Ownbase: Sync to TikTok Shop

Ownbase: Sync to TikTok Shop

From $15/month. 30-day free trial.
Rating (4.1)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 22, 2022

Languages

English

Works with

TikTok Shop

Seamlessly manage TikTok Shop products and inventory

Keep your products and inventory in-sync between Shopify and TikTok Shop. Select which product attributes to sync to TikTok Shop to fit your needs: product images, description, status, variations, inventory, and prices. Create Shopify order when there is incoming order on TikTok Shop, and reduce the inventory accordingly.

Keep your products and inventory in-sync between Shopify and TikTok Shop. Select which product attributes to sync to TikTok Shop to fit your needs: product images, description, status, variations, inventory, and prices. Create Shopify order when there is incoming order on TikTok Shop, and reduce the inventory accordingly. more
  • Sync products and inventory between Shopify and TikTok Shop automatically
  • Sync unlimited TikTok Shop orders into Shopify
  • Publish new products to TikTok Shop in one-click
  • Link existing products on TikTok Shop easily
  • Customize which product attributes to sync that fit your needs

Pricing

30-day free trial

Basic

$15/month

  • 30-day free trial
  • Support up to 500 products
  • Unlimited TikTok Shop orders
  • Keep TikTok Shop product and inventory updated

Advanced

$30/month

  • 30-day free trial
  • Support up to 5000 products
  • Unlimited TikTok Shop orders
  • Keep TikTok Shop product and inventory updated

Basic

$15/month

  • 30-day free trial
  • Support up to 500 products
  • Unlimited TikTok Shop orders
  • Keep TikTok Shop product and inventory updated

Advanced

$30/month

  • 30-day free trial
  • Support up to 5000 products
  • Unlimited TikTok Shop orders
  • Keep TikTok Shop product and inventory updated

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

15 reviews

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
January 2, 2024

I have used on two different stores. If I had any issues, customer service was very quick and helpful.

DC Legacy
United States
10 days using the app
December 30, 2023

A lot of my products are very well in stock, as soon as I upload them they are out of stock on Tiktok Shop?? Why is this happening...

Martini Trends
United States
25 days using the app
Ownbase replied January 3, 2024

Hello, the inventory for TikTok Shop is based on the selected Shopify location on your Ownbase Setting. We checked you have multiple Shopify locations, and some of your products do not stock the inventory at your selected location for Ownbase (but it might be stocked at other Shopify locations), therefore it's set as out of stock on TikTok Shop.

We have sent email to you to share the details, but haven't heard back from you.
Kindly check your email or reach out to us, so we can help guide you to set the right setup for your shop.

December 13, 2023

Due to own base not sending order fulfillment details back through to tiktokshop, the order was canceled two weeks after shipping the item and the customer was refunded. we are now out $60 plus the cost of shipping. TERRIBLE. would not recommend!

AEMBR
United States
29 days using the app
Ownbase replied December 16, 2023

Hello, we take customer issues seriously, and always strive to provide excellent experience and service. The shipment tracking was not updated to TikTok Shop, because your order fulfillment on Shopify is using Sendle, and unfortunately Sendle is not a recognized shipping company by TikTok Shop.

But regardless, we have fully compensated your monetary loss ($60 order value + $10.95 shipping fee) in a prompt manner. We would really appreciate your understanding and kindness if you can re-consider the App review. Please let us know as well if there is any further action that you need from us.

On a side note, we have also made an improvement to notify users if the shipping company is not recognized by TikTok Shop when fulfilling the order on Shopify.

January 17, 2024

Great app, products are easy to sync and orders come into shopify with no issues. Team was quick to answer any questions I had.

SLATE
United States
4 days using the app
November 30, 2023

Very easy to use! And customer service has been amazing...if you have a Shopify site already and are looking to open a Tiktok Shop, this app will seamlessly sync your products to your TT Shop and will sync any orders from your TT Shop to Shopify. I've tried other apps to sync with my Shop but this is by far the best...and the price can't be beat!

Steampunk Boutique
United States
1 day using the app
Ownbase replied December 2, 2023

Thank you very much for the kind feedback. Really appreciate it!

About this app

Launched

August 22, 2022

Languages

English

Works with

TikTok Shop

Built by Ownbase

About Ownbase

4.1 average rating

1 year building apps for the Shopify App Store

111 Somerset Road #15-09, 111 Somerset, Singapore, 238164, SG

Support

Send a message

support@myownbase.com

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