SC Order Tags & Flows

SC Order Tags & Flows

Reviews (222)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automation capabilities in order tagging and sorting, which enhances operational efficiency and streamlines business processes. It supports automated tagging based on various criteria and integrates seamlessly with platforms like Shopify and ShipStation. The customer support team is praised for their responsiveness and ability to develop custom features to meet specific needs.

May 26, 2017

Una de las mejores apps. Shopify no tiene ninguna funcionalidad para establecer un tag automático que nos permita conocer qué pedidos deben ser atendidos durante el día. Tenemos que buscar orden por orden y ver si ya se atendió. Esta aplicación evita que generemos boletas duplicadas al saber exactamente que se está atendiendo y que ya se encuentra confirmado.

Ibella
Peru
4 minutes using the app
May 6, 2024

RYZE
United States
About 3 years using the app
November 22, 2022

Very helpful in setting up custom box order tags that our warehouse was able to seamlessly integrate into their workstream to manage packaging variances. Helpful customer support, too.

Our Pantry
United States
2 months using the app
Shop Circle replied November 22, 2022

Thank you so much for sharing the experience you have had with our app. Reviews like yours make our day :)

We are always happy to support you with anything you need.

Thank you for choosing Shop Circle.

All the best,
Customer Success Team

October 3, 2022

Really good app for dynamic and static tags. There are so many criteria available, and excellent active support.

orivet-uk
Hong Kong SAR
4 days using the app
Shop Circle replied October 4, 2022

Thanks for your review😊! We're very pleased to hear the app has been such a help for your business. Great to hear you had an excellent experience with our support team too. We are always available in case you need any help :)

All the best!!
Customer Success Team I Shop Circle

March 11, 2022

App works great. Really helped us with custom workflows for our fulfillment process making the customer experience better and our lives easier.

SovereigntySupplements.com
United States
10 months using the app
Shop Circle replied March 11, 2022

It's great to hear such kind comments about our app! It means a lot to us. We try our best to ensure the best experience for your customers. So, thanks for trusting us and for this amazing review!🎉

December 22, 2021

I started to use Order Tagger for the first time in November to tag my future date Christmas orders with the delivery date that the customer selected. I needed a few tweaks to be able to make it fit my perishable shipments, and Stu was awesome to work with. He worked with me for consecutive days to get the work flows just right. I was able to add workflows with the logic that was only in my head to determine what day it should be shipped to different parts of the country to safely hit that requested delivery date. I was so impressed! The tags helped me sort through my hundreds of orders and prioritize which ones to work each day, and saved me multiple hours every day of December compared to last year! Order Tagger was a life saver and I will continue to spread the good word about it's ease of use and excellent support. I would recommend that all small businesses check it out to see if tags will help improve your processes. They sure did for me! Thanks again Stu and the rest of the team at Order Tagger!!
Brian Hanson
HewittsMeats.com

Hewitt's Meats
United States
About 1 month using the app
Shop Circle replied December 23, 2021

Thanks for the great review, Brian! It was a pleasure helping you to achieve those complex workflows with Order Tagger and glad to hear it has saved you so much time this Christmas. All the best!

December 6, 2021

Fast, easy to use, plenty of fantastic workflows already to go!
Some We never knew we needed!
Support (Stu) is very responsive and assists with onboarding and trouble shooting. Having used other tagging apps this is hands down a winner.

My Victoria Bitter
Australia
About 23 hours using the app
Shop Circle replied December 6, 2021

Thanks for the super review Jack. Great to hear you're finding the Order Tagger workflows useful. All the best!

December 3, 2021

Stu was amazingly helpful. Thank you so much for the onboarding. This app brings way more structure into handling my orders. Would recommend to download and you sure have a great time while you are working with the support guys!

Mijn Werkkamer
Netherlands
About 22 hours using the app
Shop Circle replied December 3, 2021

Hi Thomas. Thanks for the kind review. It was a pleasure helping you set up workflows to apply Order Tags based on Vendors. Great to hear how those are helping. All the best!

July 26, 2021

Great and usefull app. Is a important solution for our business. The support is grat too. Clears and fasters!

Detody.cl
Chile
3 days using the app
Shop Circle replied July 27, 2021

Thanks for the great review of our Order Tagger app Gonzalo! Although our Tag orders based on the Country and optional Region criteria wasn't quite what you needed, I'm glad you were able to use our Dynamic tags feature to tag the order automatically with the region from the order data.

July 1, 2021

This app worked perfectly to allow us to add EDI to our shopify walmart marketplace orders so we could tag the walmart orders. Easy to set up and reasonable price.

Giorgio Foods
United States
8 days using the app
Shop Circle replied July 1, 2021

Hi Angela, thanks for the great review. Happy to hear the app is helping with your Walmart orders.

May 26, 2021

The app works great and they were really helpful to do some custom work to make it better, this app saves us time and therefore money on processing orders. Highly recommended.

Brothers with Glass
United States
5 months using the app
Shop Circle replied May 26, 2021

Thanks for the great review Jake/Alex, glad we were able to add those new criteria to help you identify specific orders.

February 26, 2021

Absolutely lightning-fast responses to queries. Great bespoke solutions to specific tasks. Can't recommend Order Tagger highly enough. This is so much better than anything we've used before. Thank you.

Keelham Farm Shop
United Kingdom
7 days using the app
Shop Circle replied February 26, 2021

Thanks for the great review Jonathan, glad we were able to accommodate your requests. I think those additions to the app will be useful for everyone!

February 24, 2021

Does the job wonderfully. Specially the customer support is quick and effective. I asked them to do a bunch of modifications and it was done promptly.

Megacart Foods
United Kingdom
About 2 months using the app
Shop Circle replied February 24, 2021

Thanks for the great review Shan! Happy to have helped!

November 23, 2020

These guys are amazing. They managed to make a whole new trigger and feature in 2 days. If you need anything they always reply and I can't see how any other app can compete with that. If there's something they don't do. Just ask and they will do it! Thanks so much and I can't see ever having a Shopify store without this app!

Pick N Mix London
United Kingdom
20 days using the app
Shop Circle replied November 23, 2020

Thank you for your great review Will! I'm glad we were able to help you to tag orders when a tracking number is added to a fulfillment.

October 28, 2020

The app developer team was able to add a criteria that we needed to accomplish our goals within shopify. They were able to do this in less than 10 days. Super responsive team and in love with all the app features!

Derm Skincare
United States
22 days using the app
Shop Circle replied October 28, 2020

Thanks for the great review! Hopefully the new Landing page criteria will allow you to track the performance of specific marketing campaigns :)

October 22, 2020

A very useful app that has allowed our business to better organise and more efficiently sort orders. Easy to use, with great customer support. Does exactly what we need it to!

JoieFarm
Canada
5 months using the app
Shop Circle replied October 22, 2020

Thanks for the great review Jan! Glad we're able to help sort and organise your orders.

October 21, 2020

Just wanted to say thank you to the developers, using this app on a few stores already, working good. There are many options for tagging the orders.

TW Steel
Netherlands
6 days using the app
Shop Circle replied October 21, 2020

Thank you for your kind review, it is most appreciated. Glad the app is helping you to manage orders across your various stores.

October 9, 2020

This app is essential to our business. Works great and even when issues arise their customer support is on it and willing to help.

Harvest To Home
United States
6 months using the app
Shop Circle replied October 26, 2020

Thank you for your great review Jess! Glad to hear that Order Tagger is playing such a vital role in your business.

August 18, 2020

This app helped us immensely by allowing us to tag our orders with the delivery date field from another app, "Delivery Date and Time Suite". The flexibility of the Order Tagger app in allowing you to dig into the note attributes field is enormously useful. Also, the support we received from Steve when querying the above functionality was excellent and straight to the point. Highly recommended!

Sugo at Home
United Kingdom
10 days using the app
Shop Circle replied August 18, 2020

Thanks for your great review Scott! We're glad to hear that our Order/Note Attributes criteria is helping you and the team to manage your order fulfilment workflow.

Edited August 13, 2020

Order Tagger has significantly improved our ability to sort and organize shipments. It is a game changer in classifying pre-order products!

KIDZ BOP Shop
United States
1 day using the app
Shop Circle replied August 13, 2020

Thanks for the great review... we're glad it's helping you to manage your back office!

August 3, 2020

Great app with great support from Sam, helped us to create some complex rules.

Would recommend them if you need an app to tag orders.

The Flashery
Belgium
3 months using the app
Shop Circle replied August 3, 2020

Thank you for the great review Wouter! Glad we were able to help you with those complex rules!

Edited July 23, 2020

I use this app to categorize the hundreds of orders our store may receive each day. This is a fantastic app and the support team were very quick to assist with my queries and help me to achieve the most out of this app. Highly recommend using this app.

Belgravia Sports Online
Australia
3 months using the app
Shop Circle replied July 24, 2020

Thanks for the great review! We're delighted to hear that the app is making a difference to managing your orders :)

July 23, 2020

Solved some critical fulfilment issues. Really powerful and excellent support when it's been needed!

Irish at Heart
United Kingdom
4 months using the app
Shop Circle replied July 23, 2020

Thanks for the great review! We're delighted to see Order Tagger is helping in your fulfilment workflow with ShipStation :)

June 23, 2020

Allowed us to do everything we required, good support communications too. Would definitely recommend.

Tonic at Home
United Kingdom
About 9 hours using the app
Shop Circle replied June 24, 2020

Thanks for the great review! It's great to see the app is helping you manage orders by delivery date :)

June 19, 2020

This app is a total life saver! It allowse to tag my orders that contain preorder items, international addresses and so much more! Now my shipping process is certainly faster and easier!

Fablebands
United States
14 days using the app
Shop Circle replied June 20, 2020

Thanks for your great review! We're glad that Order Tagger is a valued member of your fulfillment team!

May 26, 2020

I used the app to creat custom location tags using a custom cart variable. The support team assisted me literally instantly by setting up the conditions/rules for the tags. Absolutely amazing support service!

Sugarlicious
South Africa
About 4 hours using the app
Shop Circle replied May 26, 2020

Thanks for such a great review! Great to see Order Tagger is helping you plan your delivery route by enabling you to filter the orders based on the suburb you need to deliver them too.

May 6, 2020

Order Tagger is an extremely powerful app. Everytime I have a scenario to solve for and you think "surely Order Tagger can't solve this too?" it does!

The recent update is also a big improvement of the UI - even though you can create many complex rules the app makes this as easy as possible.

We have found Order Tagger to be extremely useful in the scenario where we have integrated with our CRM (Salesforce). Rather than requiring assistance from our web development agency we are able to record extra data against Orders that then syncs to Salesforce to trigger further automation in that system.

Highly recommended!

Silver Chef Test (AU Data)
Australia
6 days using the app
Shop Circle replied May 7, 2020

Thank you for your detailed review Ross, that's great! Really glad to hear that you're able to utilise Order Tagger across your stores to save time and trigger your CRM automations. Thanks again!

April 24, 2020

I would guess that anyone reading this review is looking for an automated way to tag orders to streamline some type of back-end logistics. This app is amazing - it does everything it says it will and the support team has been fantastic. The whole interface, ui & process is extremely easy and intuitive to work with. 5-stars no question. Thank you!

The Mask Movement
United States
About 2 years using the app
Shop Circle replied April 25, 2020

Thanks for taking the time to write this great review! We're really pleased to hear how much time this is saving your support team!

April 16, 2020

Amazing support for adding a feature I couldn't do myself. Timely, polite and effective. Added a feature to tag the date and time based on an action in another app. Great

TheCandyMan.ie
Ireland
5 months using the app
April 14, 2020

As a small business with high order volumes and low staffing, this app is essential! We have a very complicated inventory with some items pre made items and some made to order. Order Tagger allows us to sort and search easily, cutting man hours significantly.

I've contacted customer services twice to back date my tags. Both times i have received both a prompt reply and service. They obviously really care about there customers and i would highly recommend.

Thanks again!

The Seraphina Collection
United Kingdom
5 months using the app
March 26, 2020

Great app and great customer service. With this app, we saved a few hours a week finding specific orders and tagging them appropriately. We use this hand-to-hand with customer tagger as well.

Sam did a great job answering all my questions and responding to them pretty quickly!

Bloom Farms CBD
United States
6 days using the app
Shop Circle replied March 27, 2020

Thanks for such a great review! It's great to see you using Customer Tagger and Order Tagger together. We're delighted to see the apps helping to streamline your order process by tagging the order that has come from your influencer network :)

March 25, 2020

Amazing service and amazing app - totally happy! Thank you so much Sam! We're glad to have found the app, as it helps us a lot!

Ess-Box
Switzerland
4 months using the app
Shop Circle replied March 25, 2020

Thanks for the great review! It's great to see Order Tagger being used to automatically tag the order with the customers selected delivery date & time!

Edited March 24, 2020

Order Tagger is great, We use it to mark orders when DDP is included so that once the order is received to our IMS for fulfillment we can run automation rules based on the order tag (order notes). This is the only way we have been able to do this so thank you Order Tagger. The team is very supportive (fast & efficient) and helpful. Thank you Sam and Team

Ellus & Krue
Australia
22 days using the app
Shop Circle replied March 25, 2020

Thanks for the review, we're so pleased to hear that the app is automating your fulfilment flow!

August 29, 2019

I used this app in hopes of applying rules to my backdated orders , this wasn't possible initially but after contacting Sam from CS he took me through the process and got everything done for a small fee.

CiCiThreadsStore
United States
14 days using the app
Shop Circle replied August 30, 2019

Hi Mitchell, thanks for the great review! Much appreciated!

July 13, 2019

The only thing that sucked was i didn't know about this when first set up shop. This app is perfect for order organization. AND...if you need to do a retro active rule application their dev team will take care of you. Outstanding service.

Housecall Pro
United States
10 days using the app
June 25, 2019

They created a custom rule specifically for my business, just so that we were able to tag our customers that had received a shipment. Now, we can reach out to all customers and make sure their orders had no problems. Awesome experience! Thanks!

Decibel Hearing Aids
United States
18 days using the app
May 30, 2019

Totally recommend this app to tag orders. They have amazing customer service as well. We've also installed their other app Customer Tagger.

SnackFever
United States
10 months using the app
Edited May 14, 2019

Use this app to tag our orders and sort before shipping. Had an issue with the tags not working on one location, but this was quickly resolved without any fuss.

True Vintage
United Kingdom
10 months using the app
May 13, 2019

Incredibly helpful for organizing order specs for managing and reporting on orders! Customer support is also very prompt and detailed - highly recommended.

Brodo Broth Co
United States
About 1 month using the app
March 7, 2019

I'm using this app to tag new customers so that the fulfilment centre knows to add a flyer into the new customer orders. The app was configured by the developers and seems easy to use. Lots of other ways of using it too, plus quick and helpful support. Thanks!

Pursu
United Kingdom
6 days using the app
Shop Circle replied March 7, 2019

Hey Sanjay! Thanks for the great review! Notifying your warehouse that this is a customer's first subscription order is a very popular use of Order Tagger. We're glad that we were able to help out!

March 4, 2019

An absolutely incredible app (very easy to use, quick to set up) and incredible customer service! Sam went out of their way to email me quickly and answer all of my questions. Definitely recommend giving this app an install!

As Of Latte
United States
5 days using the app
October 18, 2018

We have 7 stores and dozens of employees, so we needed something that would make our fulfillment process a little easier. This app has helped us get all orders organized so our employees know exactly which ones to fulfill from each store. The app is very easy to use and the support is great!

The Green Corner
Mexico
4 months using the app
October 16, 2018

This app makes sorting orders a breeze! The customer service is quick and is always willing to help in fulfilling your stores needs.

CrashSafe
United States
6 months using the app
September 11, 2018

I use Order Tagger to automatically create tags telling me when an order is a customer's first, second, third order etc. Order Tagger lets me automatically include the tag in the order notes too, so it appears on my despatch notes - which is really useful!
The app itself is really easy to setup and use and very flexible in terms of the different types of tags it can automatically add to orders.
Customer support has also been really helpful when I've had questions about the features.
Overall, Order Tagger is a really useful and easy to use app and saves me loads of time when processing my customer orders.

My Vape Box
United Kingdom
22 days using the app
June 22, 2018

Very intuitive app with great versatility. But, what really sets this app apart is the customer service. Union Works takes the time to address any questions you have and quickly fix any problems that might arise.

Well worth the $$!

Actionwipes
United States
4 months using the app
June 22, 2018

App worked great, and most importantly, customer service was prompt and professional.

Socal Grad Club
United States
About 2 months using the app
May 1, 2018

Had a couple of issues at first, but support was top notch and we realized that it was an issue with Shopify more than the app. These guys got it fixed and offered a solution, now the app is working great. Can't say how much time this saves me. Shopify does a terrible job of letting you organize orders, and this app is so flexible. You can create any kind of tagging rule you could think up, and the best part is that you can create a new rule and even go back and apply to previous orders to have them automatically tagged as well. Best shopify app I've gotten in a long time. So worth the price with how much time it saves you!

Cart Kingz
United States
4 days using the app
January 4, 2018

Very handy for adding tags to orders and organising orders.

Terraintechparts
United Kingdom
About 1 month using the app