SC Back in Stock Restock Alert , 170 reviews

Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
    131
  • 8% of ratings are 4 stars
    13
  • 5% of ratings are 3 stars
    8
  • 4% of ratings are 2 stars
    7
  • 6% of ratings are 1 stars
    11
What merchants think

Feedback submitted

Merchants appreciate this app for its automated notification feature, which informs customers about restocked items, enhancing conversion rates. It's praised for its ease of installation, user-friendliness, and customization options. The app also offers valuable reporting for inventory management. Merchants commend the excellent customer support, with some having direct contact with the Product Manager. It's seen as a game-changer and a valuable investment.

September 3, 2019

Good support and help with installation.
Seems to work well. Customization is okay, but could be better.

KetoFit Shop
Netherlands
About 2 months using the app
Shop Circle replied September 3, 2019

Hi there - many thanks for taking the time to write a review of our app! If you have any specific points about what you'd like to see in terms of customisation, please let us know.

Kind regards

Eastside Co

Edited September 21, 2020

After some initial issues with not being able to get hold of support, once we were able to make contact, the issue we were having with the coding making the email me button look different on one of our products was quickly resolved.

Looking forward to using the app to its full potential and saving us time tracking out of stock alerts from our customers.

Barks & Bunnies
United Kingdom
14 days using the app
Shop Circle replied September 18, 2020

Hi there

sorry you've been having trouble - I've spoken to a colleague on our support team who has been emailing you to try and resolve the issue. Just to confirm, we are UK-based and work office hours Monday to Friday.

An email from you was received yesterday at 18:49 and he responded today. Prior to that there was an email on 8th which he responded to as well - I'm not sure where the emails are that you mention you've not had a response to. My colleague has asked for collaborator account access - if you could respond to this he'll be able to look into it for you.

I'm sorry the app isn't running as you'd like it to at the moment but I'm confident our support team can sort it out for you! If you reply to his email we can get this moving.

Best

Eastside Co

July 5, 2017

Recently incorporated the Now Back In Stock app on our Shopify store.

The Eastside Co support team were great in providing prompt feedback to queries and helping us install this effectively. Special shout out to Elicia, thanks for all your help.

Too early to talk about benefits but highly recommend using the free trial opportunity to see how it can be integrated on your store.

Nemesisuk
United Kingdom
1 day using the app
2
2