Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation and streamlining of order tagging, particularly beneficial for businesses with multiple inventory locations. It's praised for its reliability, performance, and ease of use. The support team is recognized for their quick response and helpfulness. Features like backdating and speedy order tagging are also valued. Some merchants have successfully used it for several years, attesting to its long-term reliability.

July 26, 2022

The App was confusing at first, but Customer Support was super amazing and helpful. They provided detailed information and solutions to work through the bugs. Thank you!

My Bougie Bottle
United States
Almost 2 years using the app
Shop Circle replied July 26, 2022

Thank you for your amazing review! You def made our day and we're so glad to hear that our customer support team was there to help you with some bugs and questions! Please reach out if you need further support, we're listening 24/7 😊

Have a lovely day,
Customer Success Team I Shop Circle

October 16, 2018

This app makes sorting orders a breeze! The customer service is quick and is always willing to help in fulfilling your stores needs.

CrashSafe
United States
Over 1 year using the app
December 1, 2022

Very efficient support and solved the issue on the first touch. I would reach out again should I need additional help. Cheers!

Rudy Project North America
United States
Over 1 year using the app
Shop Circle replied December 1, 2022

Thank you so much for leaving us a fantastic review. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job.

Our support team is always here and ready to assist you 😊

All the best,
Customer Success Team I Shop Circle

March 11, 2022

App works great. Really helped us with custom workflows for our fulfillment process making the customer experience better and our lives easier.

SovereigntySupplements.com
United States
Over 1 year using the app
Shop Circle replied March 11, 2022

It's great to hear such kind comments about our app! It means a lot to us. We try our best to ensure the best experience for your customers. So, thanks for trusting us and for this amazing review!🎉

April 12, 2023

Very useful app, works as advertised, adn very hepful support for putting together some more complex tagging requirements.

LA Muscle - USA
United Kingdom
Over 1 year using the app
Shop Circle replied April 13, 2023

Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us. So, thanks for trusting us 🎉

Any other requests you may have, do not hesitate to reach out. We will be happy to help 24/7.

Have a lovely day,
Customer Success Team I Shop Circle

April 18, 2020

I've been using this app for quite a while, and the app has always been sufficient for my business's needs, but what really impresses me is that despite having an app that does what it says it can do, they've still put in the effort to improve on their product. I haven't tried their new features, but it looks like they've added some very useful features to the app.

The support team's very helpful as well, and has made the app experience even better.

Bakestarters
Singapore
Over 1 year using the app
Shop Circle replied April 18, 2020

Thanks for your great review! We are always looking to improve the app and help as much as we can. We're pleased to hear you like all the new features too!

February 16, 2021

We had a unique use case for a tag that didn't exist out of the box as a feature, but the Order Tagger support team was amazingly helpful and added in the tagging logic for us. We do high volume and haven't had any issues. Great app and support.

Built Bar
United States
Over 1 year using the app
Shop Circle replied February 17, 2021

Thanks for the great review Josh! Glad we were able to help with a new rule and delayed tagging.

October 25, 2021

This app has helped massively towards saving time filtering our orders. Any query we've ever had has been answered in a timely manner. Customer service and app both A++++

UK Custom Plugs
United Kingdom
Over 1 year using the app
Shop Circle replied October 25, 2021

Hi Matthew, thanks for the kind review. It's been a pleasure helping you set up workflows to apply Order Tags based on variants and item quantity. Great to hear how the app is helping you. All the best!

Edited August 13, 2020

Order Tagger has significantly improved our ability to sort and organize shipments. It is a game changer in classifying pre-order products!

KIDZ BOP Shop
United States
Over 1 year using the app
Shop Circle replied August 13, 2020

Thanks for the great review... we're glad it's helping you to manage your back office!

August 15, 2021

Best Integration for organizing orders. We love it! It has been crucial in separating our international shipments and orders that are not to be fulfilled by our 3PL.

Ancestral Supplements
United States
Over 1 year using the app
Shop Circle replied August 16, 2021

Thanks for the great review! We're very pleased to hear that Order Tagger has been playing a crucial part by tagging your international orders. All the best!