Hulk Order Status Tracker
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its responsive customer support, ease of use, and effective tracking capabilities. They appreciate its seamless integration, user-friendly interface, and customization options that align with their store's branding. The app helps reduce customer inquiries about order statuses, improving business efficiency and customer satisfaction. It also offers multilingual support and is free, providing significant value to merchants.
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One stop for all tracking related work. More than satisfied. Excellent 24/7 customer service. Belma is the best.
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our service.
We’re always here for you 24/7, and it’s great to know that our team is making a positive impact.
We look forward to continuing to serve you!
Kind Regards,
The HulkApps Team
We had some issues but support from Belma was amazing and the dev team who fixed everything pretty quickly, was super responsive and professional, highly recommended!
Thank you so much for your kind words!
If you need anything else, we're here to support you any time.
Have a great week!
The HulkApps Team
This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code.
If someone from Hulk apps should be reading this, please reply (to our email).
Dear client,
We’re truly sorry for the inconvenience you’ve experienced, and we completely understand how frustrating this must have been. After reviewing your case, I discovered that our team wasn’t notified once the collaboration request was approved, which led to the app not being properly set up. I sincerely apologize for this oversight and the impact it has had on your experience.
We want to make things right, and I’ve sent the instructions for removing the leftover code to your inbox. If there’s anything else we can assist with, please don’t hesitate to let us know. Again, we deeply regret the trouble this has caused and never intended to make things difficult for you.
Thank you for your understanding,
The HulkApps Team
great app so far! and customer service. using this app for our mobile app with hulk, and so far so good once our app is running will update!
Thank you so much for your kind review!
We’re thrilled to hear that you’re having a great experience with the app and our customer service. We’ll be here if you need any support along the way!
The HulkApps Team
Very quick and adequate support! So far everything is perfect.
Definitely recommend!
Thank you for your wonderful review!
We’re so glad to hear that you’ve had a positive experience with our support team and that everything is going perfectly.
If you need anything at all, we're here.
The HulkApps Team
The service team is always ready to jump in to help us when we need it, just fixed a custom issue for us very quickly - thanks team for being great!
We’re thrilled to hear that our service team was able to assist you promptly and resolve the issue.
We’re always here to help whenever you need it, and it’s great to know you had such a positive experience. Thanks for your support! 😊
Kind Regards,
Belma
Been waiting well over 6 motnhs now for this app to be fixed. Worked great when it was free, now its expensive and does not work. Only generates customer complaints and further issues. DO NOT USE THIS APP or even waste your time trying. SUpport is non existant, it does not work with ANY courier and does not update the customer. Plenty of other options available for a LOT LESS that work fine. Out of 100s of apps we have tried and installed over the years, this is by far the worst and the worst support ever!
Hi,
Product Manager of HulkApps here.
We have since 2020 improved our app rapidly and also restructured our pricing strategy to make it as accessible as possible.
If you're willing to re-install our app, we are happy to make this work for you.
Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!
We're delighted to hear that you and your customers love our Real-Time Order Tracking feature on the Hulk Order Status Tracker! Thank you for highlighting how easy it is to install and customize - we strive to make our app as user-friendly as possible. We truly appreciate your positive feedback and your recommendation. Your support helps us keep improving!
Best,
The HulkApps Team
Very interesting way to track orders..and FREE! I like that it is integrated to my store properly and looks part of my store as well. It simply redirect to 17track website and they do all the job for us. I like it!
The app looks great on your store! thanks so much for the review; we're so happy to hear you're loving our Order Status Tracker app! You can also reach out to our support team - they're always willing to help how they can. Have a beautiful day:-)
Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!
Hey there, thanks so much for the review; we're so happy to hear you find Order Status Tracker App easy to use! We love the fact that customers can track their orders online, and are glad your Customer Support emails have reduced :-)
You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)