Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation and streamlining of order tagging, particularly beneficial for businesses with multiple inventory locations. It's praised for its reliability, performance, and ease of use. The support team is recognized for their quick response and helpfulness. Features like backdating and speedy order tagging are also valued. Some merchants have successfully used it for several years, attesting to its long-term reliability.

Edited June 23, 2018

This app helped us completely redefine and streamline our process flows - we have a number of stores and this allowed us to decentralise the processing and reduce our manual touch points and hence the fulfilment time was reduce significantly.

Also a helpful support team , we had an issue and were diligent to investigate and close off:-)

Legobricksworld
Singapore
About 6 years using the app
March 28, 2018

I personally need an app like this for my VAT. With specific tags it makes my life so much easier. (EU countries all combined in one tag)
The support you get from this team is amazing!
Thank you again for helping me out so much! You guys are awesome!

Yhwplans
United Kingdom
About 6 years using the app
January 4, 2018

Very handy for adding tags to orders and organising orders.

Terraintechparts
United Kingdom
Almost 6 years using the app
September 13, 2018

We installed this app on our new Shopify store because we needed a way to indicate whether or not a customer was new in Shipstation. Until now, there has not been a solution for this. We are very excited to use that functionality and many others that Order Tagger offers.

grassrootscoop
United States
Over 5 years using the app
November 18, 2018

We run a small business that was struggling to identify specific orders that needed to be dispatched first. I emailed Order Tagger and Steve got back to me quickly and listened to my issue. He came back to me with a series of solutions - none of which were quick fixes but he was patient with me and walked me through it. Not only did Steve sort my problem but he created a specific route for my shop that he didn't already have.

I received first class service from Steve at Order Tagger - he has helped us inordinately. I was incredibly impressed by his out of office hours service, attention to detail and understanding of our shop in a short space of time.

Would highly recommend Steve and Order Tagger for anyone who needs to simplify their orders. First class product and first class service.

Cannot recommend highly enough - thank you !

Polar Post
United Kingdom
About 5 years using the app
May 2, 2018

Our company tracks our customers by a number of methods including the sales channel, weather or not they use coupon codes, and whether or not the customer is a first time or returning customer. The order tagger app pays for itself because I'd be spending a lot of time manually tagging orders.

Wholesale Plush
United States
Almost 5 years using the app
January 21, 2020

We're so happy that we choose this app! The app itself is so easy to use and the support is great - Steve was able to help us efficiently and it worked perfectly. We recommend this app.

Boutique 1861
Canada
Over 4 years using the app
Shop Circle replied January 22, 2020

Thank you for your great review! We're pleased to see Order Tagger is being used to highlight orders made using a specific discount code. As well as, customers who pay for an express shipping method :)

July 26, 2019

So happy with order tagger! The app itself is so easy to use and the support is awesome - we needed something customized and Sam was able to complete the customization so fast and it worked perfectly. You need this app!

onia
United States
Over 4 years using the app
January 24, 2018

Quick and easy to use. Very handy in order to organise orders especially at busy times. Great response time and help from the support team as well!

Graceandthorn
United Kingdom
About 4 years using the app
July 8, 2021

Order Tagger is one of just a few essential "couldn't run our store without this" apps. The backdating feature has saved me several times when I would otherwise have spent hours (days?) sorting manually through hundreds of orders. Whenever I'm not able to figure out how to set up a flow, their wonderful support jumps in and saves the day (Thanks Stu!). Five Stars from a very picky ecomm entrepreneur ;)

Yellow Leaf Hammocks
United States
About 4 years using the app
Shop Circle replied July 9, 2021

Hi Rachel, thanks for this super review. We're so pleased to hear how much the app is helping you run your business, and that we have been able to provide solutions for your tagging requirements. All the best!