Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop page building feature, which doesn't require extensive coding knowledge. They value the variety of design options, templates, and exceptional customer support, including video tutorials. The app's seamless integration with Shopify and mobile-responsive pages are also praised. It's seen as a cost-effective solution with a free version available. Some merchants suggest adding design copying and live web call support. Despite occasional slow response times, the overall merchant experience is positive.

June 10, 2020

awesome customer service and very easy to make good looking professional pages! I have tried other page builders and this one I like the best

Rice Runner
New Zealand
Almost 2 years using the app
PageFly replied June 11, 2020

Hi Rice Runner,
Thank you so much for such a nice review. We are happy to hear that you value the efforts we have put toward assisting and supporting customers and this really made our day.
We have been continuously striving, improving the quality of product and services, bringing practical values to return for your trust.
So is there anything else I can do to make your store better? 😊

Please don't hesitate to contact us anytime if you need any more help.

Thank you!
Kate | Customer Success Manager at PageFly

October 21, 2022

We use Pagefly to make our website nicer. It is easy to use and the customer service you get on chat is off-the-charts awesome! I think I have dealt with at least 6 or so different chat members from Pagefly and everyone is so nice and helpful. Great Job Paula, Vish, Andy, Nonso....I know I missed others but thank you.

Ghost Controls
United States
Over 1 year using the app
PageFly replied October 24, 2022

Thank you so much for your feedback. We are pleased to hear that the quality of our support made you satisfied.

Customer satisfaction is always our responsibility. So rest assured that your issue will always be resolved when contacting our Live Chat Support.

Best regards,
PageFly | Kate - Customer Success Manager

August 12, 2020

Your app is useful for us. Sometimes it's also has small mistakes, but I think your team will fix nearly in future, so it's not problem. I like the enthusiastic from support team.

Thank you.

Puppipop
Vietnam
Over 1 year using the app
PageFly replied August 19, 2020

Thanks so much for sharing your experience with us and we do appreciate it even you feel comfortable sharing good or bad news with us.

Your feedback really means a lot to the whole PageFly team so we will try our best to improve PageFly and fix all our mistakes.

And we truly appreciate your trust in us and look forward to working with you more in the future.

Please do not hesitate to contact us via the Live chat whenever you have any questions.

Have a nice day!
PageFly | Kate - Customer Success Manager

Edited December 15, 2023

I'm not a tech person so I'm finding that the overall experience isn't as user-friendly as some apps. However, the customer service and assistance is phenomenal! They're quick to respond, detailed and patient. For this reason alone, I would suggest this app.

Toronto Fashion Incubator
Canada
Over 1 year using the app
PageFly replied July 22, 2022

On behalf of the PageFly team, I would like to thank you for your feedback and criticism.
We do appreciate that you take your time to share your feedback using PageFly. We do appreciate your kind words and professional demeanor
We’ve just taken your thoughts and opinions to heart and we would love to make things right to meet your needs so feel free to reach out to us with any suggestions you wish to share.
Our PageFly team is trying hard day by day to improve PageFly better and better. Along with our Support Team which is available 24/7, we also have video tutorials and a Help Center to support you.
Thank you again for your feedback.

PageFly | Kate - Customer Success Manager

August 24, 2022

Love this app thus far - gives me freedom to edit my pages! Just hope the templates are a bit more updated & maybe more plan options :)

Bombvinos
Philippines
Almost 2 years using the app
PageFly replied August 26, 2022

I just wanted you to know that we truly enjoy serving you and feel honored to be your chosen app. Your business is much appreciated, and we will do our very best to continue to meet your expectations.

Thanks again! We look forward to serving you for many years to come.

PageFly | Kate - Customer Success Manager

February 1, 2021

je recommande cette application, l'équipe est formidable et répond de manière très rapide en cas de soucis.

NEFERTITI
France
Over 1 year using the app
PageFly replied February 9, 2021

On behalf of the PageFly team, thank you so much for giving a review for us.
We are so happy to hear your feedback when you use PageFly. We really value your opinion and this means the world to us and to our entire team!
Please do not hesitate to contact us if you have any recommendations or issues, we are always happy to help you.

PageFly | Kate - Customer Success Manager

April 8, 2023

App can definitely improve in terms of landing page look in general, but they have EXTREMLY GOOD CUSTOMER SUPPORT. They literally helped me coding and editing a landing page.

Meda&Meggy
Serbia
Over 1 year using the app
PageFly replied April 9, 2023

I feel so happy when you left a review for us, thank you so much!

We are so grateful to have a great customer like you. We will be working so hard to improve our app better as well as support you when you need.

Please let us know if you need any assistance, Have a great day!
Kate - PageFly Customer Success Manager

November 28, 2020

Great and quick communication and problems solving. Maybe a little complicated system, but live chat very helpful. Thanks.

Strazdų žaliasis auksas
Lithuania
Over 1 year using the app
PageFly replied December 11, 2020

We are so happy to hear your feedback when you use PageFly. We really value your opinion and this means the world to us and to our entire team!
Regarding your feedback that the system is a little complicated, I agree with you. We know that when first starting using PageFly, it can make you feel confused, and as you mentioned in the review.
We are trying every day to make PageFly better and better to meet your needs.

If you have any questions, feel free to drop messages in the Live chat so we can assist you.

PageFly | Kate - Customer Success Manager

Edited March 9, 2021

This is a great app! It took a second to get use to working with it, but I have been able to make beautiful pages for my website! There is also great support with very quick and helpful responses!

leMel
United States
Over 1 year using the app
PageFly replied March 11, 2021

Thank you so much for such a detailed review to PageFly. We are so glad that our support team can help you with your questions and issues.
Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day.
Feel free to let us know if you have any questions or recommendations.

PageFly | Kate - Customer Success Manager

November 21, 2022

I'm really glad, I have chosen PageFly, not because of the app itself. I'm glad and thankful for the support. The support in this app is always there, pretty fast replying, always solving the issues, if they can be solved. There are some features missing and you have to learn by doing (and being helped by the support), but step by step, I'm building my store and I'm pretty happy to do it with this app. The 4/5 stars are, because I miss a few functions, that would improve the workflow like syncing elements to change them at the same time or being able to edit metafield text, how they are displayed (confusing in the editor, but right in the live page) and other metafield related functions, that could improve the app A LOT. By to sum up, almost everything has it solution and you can do most of that, what you're willing to do (with support help).

HP Matter
Germany
Over 1 year using the app
PageFly replied November 22, 2022

On behalf of the PageFly Team, thank you so much for your review!

Your feedback means a lot to us and we will definitely improve our app better.
Your satisfaction is our mission and we will try our best to bring to you great experiences!

Feel free to let us know if you have any questions or need help.

PageFly | Kate - Customer Success Manager