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Packfleet

Deliveries that actually deliver

Free to install. Additional charges may apply.

Key values section

Carbon neutral delivery

Delivery across London in our electric vans, with drivers who are paid fairly and care, so we're also happy taking fragiles and perishables

Live chat customer service

No more waiting on hold to get through to an account manager who can't do anything, with our live chat support for every customer

Save time and money

Our app makes fulfilling with Packfleet a piece of cake. It's so easy, you won't need to use any other pricey shipping software

App details

Packfleet

Packfleet

Deliveries are broken. Whether it’s waiting in all day for a package that never turns up or parcels “hidden” in our recycling bins, it’s a system that was built for the last century.

We’re on a mission to empower independent businesses across the UK to offer the best deliveries on Earth, saving them time, money and stress, and putting their customers in control.

Premium delivery at an affordable price

We deliver across the capital to all London postcodes (E, EC, N, NW, SE, SW, WC, W). Install this app to be able to instantly see all of your eligible orders within Packfleet and book collections in one click. It means you can set us up alongside your nationwide courier (eg. Hermes, DPD, DHL, UPS, FedEx etc.) with no faff.

Every parcel is delivered the next working day. If there are ever any problems, we notify you immediately and you can choose what we do with the parcel, from changing the delivery address to returning to you.

And we charge a fixed fee per parcel so you'll always know what you're paying!

Up to date all the time

Recipients receive an email or text on the morning of delivery, with a two hour delivery time slot, and a tracking link. Track parcels all the way from collection to delivery, so that you know exactly where they are at all times.

Hunting down missing parcels is never fun. We take a photo of every parcel we deliver, so that you can always be sure it’s safe and sound and we have a much better delivery record than the traditional couriers.

Quality you can count on

Packages handled with care, by employees who are a part of our business No more slow and unresponsive account managers. We reply within an hour to every message.

We pay all of our staff at least the Real Living Wage. Paying well means we can guarantee excellent service. Unlike most couriers, we are happy to take liquids and other fragile items, including alcohol and glass. For the very rare occasion where accidents happen, we include full compensation for items.

Launch date

Packfleet

Packfleet

Deliveries are broken. Whether it’s waiting in all day for a package that never turns up or parcels “hidden” in our recycling bins, it’s a system that was built for the last century.

We’re on a mission to empower independent businesses across the UK to offer the best deliveries on Earth, saving them time, money and stress, and putting their customers in control.

Premium delivery at an affordable price

We deliver across the capital to all London postcodes (E, EC, N, NW, SE, SW, WC, W). Install this app to be able to instantly see all of your eligible orders within Packfleet and book collections in one click. It means you can set us up alongside your nationwide courier (eg. Hermes, DPD, DHL, UPS, FedEx etc.) with no faff.

Every parcel is delivered the next working day. If there are ever any problems, we notify you immediately and you can choose what we do with the parcel, from changing the delivery address to returning to you.

And we charge a fixed fee per parcel so you'll always know what you're paying!

Up to date all the time

Recipients receive an email or text on the morning of delivery, with a two hour delivery time slot, and a tracking link. Track parcels all the way from collection to delivery, so that you know exactly where they are at all times.

Hunting down missing parcels is never fun. We take a photo of every parcel we deliver, so that you can always be sure it’s safe and sound and we have a much better delivery record than the traditional couriers.

Quality you can count on

Packages handled with care, by employees who are a part of our business No more slow and unresponsive account managers. We reply within an hour to every message.

We pay all of our staff at least the Real Living Wage. Paying well means we can guarantee excellent service. Unlike most couriers, we are happy to take liquids and other fragile items, including alcohol and glass. For the very rare occasion where accidents happen, we include full compensation for items.

Launch date

Free to install

Shipping label charges (exc. VAT): £4.20/package — £3 for subsequent packages to the same address on the same day

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Winepost

    Location United Kingdom
    Time spent using app 4 days

    Good company to work with, super easy to use this integration too and enables me to split out my london shipments easily and give them to a highly reliable courier which means i save time and money!

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