Reviews (11,909)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use, no-code, drag-and-drop interface that allows for the creation of customized, professional-looking pages. They value the seamless Shopify integration and the variety of customizable templates. The 24/7 customer support is highly praised for its responsiveness and effectiveness in resolving issues. Additional features like fast loading times and SEO optimization are noted for enhancing store performance and visibility.

October 31, 2024

Usman were so helpful, thanks

Luxorim
Türkiye
About 2 months using the app
PageFly replied November 13, 2024

Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Usman - PageFly Team

November 3, 2024

I was trying to building a Landing Page and was having difficulty as the images just looked huge and ugly. I had spent so much time trying to figure out what I had done. I used live chat and Tam came to my rescue and literally within minutes had it sorted for me. It looked exactly like it did in the Editor. I was delighted. Thanks so much for your swift service :)

Buddha & Bubbles
United Kingdom
About 3 hours using the app
PageFly replied November 14, 2024

We truly appreciate your fantastic review! It's wonderful to know our support has been helpful for you. Thank you for choosing PageFly!

If you need any help, please don't hesitate to let us know.

Have a great day!

Tam - PageFly Team

October 9, 2024

The support reacted very fast and gave a good advice for my problem.

HoldTheSoap
Switzerland
2 months using the app
PageFly replied October 16, 2024

Thanks so much for your lovely review and your support
Please don't hesitate to contact us if you need any more help.

Have a great day!

Saeed - PageFly Team

October 1, 2024

Best app ever if you want to have a descent page that convert.

Spazzolis
Switzerland
2 months using the app
PageFly replied October 10, 2024

Hi There,
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.

If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Nonso - PageFly Team

October 11, 2024

Shami is a Rockstar and made my day.

Bales Store
Türkiye
5 months using the app
PageFly replied October 26, 2024

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Shami | PageFly team

November 4, 2024

very nice costumer service

makreni
Israel
3 months using the app
Edited October 2, 2024

Support is terrible no one knows how to use the damn editor. Couldn't figure something as simple as extra scroll happening on a landing page or a damn image fit to size issue.

Edit: Holy, It couldn't get worst. I was reached out to privately by "management" to resolve my issue, to my surprise I might add. As I worked with Cookie (Management) to solve the issues why none of my images would fit into their pages not matter if I chose different images or resized them.

Five hours later, FIVE HOURS of texting, because no one can use a phone anymore! I receive a final message from Cookie saying THIS ISNT HER DEPARTMENT!!! What???

She couldn't, along with the development team find the problem. She opted to remove my page for me on pagefly (as if that's a kindness) after taking 5 hours of my day to not solve my singular issue.

Never coming back. Happy for those who find success here, I did not. If I could give negative stars I would!

Me to a Tea
United States
6 days using the app
PageFly replied October 1, 2024

Hi,

Thank you for your review and the time with us to be so patient to work together.

We are sorry for any convenience you had.

As we always mentioned, from our support team to the management team to the development team, we are the one in PageFly - always want to assist customers to find better solutions for the issues. Unfortunately, we cannot solve your issue: want to make an background image show full but not want to scroll. Even though trying to stay together in such a long time to edit, adjust the image you want, even with trying to explain with a lot of examples that it would be better if we can choose another image.

As mentioned in the chat, we admitted this is General Technical limitation - and that's what our Development Team confirm.

Thanks again for your detailed feedback and the time you spent.

Have a nice day.

October 5, 2024

Very good service, they solved my problem just in a minute.

Seeking Mountain
China
3 months using the app
PageFly replied October 16, 2024

Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app better as you expect.
Please don't hesitate to drop us a message any time you need help, we will support you anytime you need us.

Sincerely,
Syed Azim | PageFly Team

September 4, 2024

Fantastic customer service compliments a great product. Thank you to Jon and Marie for their assistance with our use of their app.

Quality Approach Fashion
United Kingdom
Almost 2 years using the app
PageFly replied September 12, 2024

Hi,
Thank you so much for your generous review. It was very nice of you. Rest assured that we will continue to improve our services for valued PageFly users like you.

Once again, Thank you for the loving words you've shared and for being the best part of PageFly.

If you have any questions or concerns, please message us in the Live Chat window. We are always ready to help you!

Have a wonderful day, and take care!

Jon - PageFly Team

December 8, 2024

the app has something wrong you can not set even the basics smoothly don't recommend it at all wasting time and effort

GILDED GLIMMER
United Kingdom
5 days using the app
PageFly replied December 12, 2024

Dear GILDED GLIMMER representatives,

On behalf of the PageFly Team, I would like to send our deepest apology for any inconvenience or issues you had with our app.

I totally understand your frustration when the issue came and this is certainly not the situation we don't want you to experience.

I had a serious meeting with the Product Development Team about the issue you mentioned when chatting with us, but we did not see the same issue (we tried in different ways and devices). Therefore, I followed up to kindly ask for a team view remote with you, but we haven’t heard back from you yet.

We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right.

We value your business with PageFly, and we are committed to providing you with the best possible service.

We already contacted you and we hope to hear from you soon so we will together solve the issue.

I will be looking forward to hearing back from you

Best regards,
PageFly | Cookie - Customer Satisfaction Manager