Hulk Order Status Tracker , 95 reviews

Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
February 16, 2023

Loving this App! The support is fast and excellent. The tracking page is modern and effective and sits seamlessly within my website providing reassurance for my customers.

Linen and Letters
United Kingdom
Time spent using app: 21 days replied February 17, 2023

We are thrilled to hear that you are loving our app and we appreciate your five-star review! Providing fast and excellent support to our users is one of our top priorities, so we're glad to know that we're meeting your expectations.

Edited January 14, 2023

So far so good. It's only a few days since I have downloaded the app. Support has been really good - Shruti connected with me to see if I needed any help with the installation and followed up whenever required. It won't be up and running in a day, if that is what you are looking for. It takes some time to get everything sorted, but as long as the customer care team is on standby, it's all good.

UPDATE -----------------
After using it for a while, all I can say is that this app is an absolute waste of time. It doesn't track anything. I had to contact Shruti and team every time we had a shipment. Such a pain. The team apparently had no clue what was wrong and how to fix it.
My advice - please don't waste your time with this app. Try out something better. We have hyped up support so much that we try to disregard the shortcomings just because the customer care was responsive. This app is just not worth it if it can’t do the basic thing it is meant to do.

The Silk Chamber
Time spent using app: About 2 months replied December 4, 2022

Hi Kakoli,
It is disheartening to hear that the app did not track properly and that you had to contact the support team frequently. I understand the importance of having a functional app and the frustration when it does not perform as expected. The minor delay in updating shipment status has been resolved, and the tracking page now operates smoothly. If you have any questions, please let me know.
Thank you,

November 8, 2022

The support team is highly responsive. They work quickly and they helped me to understand the app better

Sugar Boutique
United States
Time spent using app: 15 days replied November 8, 2022

We're glad your experience with our team went smoothly! If you need us again, you know where to find us.

November 8, 2022

Support is quite good, just a bit confused about shipping carriers, hopefully the tracking numbers will work when customers order the product!

United Kingdom
Time spent using app: About 1 month replied November 8, 2022

Hi there,

Thank you for noticing our amazing support team members, as they truly try to meet our merchants's expectations each time.

The tracking numbers will work for sure once your merchant makes a purchase. Your merchant will be able to track their product until it reaches their very address.

Cheers! :)

November 4, 2022

I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!

Time spent using app: Almost 3 years replied November 4, 2022


Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback!
Thank you for choosing HulkApps as a provider of the valuable extensions to your Shopify store. We see you and we truly appreciate you!
Kindest regards from the team :)

September 12, 2022

Awesome! I contacted their support team and they helped me in a very good way! They explained everything to me! :)

United States
Time spent using app: About 2 months replied September 12, 2022

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Edited December 21, 2022

We were having issues with this app for some time but Shruti and his team were excellent in finding and fixing the issues. It took some technical work on their end but I didn't have to lift a finger and the app is working great. Excellent team and excellent app. Highly recommended for any Shopify store.

Meltzer Sports
United States
Time spent using app: About 1 year replied September 2, 2022

Hi there!
We are sorry for the trouble you had with our app.
Our manager has contacted you in hopes of amending the issue.
Thank you.

July 9, 2022

The customer service was able to help me with launching the app. I can't wait to provide my customers with its feature. Thanks a bunch!

United States
Time spent using app: 5 days replied July 9, 2022

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis.
If you ever need our assistance, please feel free to contact HulkApps at any time.

February 13, 2022

I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!

Prop Money Inc.
United States
Time spent using app: About 2 years replied May 31, 2022

Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.

Edited January 8, 2021

Mr. AMIT PANCHAL and the support team is very prompt response and handling my situation very professional and understanding.

United States
Time spent using app: 3 months replied January 8, 2021

Hey there, thanks so much for the review; we're so happy to hear you're happy with our customer support! We definitely pride ourselves in offering top-notch customer support, so if you have any questions, please don't hesitate to get in touch with us!