Ordertracker ‑ Track & Upsell

Ordertracker ‑ Track & Upsell

Free plan available. 7-day free trial.
Rating (4.6)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

September 13, 2022

Languages

English, German, French, Portuguese (Brazil), Italian, Spanish, Turkish, Dutch, Polish, Chinese (Simplified), Chinese (Traditional), Japanese, and Korean

With Order Tracker get an order tracking page, a track order lookup button and status notifications.

Order Tracker adds a fully customizable order tracking page to your store and a track order button on the order status page. Our order lookup form allows you to track your order regardless of the courier, it also replaces Chinese parcels tracking events and customs clearance events with generic phrases without stripping data. In addition to the track and trace feature, Order Tracker helps you improve your delivery time with detailed analytics from over 1200 supported couriers.

Order Tracker adds a fully customizable order tracking page to your store and a track order button on the order status page. Our order lookup form allows you to track your order regardless of the courier, it also replaces Chinese parcels tracking events and customs clearance events with generic phrases without stripping data. In addition to the track and trace feature, Order Tracker helps you improve your delivery time with detailed analytics from over 1200 supported couriers. more
  • Order tracking page, track order button, order lookup and status notifications.
  • Automatic order status masking when customers track parcel from China.
  • Track your order from over 1200 couriers supporting track and trace

Pricing

7-day free trial

Free

Free

  • 50 orders/month
  • 1200+ supported couriers
  • Branded tracking page
  • Dropshipping mode
  • Delivery forecast
  • Auto-translation
  • Email notifications

Silver

$11/month

  • 100 orders/month
  • 1200+ supported couriers
  • Branded tracking page
  • Dropshipping mode
  • Delivery forecast
  • Auto-translation
  • Email notifications

Gold

$47/month

  • 1000 orders/month
  • 1200+ supported couriers
  • Branded tracking page
  • Dropshipping mode
  • Delivery forecast
  • Auto-translation
  • Email notifications

Platinum

$179/month

There are more plans available

  • 5000 orders/month
  • 1200+ supported couriers
  • Branded tracking page
  • Dropshipping mode
  • Delivery forecast
  • Auto-translation
  • Email notifications

Free

Free

  • 50 orders/month
  • 1200+ supported couriers
  • Branded tracking page
  • Dropshipping mode
  • Delivery forecast
  • Auto-translation
  • Email notifications

Silver

$11/month

  • 100 orders/month
  • 1200+ supported couriers
  • Branded tracking page
  • Dropshipping mode
  • Delivery forecast
  • Auto-translation
  • Email notifications

Gold

$47/month

  • 1000 orders/month
  • 1200+ supported couriers
  • Branded tracking page
  • Dropshipping mode
  • Delivery forecast
  • Auto-translation
  • Email notifications

Platinum

$179/month

There are more plans available

  • 5000 orders/month
  • 1200+ supported couriers
  • Branded tracking page
  • Dropshipping mode
  • Delivery forecast
  • Auto-translation
  • Email notifications

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

52 reviews

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 12, 2023

Hello. I will change this review once this problem is fixed. I cannot contact your support at all. I have been trying for almost two weeks with no response. The 24-hour chat has no response and the emails I have sent have not received a response. My problem is that 40% of my orders are listed as pending and that should not be the case. In Shopify there is a courier listed but for some of the orders the courier shows up as N/A in ordertracker. I do need this problem fixed and a response would be great.

Raydin
United States
12 days using the app
VNA DIGITAL LTD replied December 14, 2023

Hello, we apologize for the inconvenience you’ve faced in reaching our support team. Kindly consider opening a new live chat ticket within the app, and we’ll promptly address your concerns. Thank you for choosing Ordertracker.

November 17, 2023

Service clients très réactif ! merci chloé

lumière & lueur
France
4 months using the app
September 29, 2023

I use ordertracker since the start of my store and could definitely recommend it if you are dropshipping. It adds more trust to your store and gives your customers an idea where their package is. The app is simple and does what it needs to do, no need to add more bells and whistles.

Helios Red Light Therapy
Netherlands
25 days using the app
September 19, 2023

OrderTracker is the best app we have hooked up to our site. Indispensable and crucial to our customer service strategy.

The team at OrderTracker particularly "Chloe" from customer support have also been instrumental in making the setup & use of OrderTracker a real pleasure.

I can't wait to see the new improvements they're making to the app, I know it'll be a real game changer.

Wolph
United Kingdom
10 months using the app
October 17, 2023

awesome, Straight to the point & best free features

Korenai
United States
5 days using the app

About this app

Launched

September 13, 2022

Languages

English, German, French, Portuguese (Brazil), Italian, Spanish, Turkish, Dutch, Polish, Chinese (Simplified), Chinese (Traditional), Japanese, and Korean

Built by VNA DIGITAL LTD

About VNA DIGITAL LTD

4.6 average rating

1 year building apps for the Shopify App Store

Ulitsa vladayska 67, SOFIA, 1606, BG

Support

Send a message

+33640375707

info@ordertracker.com

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