PageFly Landing Page Builder

Updated our review based on recent horrible experience with PageFly's customer support. Their support reps have a weird amount of control over the platform that allows their support to make changes to the landing pages that can lead to some serious, critical issues to your theme that can lead to tons of lost revenue. We appreciate their responsive support, but they appear to be very undertrained and make very costly mistakes.

Easy to use and great to set up templates. Problem is that the templates keep changing on the page, css styling issues randomly change. Templates for particular pages or blogs just changes with no reason as to why it happens. Support is given when the issue happens, but we honestly have no idea how long the issues were there for, and can't afford to have these random bugs and glitches all over the website.

I rate this app with a 2 and that level is SOLELY due to the customer support, especially Angel in the middle of the night. But as far the app goes, usability and ease of use......it's a 1 at best unfortunately. Completely designed for developers and VERY technically minded people. And the videos that are made to explain things are done by someone that is technically and programmatically minded as well. Clearly the person who makes them does not make them for novices/intermediate level users. So for those of us with some technical knowledge and that have used WooCommerce and Wordpress for years, Big Commerce, Shopify and Magento for ecommerce as well - this thing is a massive headache to use. We only have been using it for the blog because what comes with Shopify is more basic than we need. But with the difficulties that we're having and the massive time suck it is to complete even one page or one high end post, I'm not sure that the ROI is close to being there. In addition, one of the features that is of most interest which is the integration to pull your products into your pages/posts is limited as supposedly the interface with Shopify only allows a few products to feed into Pagefly at a time. That means you then have to go find your product, get the link, remove the url and copy/paste the product into Pagefly and hope it might find it then.....WOW. Adding products into your posts at strategic locations should be intuitive and take no time at all......not here! Many of the features to do that aren't working and whether it's the app or the fact products/collections aren't interfacing from Shopify completely, idk - Combine that with the difficulty and non-intuitive carousel setup for products to post and be showcased at the end of a blog post a la Amazon and it's taking 2-3x as long to create a quality post as you'd ever spend in Wordpress. We are looking hard for other options to use than this and hopefully will find something that works well for us. I wouldn't ever recommend this product and wish that I had noted the naysayers more than I did BEFORE we got into this. Again, lovely support team and Angel is A REAL angel, but the app is not.

The level of customer service is so good, I wonder if it's sustainable. I thought I just got lucky with the first reps that helped me, but they have all been over the top amazing. Honestly, it's the only reason I use this app.

Sono un utente di lunga data di PageFly su Shopify e inizialmente ero soddisfatto delle funzionalità. Nel corso del tempo però ho riscontrato diversi problemi che hanno influenzato negativamente la mia esperienza.

Purtroppo, nelle ultime tre interazioni con l’assistenza non è stata in grado di risolvere i miei problemi con l’app. L'ultima è avvenuta proprio oggi, quando ho cercato assistenza per un problema con il customer form.

Quando un cliente si iscrive due volte al form (ad esempio, una volta da una landing page e una volta alla newsletter oppure a due landing page diverse) anche a distanza di giorni, riceve un messaggio di errore anziché la conferma dell'avvenuta iscrizione.

Ho immediatamente contattato l'assistenza clienti di PageFly sperando in una soluzione tempestiva.

Ho fatto tutto il possibile per risolvere la situazione, contattando sia il supporto di Shopify che quello di PageFly. Il team di Shopify ha confermato che il problema risiede nell'app PageFly. Trovo inaccettabile che un cliente non possa iscriversi nuovamente alla mailing list senza ricevere un messaggio di errore. Questo non solo è frustrante per i clienti, ma danneggia anche la reputazione del nostro negozio.

Ho testato personalmente la stessa procedura su altri negozi Shopify e landing page create SENZA PageFly, e in nessun caso ho riscontrato un problema simile. In genere, l'email di benvenuto viene recapitata nuovamente, o viene visualizzato un messaggio di conferma.

In conclusione, PageFly si è rivelato inutilizzabile per le esigenze del nostro store a causa di questo problema persistente. Spero che l'assistenza possa risolvere queste criticità al più presto per migliorare l’utilizzo dell'app. Al momento, purtroppo, non posso consigliare PageFly a chiunque cerchi una soluzione completa per la creazione di pagine su Shopify.

Not a bad app but pricing is average at best. Once you downgrade from a premium plan in order to avoid monthly recurring charges all premium features disappear immediately.

Support fails to support you in your issues, hard to understand and no clear communication on when, how or if things are going to be fixed. Expect to be forced to follow up on issues multiple times before action gets taken. Before these issues everything was fine and support was good, however with these new issues occurring we are losing revenue every day and support does not seem to have any sort of haste or motivation to fix it.

Was originally a free app with no limit on the number of pages you can create. Now the limit is 3. Total bait and switch.. in addition to challenges to build a page for all devices as referenced by other reviews below. Open to alternatives, if anyone has them.

After many hours spent trying to figure out how to simply remove the price from a featured collection on my home page, I turned to PageFly out of frustration with Shopify's lack of customization capabilities. I was able to hide the price using PageFly's app but I ran into many more issues that lead to other frustrations and quickly removed the app.

Excellent service, but very buggy editor. After two frustrating hours of trying to get fonts to look consistent between the app editor and the actual page, I gave up. There are lots of small bugs. For instance, when trying to automatically bold certain sections of text, the input text box will alternately bold and unbold sections that are already bold