Reviews (137)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer satisfaction with real-time order updates, reducing inquiries and saving time. Its upsell feature and customizable, branded tracking page effectively boost revenue and brand trust. The app supports multiple carriers, integrates seamlessly with Shopify, and offers a user-friendly interface. Merchants also appreciate the reliable tracking information, quick customer support, and easy setup process.

January 2, 2025

If you run an online store and are looking for a reliable way to help your customers track their orders, Order Tracker - Track & Upsell is the perfect solution! This app makes order tracking simple and efficient, enabling your customers to stay updated on their purchases with ease.

In addition to enhancing customer satisfaction by providing clear, real-time updates, the upsell feature is an excellent way to boost your sales and strategically promote additional products.

Salvatoreclass
Brazil
13 days using the app
November 8, 2024

This app came highly recommended and gave me the confidence that my customers would feel confident that they would receive their orders with easily accessable tracking info from the home page. No complaints here!

Zen Essentials
United States
11 months using the app
November 27, 2024

Ordertracker is a solid app. It’s simple to use and my customers appreciate being able to easily track their shipments. It’s been really helpful overall ! :)

Lampes-Design.com
France
6 months using the app
November 6, 2024

Using this tracking app since almost year, doing great and easy to use ! Prices are fair comparing to other tracking apps !

Grande-Peluche.com
France
11 months using the app
November 12, 2024

1. How often do you use Ordertracker?
I use Ordertracker regularly, usually a few times a week, especially when I'm tracking multiple packages from different vendors. It’s really helpful for staying on top of delivery statuses.

2. Would you recommend Ordertracker?
Yes, I would definitely recommend Ordertracker! It’s a convenient tool that makes tracking shipments from different carriers easy, all in one place. It’s saved me a lot of time and hassle.

3. How could we improve Ordertracker?
One area for improvement could be to provide real-time push notifications for status updates, so I don't have to check the app constantly. Additionally, a feature that estimates delivery delays based on historical data would be a nice addition.

that's all, Thank you

SecureShade ™
Saudi Arabia
5 days using the app
November 21, 2024

If you're running an online store and looking for a reliable way to help your customers track their orders, Order Tracker - Track & Upsell is a must-have app! This tool streamlines order tracking, making it easy for customers to stay updated on their purchases.

Not only does it enhance customer satisfaction by offering clear, real-time updates, but the upsell feature is a fantastic way to boost your revenue without any additional hassle. The app is intuitive, user-friendly, and integrates seamlessly into your store.

We need more apps like this to improve customer experience and operational efficiency. If you want to enhance your store’s functionality, this app is highly recommended. Install it today and see the difference!

secureshade™
Saudi Arabia
1 day using the app
November 21, 2024

This order tracker app is a transformative tool! It effortlessly syncs with my Shopify store, giving my customers real-time updates on their order status. The branded tracking page is polished and professional, enhancing trust in my brand.

Clothing Realm
United Kingdom
18 days using the app
November 11, 2024

This order tracker app is a game-changer! It seamlessly integrates with my Shopify store, providing my customers with a real-time view of their order status. The branded tracking page looks professional and instills confidence in my brand. I've noticed a significant decrease in customer inquiries about order status since I implemented this app. Highly recommended for any Shopify store owner looking to enhance customer experience!

Boutique Whiskers & Paws
South Africa
About 2 months using the app
November 13, 2024

Ordertracker has been very beneficial to our store. We receive less inquires for order updates now and importing tracking numbers into the system is seemless. We have not had any issues with the app and integrating it into our "order status" page was simple. It supports a wide range of carriers which is a benefit for us as we use multiple carries since we ship world wide. We recommend this app.

Silicone Seduction
Canada
3 days using the app
December 22, 2024

This Shopify tracking app is excellent! Easy to set up, customizable, and keeps customers informed with automated updates. It supports multiple carriers and has improved my customer satisfaction. Highly recommend!

CLOTHO STORE
France
2 days using the app