Reviews (725)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective restock notification system, which alerts customers about available products and supports pre-orders. Features include customizable email templates, low stock alerts, and flexible notification button placements, all within a user-friendly interface. Merchants appreciate the reliable performance and compatibility with various Shopify themes. The support team, especially a representative named Andy, is praised for prompt and efficient service in customization and troubleshooting.

May 8, 2022

We were looking for an application to offer our customers the possibility of requesting to be informed when a product is back in stock. We use a template called "Vintage" by Shopify --> Supply. We had noticed a problem regardless of the application we were using to learn that the problem came from the template itself. Shopify refused to correct everything, claiming that we had to change to a 2.0 template. When I tried this application, the problem arose again and we needed to position the button in another place without forgetting that we offer our site in French and in English. So I contacted Andy to ask him if he could change the positioning and if the app was bilingual and I told him about our problem. He offered to watch it all. Thank you Andy because now we have the functionality we wanted and it's thanks to you and your application. I recommend this app AND the masterful service we had.

Passionlaine
Canada
About 4 hours using the app
Ordersify replied May 8, 2022

Thank you for taking the time to share your review of the Ordersify with us😍

With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers 💚

We truly hope that we could be with you until the day your business prosper with Ordersify.

Once again, thank you for spending your time for such a wonderful feedback. We truly appreciate it. Please drop us a message via Livechat window anytime you need assistance. We're looking forward to supporting you again.

Best Regards,
Linda

May 19, 2023

Fantastic customer service. I had a question, and they logged in and set it up within minutes. Highly recommended.

EV Adventure Outfitter
United States
About 3 hours using the app
Ordersify replied May 20, 2023

Thanks a lot for the awesome review! Your satisfaction with our service is greatly appreciated.

Whenever you need help, our support team will keep doing everything they can to assist you.

Your kind words have inspired the entire team to work harder, and we will undoubtedly maintain this spirit in the future.

Wishing you the very best,
Linda

March 16, 2022

The app is easy to use, i had to enable a button on my theme and they replied to my request with efficiency. They are super fast!

Luli Art Bijoux
Italy
About 3 hours using the app
Ordersify replied March 17, 2022

Thank you so much for such a great review. ❤️

We are delighted to hear that you value the efforts we have put toward assisting and supporting customers.

If you have any questions or concerns feel free to contact us and our supporters in the Live chat window. We are willing to help you anytime 🥰
All the best,
Linda

March 23, 2021

This is a great app. Very easy to use and quick to set up with fantastic support if you need any help.

Murdock London
United Kingdom
About 3 hours using the app
Ordersify replied March 23, 2021

Thank you so much for your review - really appreciate it. Your review is so motivated and we will try our best to deserve your expectation.

Let us know if we can help with anything.

All the best,

Lucy

August 15, 2022

Super helpful customer support. Thank you Andy. They did edits while on the chat which is always appreciated! Do note you will most likely need a few edits done by them to get everything looking perfect on individual websites. But they did it with absolute ease. I do wish the email template options were broader, and easier to edit without needing CSS/ Liquid skills. The current one feels very much inline with Shopify's notification emails, which in my opinion are very basic. A couple of already designed layouts would go a super long way for those who can't design them in code.

Raya Rossi Studio
South Africa
About 3 hours using the app
Ordersify replied August 17, 2022

Thank you so much for your kind review. That motivates us to work harder for our valuable customers.

If you have any further questions or encounter issues along the way, please don't hesitate to let us know. Our team here at Ordersify is always happy to help.

Best regards,
Linda

April 1, 2021

Super fast answer for fixing a not showing widget problem on my theme. They fixed it in under 10 minutes. Thank you very much!

Bottle of Italy
Italy
About 3 hours using the app
Ordersify replied April 2, 2021

Thank you so much for taking the time to leave feedback. That really motivates us to create more useful apps and provide better customer service for you and other users.

Let us know if we can help with anything.

All the best,

Lucy

November 21, 2022

Very courteous and fast. They helped me with everything I needed. The app is exactly what I was looking for. Hope to continue growing with them

Maayan paz
United States
About 3 hours using the app
Ordersify replied November 22, 2022

It absolutely feels wonderful to know that you had a great experience with our app.

We cherish every amazing compliment that you have given us! Thank you once again and we wish you all the best!

Yours sincerely,
Linda

May 5, 2021

Awesome app, great customer service! Andy and his team is amazing; thank you! I really enjoy the app.

GoWoo Sports
United States
About 3 hours using the app
Ordersify replied May 5, 2021

Thanks for your generous review. Your words are our great motivation to keep us on our track and improve ourselves better every day.

Please reach us anytime for any issues and concerns. We are always willing to help you.

All the best,

Lucy

January 22, 2022

Great and super useful app AND even better support!! Got a super prompt response and help with the configuration questions. 5+ stars!

Chicago Electronic Distributors
United States
About 3 hours using the app
Ordersify replied January 24, 2022

Thank you so much for taking the time to share your feedback.

If there is anything we can do for you, please feel free to drop us a line via the Livechat channel anytime! We are always available for our lovely customers like you.

Best regards,
Linda

October 31, 2022

Customer service was incredible! They helped us integrate the widget and answered all our questions instantly!

Mashu
United Kingdom
About 3 hours using the app
Ordersify replied October 31, 2022

Thank you so much for taking the time to write your kind review!

We are happy to hear that we could help you to sort out the issue and we wish you a lot of success with your store!

Please feel free to reach out to us anytime in case you need further help with anything, and we would be more than happy to help. :)

Kind Regards,
Linda