Reviews (11,898)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use, no-code, drag-and-drop interface that allows for the creation of customized, professional-looking pages. They value the seamless Shopify integration and the variety of customizable templates. The 24/7 customer support is highly praised for its responsiveness and effectiveness in resolving issues. Additional features like fast loading times and SEO optimization are noted for enhancing store performance and visibility.

Edited March 9, 2024

I had a problem with my homepage and the banner photo showing improperly. Aasim and Tam helped me and fixed everything very quickly. This is the second time I have needed to contact support and they have not let me down yet. Very friendly, supportive, and fast at fixing issues. 10/10 Highly recommend.

Anubis Athletica
United States
4 months using the app
PageFly replied February 28, 2024

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Abed - PageFly Team

March 4, 2024

Been using for 4 months plus, regularly unstable, support not always helpful, sometimes they suggested the solutions that just don't make sense to me as they couldn't reveal what problems they have internally, ok, i got it. Sometimes, too, they don't really read and understand your problem and just simply suggested a solution that is not a solution at all, quality of support just very uneven depends on your problem.

Hinomi
Singapore
Over 1 year using the app
September 29, 2024

than you

My Store
United Kingdom
1 day using the app
PageFly replied October 10, 2024

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Rasheed - PageFly Team

August 19, 2024

Service client réactif ! Application facile d'utilisation avec énormement de preset , je recommande!

Dividry
France
15 days using the app
PageFly replied August 21, 2024

Merci beaucoup pour vos aimables paroles, c'est une grande motivation pour nous de nous améliorer !

Je suis si heureuse que notre équipe d'assistance soit en mesure de vous satisfaire au maximum. C'est avec plaisir que nous vous accompagnons tout au long de votre parcours avec PageFly.

Soyez assuré que nous ferons de notre mieux pour vous aider chaque jour !

Passez une bonne journée !

Usman | Équipe PageFly

October 21, 2024

complicated communication.

Terra Portrait Shop LLC
United States
7 months using the app
PageFly replied October 27, 2024

Dear Terra Portrait Shop LLC representatives,

On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team.

I has followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support.

We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right.

We value your business with PageFly, and we are committed to providing you with the best possible service.

We already contacted you and we hope to hear from you soon so we will together solve the issue.

I will be looking forward to hearing back from you

Best regards,
PageFly | Cookie - Customer Satisfaction Manager

June 10, 2024

Awesome app, great support each time every time.

Shami was awesome

Rising Tones Institute of Music
Australia
7 months using the app
PageFly replied June 29, 2024

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Have a nice day!

Shami - PageFly Team

October 15, 2024

Top Support!

Pelasgia
Germany
About 10 hours using the app
PageFly replied October 27, 2024

Thank you for leaving a review on PageFly! We sincerely value your feedback and are pleased to know you had a great experience. Should you need any help or have suggestions, don’t hesitate to contact us!

Dami - PageFly Team

May 23, 2024

I highly recommend Pagefly :)

Not only because of its powerful and user-friendly features that helped me build great pages, but also because the Pagefly team provides instant and friendly assistance. Whenever you encounter any issues, you can always find someone to help. They are very proactive and genuine, which is immensely helpful. Thank you so much!

PeariA
Taiwan
24 days using the app
PageFly replied May 25, 2024

I'm happy that we're able to help you and we will make sure to continuously improve our product and service to serve you better. Don't hesitate to reach out to us anytime if you face any issues.

Nora - PageFly Team

March 12, 2024

Every time I have needed support it has been a wonderful experience, they are fast and immediately understand what you need. Especially Nana is an extraordinary and technically super prepared person

OmniaBelle
Italy
10 months using the app
PageFly replied March 20, 2024

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Nana - PageFly Team

February 20, 2024

Chloe who we dealt with was great help! major issue sorted within minutes. highly recommend using pagefly not just for the builder but support. :)

Meatsupermarket.com
United Kingdom
About 1 year using the app
PageFly replied February 21, 2024

Hi Kelvin,

Thank you for your feedback. I am so glad that we could help you through your issues when using our app. Really appreciate your time with PageFly!

If you have any other inquiries, please do not hesitate to let us know.

Warm Regards,
Chloe - PageFly Team