Reviews (118)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, ease of use, and effective tracking capabilities. They appreciate its seamless integration, user-friendly interface, and customization options that align with their store's branding. The app helps reduce customer inquiries about order statuses, improving business efficiency and customer satisfaction. It also offers multilingual support and is free, providing significant value to merchants.

May 3, 2024

Their customer service is basically instant and amazing!

Cult of Sloan
United States
2 months using the app
HulkApps.com replied January 21, 2025

Thank you for the fantastic feedback! We're so happy to hear that you had a great experience with our customer service. We’re always here to assist you quickly and ...

May 16, 2024

Bastante práctica y te brindan un muy buen servicio

humify
Costa Rica
24 days using the app
June 3, 2024

Excellent support and got us up and running quickly. We highly recommended it!

Montclair Light Works
United States
3 days using the app
June 3, 2024

Me encanta esta app es demasiado buenas se las recomiendo en el idioma que seas es súper entendible la recomiendo al 100%

fivefivea
United States
3 months using the app
April 7, 2020

Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!

Emergency Lights
United States
Over 4 years using the app
HulkApps.com replied December 8, 2023

We're delighted to hear that you and your customers love our Real-Time Order Tracking feature on the Hulk Order Status Tracker! Thank you for highlighting how easy it is to ...

March 6, 2020

Very interesting way to track orders..and FREE! I like that it is integrated to my store properly and looks part of my store as well. It simply redirect to 17track website and they do all the job for us. I like it!

MrBARTENDER
Canada
Over 4 years using the app
HulkApps.com replied March 9, 2020

The app looks great on your store! thanks so much for the review; we're so happy to hear you're loving our Order Status Tracker app! You can also reach out to our support ...

April 12, 2020

Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!

Instafreshener
United States
Almost 4 years using the app
HulkApps.com replied April 13, 2020

Hey there, thanks so much for the review; we're so happy to hear you find Order Status Tracker App easy to use! We love the fact that customers can track their orders online, ...

March 7, 2024

Very nice! I needed a bit of help, and the staff were incredibly helpful and nice. I also like this app because it's easy to use and set up. It looks nice with my website too!

Curly Assembly
United States
Over 3 years using the app
HulkApps.com replied January 21, 2025

Thank you so much for your kind words!

We're thrilled to hear that you found our staff helpful and that the app is easy to use.

If you ever need any more assistance or have ...

April 7, 2020

Love this app, reduces the amount of customer service tickets we get requesting this info! Great job guys!

Battlbox.com
United States
Over 3 years using the app
HulkApps.com replied December 8, 2023

We're thrilled to know that the Hulk Order Status Tracker is adding value to your business by reducing your customer service load. Your positive feedback means a lot to us. ...

November 4, 2022

I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!

Diamondrensu
India
Almost 3 years using the app
HulkApps.com replied November 4, 2022

Hi,

Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback!
Thank you for choosing HulkApps as a ...