Reviews (11,628)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store customization and functionality without needing coding skills. Its user-friendly drag-and-drop interface and customizable templates make it easy to tailor sites, improving shopping experiences and SEO optimization. The app integrates smoothly with Shopify, ensuring up-to-date product details and prices, and performs well across desktop and mobile devices. Exceptional 24/7 customer support is frequently praised for its responsiveness and personalized assistance with page edits and solutions.

Edited May 17, 2019

Of the similar apps I don't think any of them have as robust an offering as PageFly does on the lowest paid tier which I'm grateful for.

I honestly think some of the apps like this go overboard to the point where you'd just be better off to pay a developer to make your desired changes instead of paying for an app like this in perpetuity.

@ only $10 a month it makes sense to use an app like this but if the price were to go up I'd probably reconsider.

Anyway, I'm using the app for landing pages and some other pages. I'm especially pleased to see that photos uploaded an added under PageFly aren't compressed to within an inch of their lives as happens with Shopify natively.

I'm awarding 4 stars instead of 5 because the support is spotty.

When I first reached out this 1st (before being a paid user) the support rep I got was outstanding. (Shout out to Touquir)

The second time I used the contact form on their site and got no reply for several days. I eventually used the chat box in the app and then got timely help although they could not resolve my issue.

So I thought I guess chat within the app is the best way of getting timely help so I sent another message inquiring as to the possibility of creating a custom 404 page with PageFly - no reply and that was well over a week ago.

So basically their support ranges from fantastic to non-existent.

FictionNewYork.com
United States
About 2 months using the app
October 24, 2020

Just started using the app. Really great app and biggest thing for me is that you can get a response and help, immediately and if required can make the changes you're looking for to your help to make things a little easier. So far so good. Really cool app!

Octoimages
United Kingdom
About 2 months using the app
PageFly replied November 2, 2020

Thank you for taking the time to leave a review for us about your experience with PageFly. Our team is so glad that you can use PageFly to improve your store as well as our help. Customer satisfaction is our top priority.

If you have any questions or concerns, please do not hesitate to contact us via the Live chat.

PageFly | Kate - Customer Success Manager

November 10, 2020

Great support. Really easy to use. Of course, there can always be more features, more options. But this is a very easy CMS to use and great people. Highly recommended.

GhostCompany.fi
Finland
About 2 months using the app
PageFly replied November 19, 2020

We really appreciate your feedback. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
Our whole PageFly team is trying day and night to work hard to improve PageFly better for customers.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via the Live chat whenever you have any questions.

Kate - Customer Success Manager at PageFly

June 16, 2020

Jumped from Wordpress and Divi builder to Shopify and PageFly. As a slow learner it has been a very positive experience in particular because of the fast and helpful support they offer!

Cameracal
United Kingdom
About 2 months using the app
PageFly replied June 18, 2020

Thanks for taking the time to share your feedback with PageFly. It means so much when our best customers share their experiences.
Is there anything else I can do to make your store better? Please don’t hesitate to ask. 😊
Feel free to contact us at any time at the Live chat window.

PageFly | Kate - Customer Success Manager

October 6, 2022

They are always supportive to my problems! I use pagefly to customise my product page and add components that i cannot find in shopify. Sometimes there are problem with the page but with the help of the 24/7 support i was able to solve everything.

agnogrocery
Cyprus
About 2 months using the app
PageFly replied October 7, 2022

My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust.

We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust.

Please don't hesitate to contact us anytime if you need any more help. We are always here for you whenever you need us.

Best regards,

PageFly | Kate - Customer Success Manager

March 19, 2021

PageFly solves the very unfriendly typesetting problem of shopify. PageFly is already very easy to use. If it can be more free, it will be perfect.

JiaYui傢寓美學
Taiwan
About 1 month using the app
PageFly replied March 31, 2021

Thank you so much for such a great review to PageFly. Your review is really incredible for us.
Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day. We really appreciate it if you could share with us any further recommendations.
Regarding the content you mentioned later, PageFly do have a Free plan and on the Free plan, you can still use all elements, functions, and features, please help me to check more here https://help.pagefly.io/manual/pricing-plans/
Please feel free to let us know if you have any questions or need help.

PageFly | Kate - Customer Success Manager

December 14, 2022

I was not convinced by the app, but the service customer is on point. Lam from the customer service help me to fix the issue that I have. Thank you a lot

Zeno
Indonesia
About 1 month using the app
PageFly replied December 14, 2022

On behalf of the PageFly Team, thank you for your feedback for your experience with PageFly.

This is a motivation for us to improve our app better to make it easy to use and more useful for you.

Please let us know if you have any questions or need help.

Have a great day!

PageFly | Kate - Customer Success Manager

Edited October 27, 2019

ótimo app, muito facil de mexer, e o atendimento é simplesmente sensacional.. em especial ao TOUQIR e a PAULA que são fora da curva me ajudaram muito na montagem da minha pagina.

unboxstores
Brazil
About 1 month using the app
April 23, 2021

I really like the template I found for a homepage. But after I published it, the shopping cart didn't work. I chatted and gave the representative permission to login in. He sent me a short video of his screen and showed me what I needed to do to fix it. I fixed it in 15 seconds. Great support experience.

Spud 'N Rich
United States
About 1 month using the app
PageFly replied May 10, 2021

We are so happy when we read your review on the App Store, thank you so much for it.
Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist.
Regarding the issue you mentioned in your review, it's a theme conflict because each theme has its own working mechanism so sometimes it causes the theme conflict. We are always trying our best to improve this to work more smoothly.
We really appreciate it if you have any further recommendations for us.

PageFly | Kate - Customer Success Manager

November 13, 2019

This is a really great app. I had to deal with a few bugs but support is fast and friendly... They will, help resolve any issues that arise. :-)

Liquid Confidence
United States
About 1 month using the app