Reviews (37)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 16, 2024

Ordoro has been such a helpful tool in streamlining our workflow across several sales channels. Plus, our shipping rates through Ordoro are better than the discounted rates we had negotiated directly with carriers! But what really sets Ordoro apart is the exceptional customer service – super fast, super friendly.

COCKPUNCH™ Coffee
United States
8 months using the app
September 6, 2023

Ordoro has been a game-changer. We were looking for a software solution to help our team manage inventory more efficiently, reduce picking times and errors, and speed up order fulfillment. In our pursuit, we discovered Ordoro, a software that catered to our unique needs. With its array of features, including bulk printing, shipping presets, automation rules, and advanced pick and pack workflows, Ordoro became our ideal partner.

This synergy became most evident during peak season, when our team leveraged Ordoro’s pick lists, allowing our team to grab a hundred orders at once. This not only significantly reduced order-picking time but also bolstered accuracy, empowering our team to achieve more.

However, what truly sets Ordoro apart extends beyond its features. Right from our very first interaction with their Sales team, they not only understood our business but also had a personal connection, as Brian, their Sales Director, was a customer of ours. This personalized touch sealed the deal. As time went on, our initial positive impression only grew stronger. Unlike other competitors whose support tends to dwindle after onboarding, Ordoro's support remained constant. We had the privilege of connecting with a live person whenever needed, without the hassle of help desk tickets. Their support team not only addressed our immediate concerns but also played a role in enhancing our operational processes. Ordoro's support team alone is such a differentiator!

-Aaron

19nine
United States
Over 1 year using the app
August 10, 2023

We love Ordoro! Their team is always looking for ideas to streamline the shipping experience and we are just amazed at all the capabilities. Their team was able to create a custom packing list and did such a great job!

MIgardener
United States
Over 1 year using the app
Ordoro replied August 11, 2023

Thank you for your glowing review of Ordoro! We're delighted that our efforts to streamline the shipping experience have amazed you. Crafting a custom packing list for you was a pleasure, and we're thrilled with the result.

Your satisfaction drives us to keep innovating and enhancing our services. We're excited to continue supporting your shipping needs and look forward to more opportunities to impress you.

June 2, 2023

Best solution we've found for self-fulfillment, we do about 1500 packages a month. The pick and pack workflow is intuitive and optionally integrates a bar code scanner, which has massively reduced our error rate. There's a robust rule set on the back end to pre-determine what packages and carriers to use for each package. We also get the best UPS and USPS rates through Ordoro that we've found anywhere, so the app pays for itself. It's hard to put in words how much we LOVE Ordoro! It makes our business possible.

Ora Cacao
United States
About 3 years using the app
Ordoro replied June 4, 2023

Thank you so much for taking the time to write this review, it means the absolute world to our team! We're very happy to hear that Ordoro has provided you with the tools your business needs to manage your shipping and order fulfillment. Ordoro is committed to your continued success and we look forward to many more years of growth together!

January 29, 2015

I have been writing, selling, evaluating and using web software for nearly two decades. I can tell instantly when a company has 'it'. That's Ordoro.

These guys rock. The solution is well thought out, intuitive and clean.

I have found a handful additional ideas of gaps or things we will need, and they actually listen.

That points to the last and probably most important thing- phenomenal customer service. Instant response time, courteous people who know what they are talking about.

What more could one ask for... I have affordably solved my cross-channel online store fulfillment/order processing challenge... as far as I can tell for good!! Woohoo!

Be Still Farms - Real Fine Foods
United States
13 days using the app
January 22, 2019

Ordoro is a game changer! I had been searching for an inventory management program that could sync inventory between Shopify & Etsy for over a year and a half. After trying a couple of other platforms, Ordoro was the clear winner. Very easy to use and set up, but the best part by far is their customer service. They are super quick to respond and help you in everything for getting set up to any snags you hit along the way. Worth every penny of the monthly service fee.

Snuggly Monkey
United States
3 months using the app
February 12, 2015

I am amazed how great this app works for us. It's super easy to figure out, and with batch printing of Packing List and Shipping Labels, processing large amounts of orders is a breeze! Also, your customer service goes above and beyond their duties in answering the questions or adjusting our settings to meet our needs. Also, the free account for up to 50 labels is awesome too. I cannot say enough to convey how happy we are to have gone with Ordoro. Thank you!

Rustic MAKA

Rustic MAKA - Pure. Simple. Organic.
United States
14 days using the app
Edited October 16, 2014

Great App. If you do anything with drop shipping this is the app for you. Sends an email to our vendor with one click.

I use several apps and this one provides the most comprehensive support, though I rarely use them, as this is the most trouble free app we currently operate under and we use many.

It will also track inventory in multiple locations if you need it. We drop ship, manage two locations and it keeps us on our toes with restocking.

Well worth the look...

Soldertraining.com
United States
10 months using the app
Edited April 13, 2017

Ordoro seems to have all the missing features you may want to add to your Shopify store & they provide great customer service! I could call or email them and receive instant feedback. They walked us through each step of the integration before we even purchased the App.

Overall, great to work with!

Update: April 2017

We are still using Ordoro and absolutely love how they have grown with us and created new functionality for today's fast-moving e commerce space. I can't imaging using another system. Thanks Ordoro - your app rocks!

Banibands
United States
Over 2 years using the app
January 26, 2016

We have been using Ordoro for about one year and we LOVE it. It is easy to use, takes care of all our shipping needs, integrates seamlessly with Shopify and the support has been terrific. When you call them, a REAL person answers and that person KNOWS their product and helps!

We've also saved money on shipping - a big plus for an on-line store and been able to offer shipping specials because of it.

The are other shipping apps around and we looked at most of them but we chose Ordoro and are pleased we did. We recommend it!

Ruth,
EMVI Chocolate

Emvi Chocolate 2
United States
4 months using the app