Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to set order quantity limits, particularly useful for wholesale businesses and promotions. It's praised for its user-friendly setup, no coding requirement, and compatibility with various themes and apps. The responsive customer service is noted for assisting with customizations. Merchants also value the import/export feature for managing large product catalogs, the straightforward backend interface, and the customizable pop-up messages.

October 18, 2023

We experienced something similar to another merchant where OrderLogic wasn't working for us. We contacted support who was very nice, however they were only able to blame the app not working for us on another app.

This app is good when working properly, however it's not working for us anymore

Starpil Wax
United States
About 6 years using the app
Edited March 7, 2023

The OrderLogic team was really nice, but ultimately, this app didn't really work. Customers would get a pop-up sort-of stopping them in their carts, but would proceed to checkout pas OrderLogic's limits. When OrderLogic escalated it to their engineering team, they basically said "it's probably interacting with one of your other apps and not working, but we can't see what the issue is". Ultimately, a very kind shrug emoji. It may work for most, but it didn't work for our store.

Magic Mind
United States
About 2 months using the app
Oiizes replied March 17, 2023

Hi, I am sorry to see that your issue was not more resolutely solved. If you wish to give us another try, I will handle your case personally and do my best to determine which app is causing the problem. Sometimes, it can be leftover code from uninstalled apps, and at other times, it can be difficult to determine the root cause. Nevertheless, I typically have success in figuring it out. If you are willing to give us another try, I will credit back your charges for the next three months and try my best to solve this issue. Please open a new ticket and ask for me by name.

- Shane

May 8, 2016

Fantastic app coupled with fantastic service for a great price, what more could you want?

Jason's response time/helpfulness goes above and beyond the service we have received from any other app developer. The app itself is fantastic, does exactly what we need and looks great, unlike the incredibly unattractive alternatives.

Best of all, I requested an important feature to be added to the app and Jason was kind enough to add said feature in no time at all. Really helpful guy.

Highly recommended.

Tacheshop
United Kingdom
Over 7 years using the app
October 30, 2018

Love this app! Keeps our wholesale-only store running efficiently. Pretty much works flawlessly, but if there's ever a problem, support is super-responsive.

Studio Oh Wholesale
United States
Almost 5 years using the app
July 19, 2019

This is one of the best apps because of its customer service. I presented Shane with what I needed for my website (slight customization needed) and he worked with me in detail by adjusting the function to what I was looking for. I appreciate the super fast response times and solutions. Most importantly the app made my website better.

Ksenia Penkina | Online Master Classes
Canada
About 4 years using the app
Oiizes replied July 19, 2019

Awesome. Glad we could help up. Thanks so much for the review!

October 28, 2019

I run a wedding gift store, and many items have minimum order quantity. This App help me save the bargain time with customers. Support is timely and friendly, I'm happy to sell more with this app.

語時設計
Taiwan
Almost 4 years using the app
Oiizes replied April 24, 2020

Thanks so much for the kind review. Please reach out if you need anything else from us.

Edited August 5, 2020

This app is amazing, and if you have any issue I mean any issue, they will contact you and work with you to fix it, thank you guys for a great price and an amazing app that has helped my store in very many occasions!

Vip Barber Supply
United States
Almost 4 years using the app
January 6, 2018

Great product. Simple and quick to set up
5 stars!

Plantessentials
Australia
Over 3 years using the app
June 2, 2020

I use this app to manage MOQ items for sale and being able to limit the quantities and set multiples for items that i sell in MOQ's. It is amazing and very easy to set up and use.

PartnerSales
United States
About 3 years using the app
Oiizes replied June 2, 2020

Thanks so much for your review. So happy to hear OrderLogic is working well for you. Please reach out if there's any way we can be of service.

September 22, 2017

Love this app!

We use this app on all 3 of our shopify stores. We use it for 3 main purposes: enforcing our wholesale minimums, offering free yet limited products (ex: 1 free item if you add it to your cart), and case-unit pricing (customer needs to order product in a particular multiple).

In addition they have friendly and responsive customer service!

Air Plant Shop
United States
Almost 3 years using the app