Reviews (11,640)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store customization and functionality without needing coding skills. Its user-friendly drag-and-drop interface and customizable templates make it easy to tailor sites, improving shopping experiences and SEO optimization. The app integrates smoothly with Shopify, ensuring up-to-date product details and prices, and performs well across desktop and mobile devices. Exceptional 24/7 customer support is frequently praised for its responsiveness and personalized assistance with page edits and solutions.

Edited July 13, 2020

I have been on the paid plan for a while. All basic functionalities to set up your page available, excellent customer service - working around the clock and eager to run extra mile to help you out. 4 stars, not 5 for the fact that a few weeks after I downgraded (all pages set, I didn't need a tool for page building) - terms and conditions have changed. Note for new users: if you downgrade to free plan you cannot edit content (typos, phrasing etc) any more on all but 1 page.

RideMoreProtection
Luxembourg
About 1 year using the app
April 18, 2019

There was a bug in the conversion but I contacted the support and the response was highly efficient. I am still exploring it. Just wanted to leave this comment to recognise the customer support team.

CORKBRICK EUROPE
Portugal
About 1 year using the app
October 14, 2020

Marvelous customer service, they are always with me, helps me a lot. Patient and professional, answer question right away. Great!

mozsly
China
About 1 year using the app
PageFly replied October 15, 2020

Hi,
Thank you so much for taking the time to share your feedback with us, we do appreciate this. We are so happy that we can help you to solve your problems.

Please let me know what we can do for you to improve a 4-star to a 5-star.
Our team will try our best to support you anytime you need.

Feel free to drop messages in the live chat if you have any questions.

PageFly | Kate - Customer Success Manager

November 18, 2020

I used this app to made a Landing Page, and it looks very nice! Good and fast customer support too!

WORLD OF WOOD
Spain
About 1 year using the app
PageFly replied November 20, 2020

We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building pages.
We are trying to improve PageFly better and better every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.

PageFly | Kate - Customer Success Manager

Edited June 7, 2024

Work alright with a theme you have published already. Does not help if you do not have a store published, or if you are working on a new theme still in draft. Pagefly sections don't show up in draft themes, and you can't preview with draft themes. Only consider if you would like to upgrade a page or add a section to an already published theme/website.

Bioss
United States
10 months using the app
August 4, 2021

The support is very friendly and the app allows you to customize your pages well. There is a bit of a learning curve, but you can always ask support to help you. I find it a bit fiddly to work with but the pages end up looking great! Thanks to Pagefly for helping me with my site layout!

Granville Island Delivery Co.
Canada
About 1 year using the app
PageFly replied August 12, 2021

We are grateful that you took the time out to leave us a review.
As you mentioned in your review, we understand that sometimes, there are some issues when using PageFly and you can find it a bit fiddly to work with, therefore, we have been trying our best to make it easier to use and develop many useful features.
And our support team is here to help you, feel free to let us know if you have any questions or need help.

PageFly | Kate - Customer Success Manager

March 9, 2021

great app, just need to take time to learn the ways to function it, helpful n friendly support team!

Ajood Organics
Singapore
About 1 year using the app
PageFly replied March 11, 2021

On behalf of the PageFly team, I would like to thank you a lot for your feedback.
Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
Our whole team is always trying our best to help and assist you whenever you want.
Please do not hesitate to contact us if you have any questions.

PageFly | Kate - Customer Success Manager

Edited June 21, 2024

I had a great experience with the PageFly team following some frustrating bugs and issues.
I appreciated how they were able to provide a solution and go above and beyond to make sure we were satisfied following the initial problems.

Southeast Healthcare Consultants, LLC
United States
3 months using the app
February 27, 2018

Great functionality for a free app but I did run into some issues when building a list of multiple accordions that expand when clicked. When I was editing different elements throughout the list, the app was extremely slow and actually crashed my browser on one occasion. It got the job done but there was definitely some frustration waiting for the panels to update.

Giavan
United States
About 1 year using the app
July 15, 2022

Tive um problema com o pixel na landing page, mas o suporte ajudou e resolveu problema rapidamente! A única coisa que poderia melhorar no app seria publicar mais páginas gratuitas!

Mejor Diva
Brazil
About 1 year using the app
PageFly replied July 22, 2022

Hi,
In the first few words, I would like to thank you for your detailed feedback to PageFly. Your feedback lets us know how we are doing and we always need to try our best to improve PageFly better and better.

If you need any assistance, please directly chat with us via Live chat, we are always happy to help you.

Kate | PageFly Team