Order Status Tracker

Order Status Tracker

by HulkApps.com

Order Lookup & Package Status Tracking: Track Orders Live

4.5 of 5 stars(84 reviews)

Reduced Support Tickets

Experience tremendous fall in support tickets with real-time order tracking.

Real-time Order Tracking

Customers can get a quick view of their orders in the process by order value and email address.

Customizable Layout

Customize the look & feel of the form & front-end page order lookups the way you like.


About Order Status Tracker

Order Status Tracker App by HulkApps

From the time an order is placed until it is delivered; the customer wants to know every single state of their order. Every major retailer has order tracking built into their stores and now you can too! Increase customer satisfaction while simultaneously decreasing your support costs with the Order Status Tracker App by HulkApps. Customers can simply enter their order number and email address to see their latest order status.

The app allows the customer to gain insights of the products included in their order, the real-time status of their package i.e. Shipped, out for delivery, etc., where their order is at any given point in time and many more.

Order Status Tracker By HulkApps Lets You:

  1. Reduce the #1 support request, "Where's my order?" by letting your customers help themselves Integrate with hundreds of carriers across the globe.
  2. View the total & monthly statistics to track order lookup counts of specific customers.

What's New?

  • Track packages across 80+ carriers
  • Increased number of trackability in the Pro version
  • Real-Time updates with email notifications
  • Branded tracking page with Google Maps integrations
  • Flexible form customizations
  • Powerful order tracking dashboard
  • Intelligent delivery estimates with timeline

Key Features :

  1. Order Status Tracker App offers a feature-rich admin panel that is easy to use & all-theme compatible
  2. Responsive design for mobile and tablet shoppers
  3. Quick and easy configuration of the app makes it easier for the merchant to control and manage the same
  4. Allows easy customization where you can change the way your Order Status Tracker layout looks and feels to your customers by adjusting the text, text colors, background colors, etc. on the page

Merchant Benefits:

  1. Easy-to-install, understand and use.
  2. The statistical report allows the store merchant to view the number of customers who opted for this easy order tracking app to track their orders.
  3. Easy order tracking optimizes the shopping experience of the customers, thus, boosting their loyalty.
  4. With the quick order lookup, merchants can see a significant fall in the support request as the customers are now able to self-resolve their queries.
  5. The app allows you to improve your user experience and meet your customers’ needs for order accuracy throughout the whole ordering, fulfillment, and delivery process.

Customer Benefits of Order Status Tracker App

  1. Track my order makes it easier for customers to track their real-time order status.
  2. Customers can now shop and track their orders with the least hassle.

Any development store can use the app for free until they upgrade their account to a paid Shopify plan.

Your data is safe with us! The app is 100% GDPR complaint

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Free

Free

  • 25 store orders/mo

  • Track across 80+ carriers

  • Email notifications

  • Google Maps integration

  • Form customization

Starter

$24.99/month

  • 500 store orders/mo

  • Track across 80+ carriers

  • Email notifications

  • Google Maps integration

  • Form customization

Pro

$74.99/month

  • 2500 store orders/mo

  • Track across 80+ carriers

  • Email notifications

  • Google Maps integration

  • Form customization

Pro+

$199/month

  • 10000 store orders/mo

  • Track across 80+ carriers

  • Email notification

  • Google Maps integration

  • Form customization

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    10% of ratings are 1 stars
    (8)

Most recent reviews

WowZap

App not tracking orders. Worst App and Cumbersome to use.
I will not recommend it to anyone. The recent update has made the app even more pathetic. It's not even tracking orders on my website and I have faced a lot of customers complaints.
Customer Support is also pathetic

QLbright

I think this is a great App. It integrated with my theme, it is easy to setup, and they helped me customize it quickly. It used to be totally free, but now I do not like that the free version is very limited, and I consider the paid plans to be too expensive. So in the future not sure if I will keep it.

Developer reply

May 14, 2020

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Outback Retro

I tried to use this app for customers to track the status of orders placed sadly it does not work as intended!

Couriers we use Auspost, Fastway Couriers, Hunter Express, Allied Express, Toll Group.

PRO'S - Some Australian couriers are working (Auspost)

CON'S - Hunter express does not work