Reviews (113)

Overall rating
3.7
Counts per rating level
  • 74% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 12% of ratings are 1 stars
September 13, 2024

Don't work at all!!!

Eupoupo
Portugal
Over 1 year using the app
Oiizes replied September 16, 2024

Hi, we are sorry to hear you had issues with OrderLogic. If you are still interested in using OrderLogic I would be happy to try to get to the bottom of the issue you are ...

August 19, 2024

Ne fonctionne pas, malgré un besoin très simple (montant minimum d'achat pour une catégorie de produits)
Support assez réactif, mais qui n'a pas résolu le problème
A éviter

ClicAchat
Spain
19 days using the app
Edited May 14, 2024

OMG, installed, didn't work. It lets you checkout over the max despite the cart adjustment. And now, after uninstall, it has completely destroyed the cart flow.

Update May 15th: the fact it took you almost a week to see this says it all. Yes obviously your uninstall takes other code. Taught me a very important lesson I needed again - to not play around on production.

Select Australia
Australia
8 minutes using the app
Oiizes replied May 14, 2024

Hi, I am sorry to hear you are running into issues. If you would like us to take a look to see if we can fix the issue with your cart that you are experiencing please reach ...

May 23, 2022

App not working for a long time, contacted support nearly a month ago.. still waiting on a reply. Hopefully someone will get back to us soon.

Truck Electrics
Ireland
Over 3 years using the app
Oiizes replied May 23, 2022

Hi. So sorry to see this. The system by which our support agents notify engineering of issues dropped your support ticket somehow. I found that OrderLogic theme changes were ...

June 1, 2020

I do not understand why it stopped working suddenly. I set min order and loosing money because it is not working anymore without warning

Mille Stelle Bangkok
Thailand
Over 1 year using the app
Oiizes replied June 1, 2020

Update 4 June 2020: We were able to work with Revy and build in compatibility with their apps so this issue is resolved. I took a look at your site and OrderLogic is working ...

Edited March 29, 2019

This app is broken, when a user gets the popup to "Dismiss" and they hit dismiss and refresh the cart page without updating the quantity, it lets them through to checkout even when set to 1 on the app per item.

How can such a huge flaw get so many high reviews, I am not sure. I had multiple customers bypass our limit and I am left scrambling refunding them because we cannot honor the order.

Shop Together
Canada
3 months using the app
Oiizes replied March 29, 2019

So sorry to hear you've run into trouble with OrderLogic, and we understand how frustrating it can be to have to reach out to a customer if an order isn't right. Sometimes ...

April 23, 2020

Don't understand why it's don't work the morning in my time zone, and why it's can't work to the buy button/Check out button of the product page?

Anyouo
China
About 2 months using the app
Oiizes replied April 24, 2020

Hi. Sorry to hear you had issues. We have designed OrderLogic with a failsafe such that if anything ever goes wrong, we'd rather allow orders we shouldn't than block orders ...

November 18, 2021

This app doesn't work. If a user puts an item in the cart, then they will get a message the first time, but can still checkout without any issues. We sent 3 emails to support and have received 0 replies, we would like a refund.

TDW Trade Store
Ireland
22 days using the app
Oiizes replied November 19, 2021

Hi. So sorry to read this. I won't try to make any excuses. Your complaint is legitimate. I found your emails, which I admit got buried and we didn't get back to you in a ...

December 18, 2019

App not working at all, customer service rubbish - not had a response to my messages for a week! Don't waist your time

FlamingoFabrics
United Kingdom
4 days using the app
Oiizes replied December 19, 2019

Sorry to hear you didn't receive our response. You reached out 4 days ago on Saturday morning and we responded the same day on Saturday evening. We don't know why it didn't ...

May 2, 2019

Customers can easily break the maximum value by cancelling and ordering more. Would not recommend this app.

1StopPets
Australia
4 days using the app
Oiizes replied December 12, 2019

There are some apps out there that send customers directly to checkout and bypass other apps efforts to take an action before checkout. We can almost always identify which ...