Reviews (12,010)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use drag-and-drop functionality and customizable templates that require no coding skills, making it ideal for creating responsive, professional-looking pages. They appreciate the ability to align content with their brand identity, enhancing customer experiences and potentially boosting conversions. The customer support is also praised for its quick, effective issue resolution and personalized assistance, significantly improving user satisfaction.

Edited December 23, 2019

Great customer service! Ms. Haili is very patient and helped me solve the problem. Excellent software. Highly recommended.

BEAKEY
United States
Almost 3 years using the app
March 3, 2021

Todo el servicio ha sido excelente. Muchas gracias al equipo de soporte técnico, son las mejores personas del mundo!!!!

Tea Garden Company
Mexico
Almost 3 years using the app
PageFly replied March 5, 2021

Saludos Karla, muchas gracias por tus palabras. Siempre nos alegra saber que los usuarios disfrutan de PageFly. ¡Trabajamos duro todos los días para mantener los mejores estándares!

Ángel - Equipo PageFly

September 24, 2020

I use this app to help me customize the look of my store. I am not techie or good with computers at all so I get a little confused every now and then. Their support team is the best though! I can ask all sorts of dumb questions and they give me clear instructions and answers which I really appreciate!

DKOYE
United States
Almost 3 years using the app
PageFly replied September 29, 2020

Hi Daniel,

Thank you so much for such a great review. We are delighted to hear that you value the efforts we have put toward assisting and supporting customers. Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns feel free to contact us in the Live chat window, we are willing to help you.

Touqir | PageFly Team

March 10, 2020

Very nice app. Good customer service. It is very useful to create a Shopify store. I recommended......

TourBox Tech
United States
Almost 3 years using the app
January 14, 2021

It helped me to build easily the exact store I wanted for my brand.
Their support team is amazing too. 5*

bascket
Belgium
Almost 3 years using the app
December 17, 2020

We use PageFly a lot for Regular Pages and Blog Pages. It gives our site a little more style and functionality than our current theme offers. Support is great too, many on their team have helped me, Felipe in particular is fast and efficient.

Rhythm Infused Seltzers
United States
Almost 3 years using the app
PageFly replied December 17, 2020

Thank you so much for your review, it means a lot to us. I really appreciate you taking the time to share your feedback and being so open with us.
And I'm glad you felt satisfied with PageFly. Customer satisfaction is our number one priority and we are trying our best to bring values.
We're happy that you're happy, and we're looking forward to assisting you.

PageFly | Kate - Customer Success Manager

June 24, 2020

Incredible tool, really breaks down the limitations of Shopify templates and their customer service is A+, Mai was able to help me with a bug that had been taking me hours, in 20 minutes. Highly recommend.

Blue Bear Protection
United States
Almost 3 years using the app
PageFly replied June 25, 2020

Thank you so much for your review, it means a lot to us. It is a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
And I'm glad you felt satisfied with PageFly. Customer satisfaction is our number one priority and we are trying our best to bring values.
We're happy that you're happy, and we're looking forward to assisting you.

PageFly | Kate - Customer Success Manager

February 12, 2021

Before, never really liked the support that I'm getting. Earlier, i had the chance to get support from Felipe and i must say that he is the BOMB! Gave me tips and tricks that's within the app's limitation! Now I'm loving PAGEFLY!

Jaunter
Canada
Almost 3 years using the app
PageFly replied February 17, 2021

Thank you very much, Sameer for your generous review and your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you. We work 24/7 on live chat to assist whatever issue big or small you have!
Thank you and have a great day!

Felipe - PageFly Team

November 23, 2020

Easy to use, a lot of well-written documentation and great customer service. I had an issue with the template and it was answered in less than 5 minutes.

Longan Merchandise Inc.
United States
Almost 3 years using the app
PageFly replied November 24, 2020

Thanks for your review. We are delighted that you found something you like. Your feedback means a lot to us and we will do our best to deserve your trust.

We provide 24/7 support via Livechat in-app or email: happytohelp@pagefly.io. Please reach out if you need help.

Thanks once again!

Randy | PageFly Team

June 16, 2021

I worked with someone extremely patient and knowledgable yesterday for the better part of the day , I am so grateful for his help. Honest to GodI have no idea what I would have done without this app and the people who help. This has transformed the way I design my site. Thank you so so much.

Forget Me Not Candle Co.
United States
Almost 3 years using the app
PageFly replied June 17, 2021

Thanks for the awesome review, Gabrielle! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Aldwin - PageFly Team