Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation and streamlining of order tagging, particularly beneficial for businesses with multiple inventory locations. It's praised for its reliability, performance, and ease of use. The support team is recognized for their quick response and helpfulness. Features like backdating and speedy order tagging are also valued. Some merchants have successfully used it for several years, attesting to its long-term reliability.

November 11, 2022

I used this app to help me separate my Christmas orders from my regular day to day orders. I found the app wasn't working exactly how I wanted so got in touch with support. Valentina was very quick to respond to my query and resolve my issue for me, it's now working perfectly and makes my busiest period really easy to organise. 10/10 would recommend the app and the support that comes with it.

J.B Meays & Son Family Butchers
United Kingdom
13 days using the app
Shop Circle replied November 12, 2022

Thanks a bunch for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing Valentina hit the mark for you.

Always at your service!

Cheers,
Customer Success Team | Shop Circle

July 16, 2019

Really supportive and responsive customer support.
The staff who is responsible to my request really helped me a lot.

Dr. Koala
Hong Kong SAR
13 days using the app
December 4, 2019

The app is easy to use, the historical tagging of orders is super powerful and everything worked perfectly fine for us without a single mistake, can definitely recommend. Steve from their support is also super helpful (!!!) and amazingly responsive! Great app and customer service :)

Hummingbird
Australia
13 days using the app
Shop Circle replied December 4, 2019

Thanks for the great review Casper! Glad we were able to help you with your backdating job!

August 25, 2020

This app works perfectly for us! It is by far the best tagger app that we have tried. And the excellent service from Steve impressed us so much! We would absolutely stick with it in the future.

PatPat Wholesale
China
12 days using the app
Shop Circle replied August 25, 2020

Thanks for the great review, Vincent! Glad you're finding our app to be an integral part of your set-up.

February 28, 2022

Fantastic app, does exactly what we need it to - and more! Support queries answered quickly which is great! Thanks so much!

PDSA Pet Store
United Kingdom
12 days using the app
Shop Circle replied March 1, 2022

It's great to hear such kind comments about our app and support team. We try our best to ensure the best experience. So, thanks for trusting us and for this amazing review!🎉

February 17, 2021

The app works exactly as described and has helped us in identifying orders which have personalisation added to them for the backend staff to easily manage.

Cheeky Chompers
United Kingdom
12 days using the app
Shop Circle replied February 17, 2021

Thanks for the great review Scott! Glad we were able to help you with the set-up of you line item property rules and that it's making life easier for the team to manage orders!

May 7, 2020

We have just started using this app, but looks like it works well, and I like how fine-tuned the rules can be. The team was responsive. I recommend this app!

TW Steel
Netherlands
10 days using the app
Shop Circle replied May 7, 2020

Thanks for your review Ninel and good luck with your new site launch!

October 3, 2022

Really good app for dynamic and static tags. There are so many criteria available, and excellent active support.

orivet-uk
Hong Kong SAR
10 days using the app
Shop Circle replied October 4, 2022

Thanks for your review😊! We're very pleased to hear the app has been such a help for your business. Great to hear you had an excellent experience with our support team too. We are always available in case you need any help :)

All the best!!
Customer Success Team I Shop Circle

October 31, 2019

Great app with lots of tagging features. The user interface is user friendly and unlike other apps there is no need to have a coding degree to implement rules. Support staff are very responsive if you ever have questions and they are continually working to improve the app. I've installed it in the two Shopify stores I run.

Beer Cartel
Australia
10 days using the app
Shop Circle replied October 31, 2019

Thanks for the great review Geoff, we're pleased that our apps are helping you to run your stores.

December 10, 2021

The support team is incredible and there to help create custom flows to tags orders. The app works for what we have tested so far. If you use other apps that are also tagging orders, think to add a delay in Order Tagger to apply your tags otherwise, there could be a confusion between the apps.

KO Média
Canada
10 days using the app
Shop Circle replied December 10, 2021

Thank you for your review, we were happy to help! Yes, we have our own native solution with Delayed Tagging for those occasions when multiple apps are attempting to update an order at the same time. This has proven to be a useful and popular solution for many of our merchants. Glad it helped you here too. All the best!