Reviews (60)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer satisfaction with real-time order updates, reducing inquiries, and improving the shopping experience. It's beneficial for high-volume and dropshipping businesses, offering seamless Shopify integration, multiple carrier support, and a branded tracking page. The upsell feature boosts revenue, and the app is praised for reliability, ease of use, and customization. Excellent customer service makes setup easy, making it essential for online businesses.
Refine
-
By rating
Works well and consistently for tracking orders. Ui integrates well into existing store theme and colour schemes
Great application. I like using it.
This order tracker app is a game-changer! It seamlessly integrates with my Shopify store, providing my customers with a real-time view of their order status. The branded tracking page looks professional and instills confidence in my brand. I've noticed a significant decrease in customer inquiries about order status since I implemented this app. Highly recommended for any Shopify store owner looking to enhance customer experience!
1 tous les jours
2 oui je recommande, car très simple d'utilisation et très intuitif pour les clients
3 la personnalisation pourrait être améliorer notamment les couleurs ou l'emplacement de la page de tacking
Works most of the time, very easy to use and great looking UI, both for admin side and client side. However, sometimes the app confuses between carriers and there is no is no way to edit the carrier, so it can cause confusion for clients. Would rate 5 starts if there was a way to edit the carrier.
MUY BUENA APP!!
1. How often do you use Ordertracker?
I use Ordertracker regularly, usually a few times a week, especially when I'm tracking multiple packages from different vendors. It’s really helpful for staying on top of delivery statuses.
2. Would you recommend Ordertracker?
Yes, I would definitely recommend Ordertracker! It’s a convenient tool that makes tracking shipments from different carriers easy, all in one place. It’s saved me a lot of time and hassle.
3. How could we improve Ordertracker?
One area for improvement could be to provide real-time push notifications for status updates, so I don't have to check the app constantly. Additionally, a feature that estimates delivery delays based on historical data would be a nice addition.
that's all, Thank you
This app came highly recommended and gave me the confidence that my customers would feel confident that they would receive their orders with easily accessable tracking info from the home page. No complaints here!
Ordertracker has been very beneficial to our store. We receive less inquires for order updates now and importing tracking numbers into the system is seemless. We have not had any issues with the app and integrating it into our "order status" page was simple. It supports a wide range of carriers which is a benefit for us as we use multiple carries since we ship world wide. We recommend this app.
Overall, it is one of the best UI's I've seen on an order tracker. And the customization is great though I do wish it made them have to put an email as well as to get info about the order. I would probably use except that the loading time is about 3 seconds before it even loads on the screen which is not good.
