Hulk Order Status Tracker

Hulk Order Status Tracker

Reviews (114)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer service inquiries by enabling self-service tracking, which boosts customer confidence and satisfaction with real-time updates. It is user-friendly, with easy installation, setup, and integration into existing website themes, and offers customization to match the merchant's brand. Features like "email only" tracking meet specific needs, enhancing its usability. Merchants commend the app's performance and the support team's responsiveness in resolving issues quickly, noting a significant decrease in customer service emails about order status. Many recommend it for its comprehensive functionality and strong support, beneficial for both new startups and established businesses looking to improve customer service and operational efficiency.

April 7, 2020

We were looking for a way to slow down all of the tickets we get each month asking where an order is... Mission Accomplished! Thanks guys, you rock!

Carnivore Club USA
United States
Over 2 years using the app
HulkApps.com replied December 8, 2023

We're absolutely delighted to hear that our Hulk Order Status Tracker has helped decrease the number of order-related tickets for you! We work hard to develop effective solutions, so it's always fantastic to hear about successful missions! Thanks for your wonderful review and kind words, they mean a lot to us. Your feedback drives our continual commitment to improving our apps. Keep rocking!

Best wishes,
HulkApps Team

February 13, 2022

I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!

Prop Money Inc.
United States
Over 2 years using the app
HulkApps.com replied May 31, 2022

Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.

September 24, 2019

I am so happy with this app as it looks clean, professional, and matches my theme perfectly! I contacted support about extra text I didn't want but couldn't remove myself and they were quick to respond and help me. I would recommend this app 10/10! Ive been wanting a free order tracker for so long and i'm so glad hulk apps came along to provide a free one. Thank you!!!

Ivy League Mafia
United States
About 2 years using the app
HulkApps.com replied September 24, 2019

Thousand thanks from our whole team for going such a length to write a review! Don't hesitate to reach out to us if you ever need any help with Shopify.

January 22, 2020

Awesome.............................................................................................................. Superb...............................................

donutandpizzafloats
United States
Almost 2 years using the app
HulkApps.com replied January 23, 2020

Thanks so much for taking the time to leave us a review. We really appreciate it!

November 19, 2019

Our products take weeks to get to the customer dependent on where they are, so we get hammered with order tracking requests. This was able to empower our customers to have the tracking info they need without reaching out to us.

Can Lights
United States
Almost 2 years using the app
HulkApps.com replied December 8, 2023

We're thrilled to know that our Hulk Order Status Tracker is serving its purpose and bringing real value to your business. It's excellent to hear that it's helping to empower your customers with the tracking info they need. Thank you so much for taking the time to leave us this positive feedback. Your input helps us focus on areas that matter the most to our users.

Our team continually strives towards improving the overall experience of our users and your review certainly uplifts our spirits.

Thanks once again!

Best regards,
The HulkApps Team

April 27, 2020

The order status tracker is so easy for customers to use. I have had some questions fore the developer and they have responded to each request quickly. And they are adding a feature already that I requested. Can't beat this for the $$.

Small Batch Sanitizers
United States
Over 1 year using the app
HulkApps.com replied April 28, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Order Status Tracker app! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

March 1, 2020

Another 5 star from TechQore Lab. It's my another project. Daily I've completed 2-3 store tasks. So we can make a deal easily. Thank You

MyFurryPet
United Kingdom
Over 1 year using the app
HulkApps.com replied March 2, 2020

Thank you for your review and also for using our apps in multiple stores! Let's discuss how we can make a productive partnership with HulkApps; you may sign up from here: https://www.hulkapps.com/pages/partners

January 10, 2020

It is a great free App. They installed it and solved a problem very quickly. I recommend this App highly. Thank you.

DNA SPECIALTY
United States
Over 1 year using the app
HulkApps.com replied January 13, 2020

Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

January 27, 2020

Just installed it on my store and appears to be doing exactly what I need. Thanks folks. AWESOME!

https://nzwineaccessories.com/pages/order-tracking-form

NZ Wine Accessories
New Zealand
Over 1 year using the app
HulkApps.com replied January 27, 2020

The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)

January 30, 2020

I just took a look at the work the Hulk apps did for my store, they integrated the tracking in my store for me, all I had to do was approve them access. I took a random email address from one of my customers and plugged it in to try and Bam!!! it works even has a way for them to go right to the carriers page for further tracking info, for a free app they knocked my socks off. Easy integration right into my existing menu. This is important because if customers can find everything they need on your website there is less chance they will need to reach out to you, plus they will feel secure in their purchase if they can track it. All of us as consumers can relate. Thank you Hulk apps and Order status tracker app team for making me happy! Would recommend! Btw to those that leave negative reviews, communication is all you need to fix your problems, if you let the experts do it you won't have any issues! Thanks again.

Aqua Freak
United States
About 1 year using the app
HulkApps.com replied January 30, 2020

Hi there! Thanks for leaving us such a wonderful review. It made our day!

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

We would love to help everyone out there trying to launch or grow their stores. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. :)