Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
March 14, 2024

I was very well attended to by Chloe and solved my problem!

Moris Ofertas
Brazil
18 days using the app
March 22, 2024

Very helpful and quick response!

The Stuff Box
Mexico
3 months using the app
March 29, 2024

Very nice & easy to navigate order tracking app. The pricing is fair for both sides & everything so far seems to be working just fine. Thanks Ordertracker.

Sacrifice Athletics
Lithuania
About 2 hours using the app
March 1, 2024

im new to ordertracker but i hear great things about it and the support is amazing Chloe was very quick and helpful. would definitely recommend this app to dropshippers

ElectronicWard
United States
32 minutes using the app
March 20, 2024

Excellent service, including Chloe, she is a great person, she helped me and answered all my doubts

Muff Baby
Brazil
About 1 hour using the app
September 29, 2023

I use ordertracker since the start of my store and could definitely recommend it if you are dropshipping. It adds more trust to your store and gives your customers an idea where their package is. The app is simple and does what it needs to do, no need to add more bells and whistles.

Helios Red Light Therapy
Netherlands
6 months using the app
September 19, 2023

OrderTracker is the best app we have hooked up to our site. Indispensable and crucial to our customer service strategy.

The team at OrderTracker particularly "Chloe" from customer support have also been instrumental in making the setup & use of OrderTracker a real pleasure.

I can't wait to see the new improvements they're making to the app, I know it'll be a real game changer.

Wolph
United Kingdom
Over 1 year using the app
October 17, 2023

awesome, Straight to the point & best free features

Korenai
United States
3 months using the app
June 6, 2023

The initial support provided was excellent. However, there was a delay of 4 days in receiving the tracking information for a specific order. I reached out to the support agent and requested a manual refresh of the information, which successfully resolved the issue. I hope that the tracking information update problem will be resolved permanently in the near future.

HalluxCare™
United States
About 1 year using the app
August 23, 2023

So far so good, excellent customer support.

Setting up was extremely simple, and integration with Shopify has been easy.

Tracking pages looking very professional - love it.

Highly recommend.

Snugify
United Kingdom
3 months using the app