SC Back in Stock Restock Alert
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective back-in-stock notification system, which includes both email and SMS options, enhancing customer engagement and sales recovery. It's easy to install and integrates well with custom themes, offering customizable notifications for brand consistency. The app also provides useful demand trend reports and is noted for its reliable performance. Customer support is responsive, assisting with timely issue resolution and app customization.
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After some initial issues with not being able to get hold of support, once we were able to make contact, the issue we were having with the coding making the email me button look different on one of our products was quickly resolved.
Looking forward to using the app to its full potential and saving us time tracking out of stock alerts from our customers.
Hi there
sorry you've been having trouble - I've spoken to a colleague on our support team who has been emailing you to try and resolve the issue. Just to confirm, we are UK-based and work office hours Monday to Friday.
An email from you was received yesterday at 18:49 and he responded today. Prior to that there was an email on 8th which he responded to as well - I'm not sure where the emails are that you mention you've not had a response to. My colleague has asked for collaborator account access - if you could respond to this he'll be able to look into it for you.
I'm sorry the app isn't running as you'd like it to at the moment but I'm confident our support team can sort it out for you! If you reply to his email we can get this moving.
Best
Eastside Co
Recently incorporated the Now Back In Stock app on our Shopify store.
The Eastside Co support team were great in providing prompt feedback to queries and helping us install this effectively. Special shout out to Elicia, thanks for all your help.
Too early to talk about benefits but highly recommend using the free trial opportunity to see how it can be integrated on your store.