Reviews (29)
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Excellent service...problem solved in under....3 minutes. Danna was awesome....thank you , appreciated.
Thank you for your wonderful review! We're thrilled to hear that our service was able to solve your problem so quickly and that Danna provided you with awesome support. Your appreciation means a lot to us. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
Best,
The HulkApps Team
Honestly for the price i would stay away. So many apps that are better than this. It works but as soon as you start doing volume you will run into continuous issues and support will fix it momentarily and it will become a habit where every week you have to contact them to just fix it again with no explanation on why its breaking. I used this app for 6 months. Don't bother....
Fantastic App with Exclusive Israeli Carrier Integration!
As a Shopify Plus merchant, integrating smoothly with Israeli carriers was crucial for us.
This is the only app we've found that fully supports Tapuz, HFD, Chita, and YDM.
Their customer support team is amazing, they swiftly handled all our custom requests with patience and efficiency.
Highly recommended for Israeli merchants!
This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code.
If someone from Hulk apps should be reading this, please reply (to our email).
Dear client,
We’re truly sorry for the inconvenience you’ve experienced, and we completely understand how frustrating this must have been. After reviewing your case, I discovered that our team wasn’t notified once the collaboration request was approved, which led to the app not being properly set up. I sincerely apologize for this oversight and the impact it has had on your experience.
We want to make things right, and I’ve sent the instructions for removing the leftover code to your inbox. If there’s anything else we can assist with, please don’t hesitate to let us know. Again, we deeply regret the trouble this has caused and never intended to make things difficult for you.
Thank you for your understanding,
The HulkApps Team
We had some issues but support from Belma was amazing and the dev team who fixed everything pretty quickly, was super responsive and professional, highly recommended!
Thank you so much for your kind words!
If you need anything else, we're here to support you any time.
Have a great week!
The HulkApps Team
The service team is always ready to jump in to help us when we need it, just fixed a custom issue for us very quickly - thanks team for being great!
We’re thrilled to hear that our service team was able to assist you promptly and resolve the issue.
We’re always here to help whenever you need it, and it’s great to know you had such a positive experience. Thanks for your support! 😊
Kind Regards,
Belma
Excellent support and got us up and running quickly. We highly recommended it!
it changes the image without my consent! If it happens again I'll uninstall everything from your company.
Not surprised that this was easy to set up and use. We have always had a great experience when it comes to HulkApps!
We're thrilled to hear that you found our Hulk Order Status Tracker easy to set up and use! Your continued trust and positive experiences with HulkApps mean a lot to us. We strive to uphold this standard and consistently deliver high-quality service.
Remember, our team is always here to give assistance in case you have any queries or need help in the future. Your feedback truly helps us to improve and provide the best possible service.
Thank you once again for taking the time to review our app.
Best Wishes,
The HulkApps Team
I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!
Hi,
Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback!
Thank you for choosing HulkApps as a provider of the valuable extensions to your Shopify store. We see you and we truly appreciate you!
Kindest regards from the team :)