SC Order Tags & Flows

SC Order Tags & Flows

Reviews (264)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
    255
  • 2% of ratings are 4 stars
    6
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline order management, especially for businesses with complex inventory or fulfillment needs. It features automatic tagging of orders based on various criteria and supports custom tagging rules, even for past orders. The app is praised for its seamless integration with Shopify and systems like ShipStation. Its performance is noted for reliability, and the customer support team is consistently commended for being responsive and adept at customizing the app to meet specific merchant requirements.

November 27, 2024

ran a backdating job, and the system incorrectly applied the wrong tag to almost 400 orders. discussed with support team, and they aren't interested in doing anything to resolve the problem. advised that I can run ANOTHER backdating job (at additional cost) to resolve the problem.

BETA5 Chocolates
Canada
About 4 years using the app
April 16, 2020

While I was paying for this app, they shut off access to the dashboard for an upgrade. My business relies on this app and I wasn't able to manage orders because of their actions.

Threes Brewing
United States
20 days using the app
Shop Circle replied April 16, 2020

Thanks for your review Jared.

As you mention, we are in the process of switching over to a brand new version of our app, however, your existing orders were still being tagged as per the rules that you had set-up.

We emailed all Merchants about a week ago regarding the change. We also emailed again yesterday highlighting that the upgrade was about to begin.

We also placed a very visible notice on the app which you will have seen when you tried to login to the app. It would have informed you that your app was running normally, but to get in touch with us if you needed any new rules to be created or existing rules edited during the migration process.

We responded 3 times to your emails and also prioritised your migration, which we completed about an hour ago.

We’re sorry that you are unhappy, but I’m really not sure how much more we could have done to inform you that everything was ok and that we were here and available to help. We are still here and available to help.

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