Reviews (11,637)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store customization and functionality without needing coding skills. Its user-friendly drag-and-drop interface and customizable templates make it easy to tailor sites, improving shopping experiences and SEO optimization. The app integrates smoothly with Shopify, ensuring up-to-date product details and prices, and performs well across desktop and mobile devices. Exceptional 24/7 customer support is frequently praised for its responsiveness and personalized assistance with page edits and solutions.

September 23, 2022

I rally like the support because they always are ready to help. But I have problems with using the features. For me the most important is mobile. This app is responsive but on mobile, all graphics I prepared do not look well. Need to always rech out the support.

Didier Lab Germany
Lithuania
Over 2 years using the app
PageFly replied October 5, 2022

Thank you for your feedback. I’m really happy to hear that you’re satisfied with our support quality!

I understand that sometimes you will meet difficulties while working on the pages but we are here 24/7 to help you figure it out. Also, we will try our best every day to improve PageFly so please stay with us!

Regards,
PageFly | Kate - Customer Success Manager

Edited March 20, 2020

The app allow us to get an awesome custom design together with the work of our developper and designer! The support service chat tean is extremely helpful, I love it!

Motel Minibar
Germany
Over 2 years using the app
February 3, 2020

I used the app it helped a lot, there are a lot of varieties to customize your webpage and the support is also really helpful. Houng, Kate and team helped a lot with various issues. So if it is your first time designing a webpage this app helps a lot

Leevo.india
India
Over 2 years using the app
November 21, 2021

Still learning to work with the app but already happy about the live online helpdesk ...............

CBP Clean Baking Products
Belgium
Over 2 years using the app
PageFly replied December 15, 2021

We were thrilled to read your review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you.
I know that PageFly is not easy to use for new users and there are some issues while you are using PageFly but we noted all and we will improve PageFly better for you.
Please let us know if you need any assistance.

PageFly | Kate - Customer Success Manager

February 11, 2021

Only just loaded this app. Took a little while to work out how to use it but once you get the hang of it, there is loads of scope. Had a minor problem publishing for the first time and the online help was really good and sorted it out and showed me how to do it for the future. Will be now editing more pages

Apothecary & me
United Kingdom
Over 2 years using the app
PageFly replied February 22, 2021

Thank you so much for such a detailed review to PageFly.
We are so glad that you like PageFly and your satisfaction is our top priority.
Regarding the issue that you mentioned in the review, there are some issues while using PageFly and this is the reason why we are always trying to improve PageFly better and better to reduce issues as much as possible.

Please feel free to let us know if you have any questions or recommendations.

PageFly | Kate - Customer Success Manager

October 9, 2018

Great app - I set up my pages using the 14 day trial. It allowed me to do so much more with my Shopify site than I could have managed without it. I found the support was quite good as well.

The Digi Dame Party Shoppe
Australia
Over 2 years using the app
April 23, 2020

the rep had patience with me troubleshooting and in creating a contact form, eliminating glitches and testing it with our emails

Smith & Vandiver
United States
Over 2 years using the app
May 1, 2023

Kyo helped us with specific page elements/edits, and it was the easiest experience for our team. Kyo was fast, and detailed in his answers which led to us getting 4-5 questions answered and resolved within 10 minutes!!
Kyo, thank you for everything!!

Our 4-star review is for the app as a whole - Kyo as a customer rep is 5/5!!!

The Local Y'all
United States
Over 2 years using the app
PageFly replied May 2, 2023

On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.

I feel happy that our support team could assist you. We will improve our app to make it better and better.

Please let us know if you need any help.
Kate - PageFly Customer Success Manager

August 7, 2020

Really useful to create custom pages the way you want. Useful templates but also possibility to build from scratch. Fast support service. Worth the price!

Sips of Grace
Belgium
Over 2 years using the app
PageFly replied August 19, 2020

Thank you for taking the time to share your thoughts and feedback when using PageFly. We do appreciate your kind words and professional demeanor. And we are so glad that PageFly can help you create pages.

Thank you for placing your trust in us and your willingness to share.

We are always here to help you when you need us.

Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager

December 3, 2020

Leagues ahead of Shopify's native page builder, but does leave much to be desired. Limited access to coding necessitates a lot of awkward workarounds and a bit of tedium. Everything I've needed to do has worked with some tinkering, but that code has got to be some ugly! Customer support is really great, prompt and helpful.

Kitchen Island, Hamilton
Canada
Over 2 years using the app
PageFly replied January 5, 2021

Thanks very much for your balanced and fair review for PageFly.
We are so happy that we were able to help you to solve your problems. Your feedback really means a lot to our PageFly team.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.

PageFly | Kate - Customer Success Manager