Reviews (113)
Refine
-
By rating
Don't work at all!!!
Hi, we are sorry to hear you had issues with OrderLogic. If you are still interested in using OrderLogic I would be happy to try to get to the bottom of the issue you are ...
Ne fonctionne pas, malgré un besoin très simple (montant minimum d'achat pour une catégorie de produits)
Support assez réactif, mais qui n'a pas résolu le problème
A éviter
OMG, installed, didn't work. It lets you checkout over the max despite the cart adjustment. And now, after uninstall, it has completely destroyed the cart flow.
Update May 15th: the fact it took you almost a week to see this says it all. Yes obviously your uninstall takes other code. Taught me a very important lesson I needed again - to not play around on production.
Hi, I am sorry to hear you are running into issues. If you would like us to take a look to see if we can fix the issue with your cart that you are experiencing please reach ...
App not working for a long time, contacted support nearly a month ago.. still waiting on a reply. Hopefully someone will get back to us soon.
Hi. So sorry to see this. The system by which our support agents notify engineering of issues dropped your support ticket somehow. I found that OrderLogic theme changes were ...
I do not understand why it stopped working suddenly. I set min order and loosing money because it is not working anymore without warning
Update 4 June 2020: We were able to work with Revy and build in compatibility with their apps so this issue is resolved. I took a look at your site and OrderLogic is working ...
This app is broken, when a user gets the popup to "Dismiss" and they hit dismiss and refresh the cart page without updating the quantity, it lets them through to checkout even when set to 1 on the app per item.
How can such a huge flaw get so many high reviews, I am not sure. I had multiple customers bypass our limit and I am left scrambling refunding them because we cannot honor the order.
So sorry to hear you've run into trouble with OrderLogic, and we understand how frustrating it can be to have to reach out to a customer if an order isn't right. Sometimes ...
Don't understand why it's don't work the morning in my time zone, and why it's can't work to the buy button/Check out button of the product page?
Hi. Sorry to hear you had issues. We have designed OrderLogic with a failsafe such that if anything ever goes wrong, we'd rather allow orders we shouldn't than block orders ...
This app doesn't work. If a user puts an item in the cart, then they will get a message the first time, but can still checkout without any issues. We sent 3 emails to support and have received 0 replies, we would like a refund.
Hi. So sorry to read this. I won't try to make any excuses. Your complaint is legitimate. I found your emails, which I admit got buried and we didn't get back to you in a ...
App not working at all, customer service rubbish - not had a response to my messages for a week! Don't waist your time
Sorry to hear you didn't receive our response. You reached out 4 days ago on Saturday morning and we responded the same day on Saturday evening. We don't know why it didn't ...
Customers can easily break the maximum value by cancelling and ordering more. Would not recommend this app.
There are some apps out there that send customers directly to checkout and bypass other apps efforts to take an action before checkout. We can almost always identify which ...