Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, drag-and-drop page building feature, which doesn't require extensive coding knowledge. They value the variety of design options, templates, and exceptional customer support, including video tutorials. The app's seamless integration with Shopify and mobile-responsive pages are also praised. It's seen as a cost-effective solution with a free version available. Some merchants suggest adding design copying and live web call support. Despite occasional slow response times, the overall merchant experience is positive.

September 8, 2021

I really enjoy using this builder for custom pages on my shopify store. It gives me great flexibility when it comes to layout and I can tailor all of my pages to suit a specific need. Whenever I have any problems, the support team are always really helpful and quick to fix the issues.

BeautyPro
United Kingdom
8 months using the app
PageFly replied September 19, 2021

We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you.

I know that there are some issues while you are using PageFly, we noted all and we will improve PageFly better for you.

Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.

PageFly | Kate - Customer Success Manager

Edited April 1, 2021

Amazing customer service. The app still has some bugs which need fixing but the team is always there to help.

Plant Dpt
United Kingdom
8 months using the app
PageFly replied August 12, 2020

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Aldwin - PageFly Team

Edited March 2, 2021

I feel the app isn't as user friendly as it could be. However, the tech support is very good. I'm creating a landing page and had questions, I contacted PageFly technical support via the chat and spoke with Angel. He was very helpful! He addressed my concerns, made a video for me to follow and helped me get my landing page done. Thanks!

leelee & sas c
United States
7 months using the app
PageFly replied August 19, 2020

We are so happy that you had a fantastic time with us and we were able to help you. And thank you for your trust, we’re thankful for amazing customers like you.
PageFly was created to help users to create and customize pages without as much as code possible. However, in some cases, our support team needs to check many factors that make conflicts with PageFly, therefore we will need to add code to fix these gaps.
We have been trying our best to improve PageFly better and better in the future and we really want to help you whenever you need us.

Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager

September 15, 2021

Great app. Handles a lot of the things we need and is very customizable. It would be great if it had some more integrations with other apps. The support is very solid.

ThePhotoStick
United States
7 months using the app
PageFly replied September 19, 2021

Thank you very much for your balanced and fair review of PageFly. We are so glad that your choice is PageFly and we are so happy that our support team could be able to help you.
As you mentioned in the review, our team will put more effort into having more integrations with other third-party apps to meet your demand.

We are always looking forward to working with you in the future and we really hope that our whole team can have many opportunities to serve you in the future.

PageFly | Kate - Customer Success Manager

January 25, 2021

Allows us business owners to surpass the limitations of not knowing code. Love the support team!!!!

Aid&Wag
Canada
7 months using the app
PageFly replied February 9, 2021

Thank you so much for taking your time to leave us a feedback.
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building your store.
And we are so glad that our support team can assist you with your work.
We are trying to improve PageFly better and better every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.

PageFly | Kate - Customer Success Manager

October 8, 2020

Their customer service is incredible! Extremely fast and helpful. Not so stroked about the app design abilities and functionalities but this is a personal opinion.

Hypanese
United States
7 months using the app
PageFly replied October 15, 2020

Your review is really incredible and we’re really thankful for this
Your feedback really means a lot to our PageFly team and we have been trying our best to develop and improve PageFly as what you mentioned in the review to serve you and meet your demand.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help.

PageFly | Kate - Customer Success Manager

Edited October 25, 2019

The app is great and definitely makes my life easier...Customer service is responsive but hard to communicate with. The app had a bug that displayed my products wrong. I had to explain my problem to about 6 different reps before someone finally listened to me. It was another 2 weeks before the bug was fixed. If customer service hadn't frustrated the hell out of me I would have rated the app 5 stars.

The Ship's Store
United States
6 months using the app
Edited August 27, 2021

im doing 4 stars: 5 stars or more for customer service because they really stand out from the rest of apps inm shopify in this matter, and 3-4 for the inside features... once you want something that is not so basic, you can find some trouble integrating with custom features...

Pole Watches
Spain
6 months using the app
PageFly replied September 9, 2021

Thank you for your updated review, this means a lot to us. We are so grateful that you give us an opportunity to assist you with the issues you have.

We always aim to bring the best support service and I’m so happy that we could do this for you. Regarding the issue in our app, we will be checking it carefully again and improving it in the app.

Our team is always available 24/7 so please let us know if you have any questions or need help.

PageFly | Kate - Customer Success Manager

September 16, 2021

Very very handy solution for easy (yet advanced) page creation. The support team is on the edge to help you as much as possible. We are still experiencing very few issues in creation details, but we are sure they will go away quickly with the help of the Pagefly team. I recommend this app.

NOTOX Surf
France
6 months using the app
PageFly replied September 19, 2021

We really appreciate your detailed feedback on your experience with PageFly. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.

Thank you for your love of PageFly. We know that there are some bugs in using PageFly, we will surely check all cases very carefully to avoid issues that won't happen in the future. We will make PageFly better and better to meet your expectations.

Please feel free to contact us via Live chat whenever you have any questions.

PageFly | Kate - Customer Success Manager

May 19, 2020

i really like the app, i'm serving a few pages off of pagefly and integrating them to my site.
It's crazy that one needs to resort to 3rd party apps to extend the life of a Shopify theme without knowing a single line of html code... but i'm pleased there is this app. I wished they included more functionalities & templates, i.e. Optin landing pages, registration/events pages etc... to keep everything under the same hood. Hope you guys @PageFly can take this into consideration for future plans.

NGNM - No Gods No Masters ® Cycling
Italy
6 months using the app