Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, customization options, and real-time order tracking. It's particularly beneficial for businesses with long shipping times and is praised for reducing customer service workload. Despite being free, it offers features on par with premium apps, making it a cost-effective solution for startups. The support team is also commended for their responsiveness and helpfulness. Its long-term use and recommendation by merchants indicate its reliability.

April 7, 2020

Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!

Emergency Lights
United States
Over 4 years using the app
HulkApps.com replied December 8, 2023

We're delighted to hear that you and your customers love our Real-Time Order Tracking feature on the Hulk Order Status Tracker! Thank you for highlighting how easy it is to install and customize - we strive to make our app as user-friendly as possible. We truly appreciate your positive feedback and your recommendation. Your support helps us keep improving!

Best,
The HulkApps Team

November 4, 2022

I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!

Diamondrensu
India
About 4 years using the app
HulkApps.com replied November 4, 2022

Hi,

Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback!
Thank you for choosing HulkApps as a provider of the valuable extensions to your Shopify store. We see you and we truly appreciate you!
Kindest regards from the team :)

April 7, 2020

Love this app, reduces the amount of customer service tickets we get requesting this info! Great job guys!

Battlbox.com
United States
Almost 4 years using the app
HulkApps.com replied December 8, 2023

We're thrilled to know that the Hulk Order Status Tracker is adding value to your business by reducing your customer service load. Your positive feedback means a lot to us. We always strive to create effective solutions for our users, so it's great to hear we're on the right track. Thanks for taking the time to share your experience, it truly helps to better our services.
Best Regards,
HulkApps Team

April 12, 2020

Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!

Instafreshener
United States
About 3 years using the app
HulkApps.com replied April 13, 2020

Hey there, thanks so much for the review; we're so happy to hear you find Order Status Tracker App easy to use! We love the fact that customers can track their orders online, and are glad your Customer Support emails have reduced :-)

You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

April 7, 2020

We were looking for a way to slow down all of the tickets we get each month asking where an order is... Mission Accomplished! Thanks guys, you rock!

Carnivore Club USA
United States
Over 2 years using the app
HulkApps.com replied December 8, 2023

We're absolutely delighted to hear that our Hulk Order Status Tracker has helped decrease the number of order-related tickets for you! We work hard to develop effective solutions, so it's always fantastic to hear about successful missions! Thanks for your wonderful review and kind words, they mean a lot to us. Your feedback drives our continual commitment to improving our apps. Keep rocking!

Best wishes,
HulkApps Team

February 13, 2022

I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!

Prop Money Inc.
United States
Over 2 years using the app
HulkApps.com replied May 31, 2022

Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.

September 24, 2019

I am so happy with this app as it looks clean, professional, and matches my theme perfectly! I contacted support about extra text I didn't want but couldn't remove myself and they were quick to respond and help me. I would recommend this app 10/10! Ive been wanting a free order tracker for so long and i'm so glad hulk apps came along to provide a free one. Thank you!!!

Ivy League Mafia
United States
About 2 years using the app
HulkApps.com replied September 24, 2019

Thousand thanks from our whole team for going such a length to write a review! Don't hesitate to reach out to us if you ever need any help with Shopify.

January 22, 2020

Awesome.............................................................................................................. Superb...............................................

donutandpizzafloats
United States
Almost 2 years using the app
HulkApps.com replied January 23, 2020

Thanks so much for taking the time to leave us a review. We really appreciate it!

November 19, 2019

Our products take weeks to get to the customer dependent on where they are, so we get hammered with order tracking requests. This was able to empower our customers to have the tracking info they need without reaching out to us.

Can Lights
United States
Almost 2 years using the app
HulkApps.com replied December 8, 2023

We're thrilled to know that our Hulk Order Status Tracker is serving its purpose and bringing real value to your business. It's excellent to hear that it's helping to empower your customers with the tracking info they need. Thank you so much for taking the time to leave us this positive feedback. Your input helps us focus on areas that matter the most to our users.

Our team continually strives towards improving the overall experience of our users and your review certainly uplifts our spirits.

Thanks once again!

Best regards,
The HulkApps Team

April 27, 2020

The order status tracker is so easy for customers to use. I have had some questions fore the developer and they have responded to each request quickly. And they are adding a feature already that I requested. Can't beat this for the $$.

Small Batch Sanitizers
United States
Over 1 year using the app
HulkApps.com replied April 28, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Order Status Tracker app! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!