Reviews (159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for automating customer notifications via email and SMS about product availability, boosting engagement and conversions. It's easy to install, offers customization for brand consistency, and provides insights into customer demand trends. While its handling of specific product variants varies, the responsive customer support is highly praised for assisting with setup and troubleshooting, reducing direct product inquiries.
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Assistenza clienti impeccabile, veloci nel rispondere e molto gentili.
L'app funziona molto bene, semplice da usare ed efficace.
Ovvio, come qualsiasi cosa possono migliorare, ma comunque nel complesso è un ottimo servizio. Lo consiglierei.
Works as it says and ensures customers are automatically notified when items come back into stock.
Well worth the money. Just that little add on that makes a huge difference. Customer support very responsive too.
it works well and support is quick to respond if there's a problem.
very good cs & tech support even I am just a free member,
Help me to solve my problem at store
Been paying $5 a month for years only to figure out that they have sent 0, yes ZERO, messages all of these years. 6,000+ messages have been pending. I expect them to reach out to me in this case and explain there is an issue instead of me having to figure out that thier app is not working. I am sure they will claim that I didn't do setup correctly or didn't do some action but why take my money all of these years and do nothing to help me?
Hi there,
We sincerely apologize for the frustration you’ve experienced. We have issued full refund for the months you've been charged.
We also want to resolve any issues you've faced, but we couldn’t find any record of your store reaching out to our support. We’d appreciate if you check your email so we can figure out what had happened.
Kind Regards,
Th SC Team
Magnífico soporte y atención al cliente. Segmedina solucionó la incidencia que teníamos y su implicación fue excepcional
The importance of back in stock notifications is VERY important to me as we sell-out and continually have new items arriving monthly. The app is important and fortunately the team has been helpful as well the few times I've needed assistance they are quick to reply and resolve.
We just started using this app but already we can see that it has what we needed. Big bravo for support team, literally 6/5.
Fantastic experience so far! I had an intro call with Tarik Selimović to learn about the widget and ask some questions – he was super helpful and knowledgeable. I then installed the widget into my theme. After using some of the customisation options available, I contacted Tarik by email to ask for some extra help – to align the widget with my branding (I wanted to make some extra changes, over and above the immediately available customisation options in the app). He was very efficient and passed my request onto the correct team straight away. In almost no time at all, I now have a customised widget that looks great on my website. Super happy. Thank you!
Had a call with the product manager, was very informative, easy to understand and was also very patient with me. This app was needed for my website and fits in perfectly and is easy to use.