SC Order Tags & Flows

SC Order Tags & Flows

Reviews (264)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline order management, especially for businesses with complex inventory or fulfillment needs. It features automatic tagging of orders based on various criteria and supports custom tagging rules, even for past orders. The app is praised for its seamless integration with Shopify and systems like ShipStation. Its performance is noted for reliability, and the customer support team is consistently commended for being responsive and adept at customizing the app to meet specific merchant requirements.

July 16, 2019

Really supportive and responsive customer support.
The staff who is responsible to my request really helped me a lot.

Dr. Koala
Hong Kong SAR
Over 5 years using the app
November 18, 2018

We run a small business that was struggling to identify specific orders that needed to be dispatched first. I emailed Order Tagger and Steve got back to me quickly and listened to my issue. He came back to me with a series of solutions - none of which were quick fixes but he was patient with me and walked me through it. Not only did Steve sort my problem but he created a specific route for my shop that he didn't already have.

I received first class service from Steve at Order Tagger - he has helped us inordinately. I was incredibly impressed by his out of office hours service, attention to detail and understanding of our shop in a short space of time.

Would highly recommend Steve and Order Tagger for anyone who needs to simplify their orders. First class product and first class service.

Cannot recommend highly enough - thank you !

Polar Post
United Kingdom
About 5 years using the app
July 1, 2019

Great app! made sorting through orders so much easier. Being able to tag our international and express orders as well as gift cards makes processing orders a little easier.

Wilson and Frenchy
Australia
About 5 years using the app
May 2, 2018

Our company tracks our customers by a number of methods including the sales channel, weather or not they use coupon codes, and whether or not the customer is a first time or returning customer. The order tagger app pays for itself because I'd be spending a lot of time manually tagging orders.

Wholesale Plush
United States
Almost 5 years using the app
January 21, 2020

We're so happy that we choose this app! The app itself is so easy to use and the support is great - Steve was able to help us efficiently and it worked perfectly. We recommend this app.

Boutique 1861
Canada
Over 4 years using the app
Shop Circle replied January 22, 2020

Thank you for your great review! We're pleased to see Order Tagger is being used to highlight orders made using a specific discount code. As well as, customers who pay for an express shipping method :)

July 26, 2019

So happy with order tagger! The app itself is so easy to use and the support is awesome - we needed something customized and Sam was able to complete the customization so fast and it worked perfectly. You need this app!

onia
United States
Over 4 years using the app
January 24, 2018

Quick and easy to use. Very handy in order to organise orders especially at busy times. Great response time and help from the support team as well!

Graceandthorn
United Kingdom
About 4 years using the app
July 8, 2021

Order Tagger is one of just a few essential "couldn't run our store without this" apps. The backdating feature has saved me several times when I would otherwise have spent hours (days?) sorting manually through hundreds of orders. Whenever I'm not able to figure out how to set up a flow, their wonderful support jumps in and saves the day (Thanks Stu!). Five Stars from a very picky ecomm entrepreneur ;)

Yellow Leaf Hammocks
United States
About 4 years using the app
Shop Circle replied July 9, 2021

Hi Rachel, thanks for this super review. We're so pleased to hear how much the app is helping you run your business, and that we have been able to provide solutions for your tagging requirements. All the best!

October 28, 2022

We mostly use the app to find orders that needs the attention of our Customer Service team. We also tag orders for reporting. Works great, saves a lot of time!

Sous Chef
United Kingdom
About 4 years using the app
Shop Circle replied November 2, 2022

Thanks so much for the great feedback. We love to make sure our users are happy with the app and with our service. So it's great to read your wonderful comments. Always at your service!

Have a lovely day,

Customer Success Team | Shop Circle

July 7, 2022

Great customer service. Super prompt replies. Helped me figure me what was wrong with my workflows and fixed it!

SG Anothersole | Best Everyday Shoes
Singapore
About 4 years using the app
Shop Circle replied July 7, 2022

We're so glad to hear we were able to help fix your workflows so you could get back to running your great store! Thank you for your amazing review and please reach out if you need further support.