Reviews (564)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting sales and retention with effective back-in-stock notifications. They value features like customizable buttons, email templates, and variant-level alerts. The app supports pre-orders and integrates seamlessly with Shopify, offering a user-friendly setup. Customer support is frequently highlighted for fast, efficient assistance, especially with customizations. Merchants report reduced lost revenue and increased product traffic.

Edited April 1, 2025

The app used to work well, but not anymore, I've no idea when it started broken and not able to send any email notificaiton. I raised 3 request after has no replies at all after 4 days, so we have to migrate to a different solution.

so far PreOrder Globo seems working well with us, it supports Back In Stock notifcation and also PreOrders.

OEShop
United Kingdom
Almost 3 years using the app
Ordersify replied February 22, 2023

On behalf of the Ordersify team, I want to thank you for the great review and the lovely words. I'm so glad we were able to help you to make you satisfied. And I'm also happy that we were able to help you resolve your problems.

Thanks for placing your trust in us and your willingness to share.

Please feel free to contact us if you have any further questions.

Best Regards,
Linda

May 1, 2024

Apparently this app is no longer supported by the developers. No reply from Support after multiple messages over a week.

WeIncense
United States
Almost 3 years using the app
April 23, 2024

The system over works fairly well. The reason for this 1 star review is because I have had an issue that I need assistance with regarding exclusions and I've sent MULTIPLE emails that all get auto-responded to saying I'll receive a reply within 24 hours. I'm on email 5 in a matter of over 2 weeks and absolutely no response so far.... System is ok, customer support is ABSOLUTELY AWFUL.

One Stop Board Shop
United States
Over 1 year using the app
February 28, 2024

I spent time trying to get the out of stock email notification to work. It worked fine in their preview mode but did not populate on the site. Left message with Support last week. They still haven't answered. Tried to uninstall it today and realized there's no uninstall. Don't bother with this one.

Muenster Pet
United States
About 2 months using the app
June 17, 2021

Disapointing. App asks you to contact the developer to add an inline button (inline button is the button below your add to cart button). I've tried contacting developer numerous times, he did reply once to appologies for the delay and offer the premium service for free, asked me to uninstall and re-install app which i did within a few hours of his email, over a week later still no response. I then decided to test the app, which failed to email me that an item was back in stock, which i also contacted Odersify about with again no response. Also re-tested and still not working. I have now removed this paid app and will look for alternative.

Toolnut
United Kingdom
About 1 month using the app
July 20, 2021

Slow service and app is not working. Been trying to get a hold of them for the past 24 hours, but no one is replying back to me. My own developer integrated the app for me, but when testing the app with multiple languages (templates inside app) then it doesnt work. The app only sends the default alert notification template, even though you have made your own language templates in their app. I need this fixed!

test-store978674
Denmark
About 23 hours using the app
July 29, 2023

We removed the app but it still sent a spam back in stock email (their demo product) automatically to all our customers!

J-Beauty Finland
Finland
27 minutes using the app
December 8, 2023

Very disappointing. App doesn't work at all (widget not showing up in shop) and sadly no response by the app/development team despite many support requests throughout the last week. We probably lost hundreds of interested customers' contacts due to that...

truemorrow
Germany
4 days using the app
May 19, 2022

Did not work after publishing. Requested support for help, but no response for 3-4 days and still no reply.

pionunnal
Japan
3 days using the app
Ordersify replied May 19, 2022

Hi

I'm Andy from the Ordersify team.

Can you check your inbox?

I tried to reply IMMEDIATELY after you emailed me 2 emails on May 17 16:52 and May 17 14:59 (GMT +7) - https://i.imgur.com/SfWh6Qg.png https://imgur.com/QBGYfB5.png But I didn't receive your response, I also send you a message via Facebook Messenger. Can you help me to check? Please help me to check my message and reply to me as soon as possible.

Best regards,
Andy

October 1, 2022

Tried the app, didn't like it, deleted the app, but the pop-up box is still on my site! There is no way to get rid of it, even though I deleted the app. This is terrible.

Olive & York
United States
2 minutes using the app
Ordersify replied October 1, 2022

Hi

I’m Andy from the Ordersify team.

I’m so sorry about the bad experience you had.
Can you help me to check? After uninstall, our app will automatically remove from your shop. Also, if you want to customize your popup, I can help you to customize it.

Best regards,
Andy