your personalized templates. You are free to chose when and how often the update emails are sent and at which interval. Plus, the amount of templates you create and design is unlimited! Make yourself a favor, install DON and find yourself with more time on your hands and with more happy customers.

Your benefits at a glance

  • Inform your Customer at your pace
  • Relieve your Customer Service Agents
  • No angry customer mails anymore, you get ahead of them
  • Create your own Emails
  • Create your own design

Easy configuration

Download and install DON, create your custom email templates, which will be sent to your customers - and let the App do the rest of the work for you!

Launch date

Pricing 7-day free trial

Basic

$3.99/month

  • Create your own pace
  • Create drag and drop Email templates
  • 50 Emails included
  • 1 Email Template

Premium

$7.99/month

  • Create your own pace
  • Create drag and drop Email templates
  • 200 Emails included
  • 3 Email Templates

Platinum

$9.99/month

  • Create your own pace
  • Create drag and drop Email templates
  • Unlimited Emails included
  • Unlimited Email Templates

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

3.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 100% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

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  • Evil Greed

    Location Germany
    Time spent using app 12 minutes

    I hoped this app would allow me to send email updates who customers who ordered a specific items in our store that are delayed. However, this app seems to only allow to send out item non-specific emails to ALL customers if their order has been unfulfilled for X amount of days. Might be helpful for some, definitely not for us as we're running a lot of pre-orders and only some are delayed, especially at the moment. Others are on time and those people shouldn't be receiving any updates.

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